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Dear Customer,
Thanks for choosing AOpen products. To provide the best and fastest service to our
customer is our first priority. However, we receive numerous emails and phone-calls
worldwide everyday, it is very hard for us to serve everyone on time. We
recommend you follow the procedures below and seek help before contact us. With
your help, we can then continue to provide the best quality service to more
customers.
Thanks very much for your understanding!
AOpen Technical Supporting Team
Pacific Rim
AOpen Inc.
Tel: 886-2-2696-1333
Fax: 886-2-8691-2233
China
艾尔鹏国际上海(股)有限公司
Tel: 49-2102-157700
Fax: 49-2102-157799
America
AOpen America Inc.
Tel: 1-510-498-8928
Fax: 1-408-922-2935, 1-408-432-0496
Web Site:
www.aopen.com
E-mail: Send us email by going through the contact form below.
English
http://www.aopen.com.tw/tech/contact/techusa.htm
Japanese
http://aojp.aopen.com.tw/tech/contact/techjp.htm
Chinese
http://w3.aopen.com.tw/tech/contact/techtw.htm
German
http://www.aopencom.de/tech/contact/techde.htm
French
http://aofr.aopen.com.tw/tech/contact/techfr.htm
Simplified Chinese
http://www.aopen.com.cn/tech/contact/techcn.htm
Europe
AOpen Computer b.v.
Tel: 31-73-645-9516
Fax: 31-73-645-9604
Germany
AOpen Computer GmbH.
Tel: 49-2102-157700
Fax: 49-2102-157799
Online Manual: Please check the manual carefully and make sure the
jumper settings and installation procedure are correct.
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http://www.aopen.com.tw/tech/download/manual/default.htm
Test Report: We recommend to choose board/card/device from the
compatibility test reports for assembling your PC.
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http://www.aopen.com.tw/tech/report/default.htm
FAQ: The latest FAQ (Frequently Asked Questions) may contain a
solution to your problem.
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http://www.aopen.com.tw/tech/faq/default.htm
Download Software: Check out this table to get the latest updated
BIOS/utility and drivers.
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http://www.aopen.com.tw/tech/download/default.htm
News Group: Your problem probably had been answered by our support
engineer or professional users on the news group.
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http://www.aopen.com.tw/tech/newsgrp/default.htm
Contact Distributors/Resellers: We sell our products through resellers and
integrators. They should know your system configuration very well and
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should be able to solve your problem more efficiently than us. After all, their
attitude of service is an important reference for you if next time you want to
buy something else from them.
Contact Us: Please prepare detail system configuration and error symptom
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before contacting us. The part number, serial number and BIOS version
are also very helpful.
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