IBM System Storage DR550 V3.0 Installation, Setup, Operations, And Problem Determination Manual
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IBM System Storage DR550 V3.0 Installation, Setup, Operations, And Problem Determination Manual

Installation, setup, operations, and problem determination guide
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IBM System Storage DR550
(P) IBM part number: 23R5892
*P23R5892*
(2P) EC Level: H81819
*2PH81819*
IBM Storage Systems
Version 3.0 ------17 March 2006
®
IBM
System Storage
Installation, Setup, Operations, and
Problem Determination Guide
Copyright © 2006 by International Business Machines Corporation
Page 1
TM
DR550 V3.0

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  • Page 1 Version 3.0 ------17 March 2006 Page 1 ® System Storage DR550 V3.0 Installation, Setup, Operations, and Problem Determination Guide (P) IBM part number: 23R5892 *P23R5892* (2P) EC Level: H81819 *2PH81819* IBM Storage Systems Copyright © 2006 by International Business Machines Corporation...

  • Page 2: Table Of Contents

    HARDWARE OVERVIEW....................7 IBM System P5 520 ..............................7 Management Console ..............................9 IBM TotalStorage DS4100 Midrange Disk System and IBM TotalStorage DS4000 EXP100....9 IBM TotalStorage SAN Switch ..........................10 Accessing the Switch(es)..........................10 Dual Node Zoning – without Enhanced Remote Volume Mirroring ............11 Single Node Zoning –...
  • Page 3 IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 3 INSTALLATION AND ACTIVATION ................30 Safety Notices................................30 Site Preparation and Planning..........................31 Unpacking and Installing the Rack(s)........................32 Positioning the Rack ............................32 Leveling the Rack...............................32 Attaching the Rack to a Concrete Floor .......................33 Attach the Rack to a Concrete Floor Beneath a Raised Floor ..............36...
  • Page 4 IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 4 HACMP Network Considerations........................85 HACMP Configuration in Switched Networks.....................85 Monitoring the HACMP Cluster ...........................86 Error Notification and Monitoring........................86 HMC electronic problem reporting ........................86 DS4000 SNMP and e-mail setup for error notification................94 DS4000 Service Alert............................99...

  • Page 5: Version 3.0 ------17 March 2006

    IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 5 Placing a Service Call ............................122 DS4000 Service Alert Notification........................124 REFERENCES......................126 UPDATES TO THIS GUIDE..................128 IBM Storage Systems Copyright © 2006 by International Business Machines Corporation...

  • Page 6: Introduction

    89.6 terabytes, of physical capacity (equal to 89.6 million full-length novels) to help address massive data requirements. The DR550 is available to be sold by IBM Business Partners certified on all of the solution components as well as by IBM Direct.

  • Page 7: Hardware Overview

    IBM System P5 520 The IBM System P5 520 (referred to hereafter as the P5 520 when discussing the DR550) is a cost- effective, high performance, space-efficient server that uses advanced IBM technology. The P5 520 uses the POWER5+ microprocessor, and is designed for use in LAN clustered environments.
  • Page 8 IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 8 The following adapters are installed. 3 – 2 Gigabit Fibre Channel PCI-X adapters (two for connections to the internal SAN for disk • attachment and one for connection to the internal SAN for tape attachment) (FC 5716) –...

  • Page 9: Management Console

    The HMC is connected to the keyboard, mouse and monitor installed in the rack. The IBM 7316-TF3 is a rack-mounted flat panel console kit consisting of a 17 inch (337.9 mm x 270.3 mm) flat panel color monitor, rack keyboard tray, IBM travel keyboard (English only), and the Netbay LCM switch.

  • Page 10: Ibm Totalstorage San Switch

    DR550) IBM TotalStorage SAN Switch Two IBM TotalStorage SAN Fibre Channel Switches are used to interconnect both P5 520 servers with the DS4100s to create a SAN (dual node configurations). Tape attachment such as the 3592, TS1120 or LTO can be done using the additional ports on the switches.

