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Determining the current Microsoft Windows firmware level
To determine the level of Microsoft Windows firmware that is currently installed,
complete the following steps:
1. Go to the Windows Device Manager.
2. Find the Tape Device and expand it.
3. Right-click the device driver for the tape device.
4. Left-click Properties.
5. Choose the Driver Detail Tab.
This will display the registry entry for the tape drive and the Microsoft Windows
revision level on the tape device.
The tape drive is not working
Notes:
v If all of the front panel LEDs are flashing, try resetting power to the tape drive.
v IBM Support might ask you to obtain diagnostic information, by using the
If the tape drive is not working, complete the following steps:
1. Make sure that the power cable is correctly connected to the drive. If the
2. If the drive still does not function correctly, contact IBM Support.
The tape drive fails the power-on self-test
If the tape drive fails the power-on self-test (POST), complete the following steps:
1. Check for a cartridge in the drive. If you find one, eject it.
2. Turn off and then turn on the tape drive.
3. If the tape drive still fails the POST, contact IBM Support.
The server does not start
If the server does not start after you install the tape drive, complete the following
steps:
1. Make sure that the server power cord is correctly connected and all cables are
2. Make sure that the server power cord is connected to a power outlet that is
3. If the server still does not start, contact IBM Support.
16
DDS Generation 6 USB Tape Drive: User's Guide
If the problem persists, contact IBM Support.
tape-drive diagnostic software. To find this software, go to http://www.ibm.com/
systems/support/ and search for "tape files".
connection is correct, replace the power cable.
correctly connected to the drive and the server.
known to work.
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