  • Page 11: Dual Node Zoning - Without Enhanced Remote Volume Mirroring

    IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 11 on the switch. These cables would also need to be connected to the customer network. You can then access the switch using the IP address. The Userid is ADMIN and the password is PASSWORD.

  • Page 12: Single Node Zoning - Without Enhanced Remote Volume Mirroring

    Zones 4 & 5 are configured for use with data replication (DS4100 enhanced remote volume mirroring) Per IBM recommendations, the ports used to connect the switches are not included in the zones for remote mirroring Single Node Zoning – without Enhanced Remote Volume Mirroring...
  • Page 13 Zones 4 & 5 are configured for use with data replication (DS4100 enhanced remote volume mirroring) Per IBM recommendations, the ports used to connect the switches are not included in the zones for remote mirroring These zoning configurations may be needed if you ever need to rezone the 2005-B16.

  • Page 14: Software Overview

    • System Storage Archive Manager IBM System Storage Archive Manager (this is the new name for Tivoli Storage Manager for Data Retention) is designed provide archive services and to prevent critical data from being erased or rewritten. This software can help address requirements defined by many regulatory agencies for retention and disposition of data.

  • Page 15: System Storage Archive Manager Api Client

    Archive Manager server code, as the link to applications that produce or manage information to be stored, retrieved and retained. Content management applications, such as The IBM DB2® Content Manager, identify information to be retained. The content management application calls the System Storage Archive Manager (SSAM) archive API Client to store, retrieve and communicate retention criteria to the SSAM server.

  • Page 16: Content Management Applications

    More information on the DB2 Content Manager portfolio of products can be found at the following web site: http://www-306.ibm.com/software/data/cm/ There are a number of applications that work with IBM Content Manager to deliver specific solutions. These applications are designed to use Content Manager functions and can send data to be stored in DR550.
  • Page 17 FIleNet Hummingbird Hyland Software (OnBase) Hyperwave IRIS Software (Documentum Connector) MBS Technologies (iSeries Connector for IBM CM V5) OpenText (formerly IXOS) Princeton Softech Active Archive Solution for PeopleSoft; for Siebel; for Oracle Saperion SER Solutions Symantec Enterprise Vault (formerly KVS)

  • Page 18: Dr550 Offerings

    The following list is a list of the actual features that are ordered for DR550 (11.2 TB). This list should not be modified in any way as part of the initial order. IBM’s eConfig tool should be used to review any changes in the official configurations. Other configurations are also available.
  • Page 19 1993 IBM 4.7 GB IDE Slimline DVD-RAM Drive 5005 Software Preinstall 5159 AC Power Supply, 850 W 6458 Power Cable -- Drawer to IBM PDU, 14-foot, 250V/10A 6574 Ultra320 SCSI 4-Pack 7160 IBM Rack-mount Drawer Rail Kit 7190 IBM Rack-mount Drawer Bezel and Hardware...
  • Page 20 An integrated management console is part of the DR550 offering. An as option, limited function is available via a TTY type terminal (customer provided) such as a VT100 or an IBM 3151. The TTY terminal is connected to the P5 520 server(s) via the serial port on the front of the server. It is recommended that the integrated management console be used for all management activity.

  • Page 21: Dr550 Dual Node Components

    The following list is a list of the actual features that are ordered for DR550 (11.2 TB). This list should not be modified in any way as part of the initial order. IBM’s eConfig tool should be used to review the official configurations and any changes that have been implemented.
  • Page 22 1993 IBM 4.7 GB IDE Slimline DVD-RAM Drive 5005 Software Preinstall 5159 AC Power Supply, 850 W 6458 Power Cable -- Drawer to IBM PDU, 14-foot, 250V/10A 6574 Ultra320 SCSI 4-Pack 7160 IBM Rack-mount Drawer Rail Kit 7190 IBM Rack-mount Drawer Bezel and Hardware...
  • Page 23 1993 IBM 4.7 GB IDE Slimline DVD-RAM Drive 5005 Software Preinstall 5159 AC Power Supply, 850 W 6458 Power Cable -- Drawer to IBM PDU, 14-foot, 250V/10A 6574 Ultra320 SCSI 4-Pack 7160 IBM Rack-mount Drawer Rail Kit 7190 IBM Rack-mount Drawer Bezel and Hardware...
  • Page 24 SATA 400 GB/7200 Drive Module 5601 1M 50u Fiber Optic Cable (LC-LC) 9001 Attach to DS4100 Switch#1 2005-B16 IBM TotalStorage SAN Switch – 16 Port 0707 DR550 Integration 2414 4 Gb SW SFP Transceiver - 4 Pack 5605 Fibre Cable LC/LC 5m multimode...

  • Page 25: Ds4100 Logical Volume Configurations

    An integrated console is part of the DR550 offering. As an option, limited function is available via a TTY type terminal (customer provided) such as a VT100 or an IBM 3151. If this option is used, the TTY terminal is connected to the serial port on the front of the P5 520 server. It is recommended that the integrated management console be used for all management activity.
  • Page 26 IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 26 2035 GB hdisk11 tsmstglv7 600* GB hdisk12 tsmstglv8 2035 GB hdisk13 tsmstglv9 2035 GB hdisk14 tsmstglv10 600* GB hdisk15 tsmstglv11 For 44.8TB System (dual node configurations only) LUN size...

  • Page 27: Aix Settings

    IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 27 600* GB hdisk21 tsmstglv17 2035 GB hdisk22 tsmstglv18 2035 GB hdisk23 tsmstglv19 600* GB hdisk24 tsmstglv20 2035 GB hdisk25 tsmstglv21 2035 GB hdisk26 tsmstglv22 600* GB hdisk27 tsmstglv23 2035 GB...

  • Page 28: System Storage Archive Server Configuration

    IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 28 System Storage Archive Server Configuration The System Storage Archive Manager Server settings on the DR550 are (these settings are different than the default settings. Other parameters use the default settings.

  • Page 29: Routine Operations For System Storage Archive Manager

    IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 29 TSM for AIX Administrator’s Guide and Reference manuals for help in modifying the administrative schedules. Examples of schedules that are setup in the DR550 are: Backup of the System Storage Archive Manager database is scheduled to run daily at 8am.

  • Page 30: Installation And Activation

    1984) as a class 1 laser product. Consult the label on each part for laser certification numbers and approval information. CAUTION: All IBM laser modules are designed so that there is never any human access to laser radiation above a class 1 level during normal operation, user maintenance, or prescribed service conditions.

  • Page 31: Site Preparation And Planning

    Page 31 Site Preparation and Planning Before you install the IBM System Storage DR550 we recommend that you consider several things to avoid problems during the installation and configuration. The DR550 comes as an almost ready to use system with a complete assembled hardware in a rack (or two) and preconfigured software.

  • Page 32: Unpacking And Installing The Rack(S)

    IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 32 Unpacking and Installing the Rack(s) The DR550 comes integrated into one or two 7014 racks (single node configurations and the 5.6, 11.2, 22.4 and 44.8 TB dual node configurations are always shipped in one rack, while the dual node 89.6 TB configuration ships in two racks).

  • Page 33: Attaching The Rack To A Concrete Floor

    IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 33 CAUTION: The stabilizer must be firmly attached to the bottom rear of the rack to prevent the rack from turning over when the drawers are pulled out of the rack. Do not pull out or install any drawer or feature if the stabilizer is not attached to the rack.
  • Page 34 IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 34 d. Spacer 1 Rack Chassis 1 T00 Rack Chassis 2 Top Trim Panel 2 Rack-Mounting Bolt 3 Left Side Trim Panel 3 Thin Washer 4 Right Side Trim Panel...
  • Page 35 IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 35 19. Remove the two rack-mounting plates from the marked areas. 20. At the marked location of the threaded rack-mounting bolt holes, drill four clearance holes into the concrete floor. Each clearance hole should be approximately one inch deep. This allows the rack-mounting bolts enough room to protrude past the thickness of the mounting plate.

  • Page 36: Attach The Rack To A Concrete Floor Beneath A Raised Floor

    IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 36 Attach the Rack to a Concrete Floor Beneath a Raised Floor Obtain the services of a mechanical contractor to attach the rack-mounting plates to the concrete floor. The mechanical contractor needs to determine that the hardware being used to secure the rack-mounting plates to the concrete floor is sufficient to meet the requirements for the installation.
  • Page 37 IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 37 11. Mark the floor around the edges of both rack-mounting plates. 12. Mark the plate bolt-down holes that are accessible through the opening in the rear of the rack.

  • Page 38: Connecting The Racks In A Suite (Applies Only To Dual Node 89.6 Tb Configuration)

    IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 38 30. Using your anchor bolts, secure the rear rack-mounting plate on top of the raised floor and through to the concrete floor. 31. Replace all raised panels that may have been removed when aligning and securing the anchor bolts to the concrete floor.
  • Page 39 IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 39 16. If you are bolting down the racks, go to either “Attach the Rack to a Concrete Floor” or “Attach the Rack to a Concrete Floor Beneath a Raised Floor“ as appropriate in the 7014 Series Model T00 and Model T42 System Rack Installation Guide –...

  • Page 40: Cabling Between The Racks

    IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 40 Cabling between the Racks This section is only applicable to the dual node 89.6 TB configuration of the DR550. At 44.8 TBs of raw capacity, the first rack is fully populated. Thus to expand the storage capacity beyond 44.8 TBs, an additional rack is required.

  • Page 41: Cabling To The Customer's Ethernet / Ip Network

    IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 41 The following diagram shows the required Ethernet connections (green solid lines) that must be done by the customer between the racks. 8 9 .6 T B R a c k E th e r n e t In te r c o n n e c tio n s...

  • Page 42: Copyright © 2006 By International Business Machines Corporation

    IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 42 S in g le N o d e 1 0 / 1 0 0 / 1 0 0 0 ( C o p p e r ) E t h e r n e t C o n n e c t iv it y...

  • Page 43: Dual Node Configurations

    IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 43 Dual Node Configurations Boot is used to indicate the primary connection. There is one Ethernet connection from both engine_1 and engine_2. Standby is provided as a backup connection in the event of a network failure to provide an alternate network path.

  • Page 44: Setting Up The Management Console

    IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 44 Dual Node Gigabit (Fiber Optic) Ethernet Connectivity IBM supplied Ethernet IBM supplied Ethernet crossover cables crossover cables CtrlA CtrlB CtrlA CtrlB DS4100#2 (in Rack B) DS4100#1 (in Rack A)
  • Page 45 Ethernet Crossover Cat 5 cable connected to cable - IBM Supplied USB Conversion Option cable (78P5833 - 7310-CR3 HMC 7316-TF3 FC 4269 ) - IBM Supplied Standby Netbay LCM 7316-TF3 Console with KVM switch (FC 4202) Cat 5 cable connected to...
  • Page 46 2. This system drawer is equipped with serial port 1 located in the front (FS1) and rear (S1) of the system. 3. Use an RJ-45 to 9-pin serial null modem cable (IBM supplied) to connect to the front serial port FS1.

  • Page 47: Connecting Ac Power

    IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 47 5. Use a 9-pin to 9-pin serial converter cable (customer supplied) when connecting to the rear serial port 1. An ASCII (tty) terminal must be used to configure both P5 520 servers. If you have a single terminal, you may connect it to one P5 520 and configure the server.

  • Page 48: Power On Sequence

    IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 48 6. Turn on the branch circuit breaker. Measure for the appropriate voltages between phases. If no voltage is present on the receptacle case or grounded pin, the receptacle is safe to touch.

  • Page 49: Configuring The P5 520 Servers

    Page 49 Configuring the P5 520 Servers The P5 520 servers within the IBM TotalStorage Data Retention are shipped with particular AIX security settings. These settings will not allow remote administration tasks initiated via commands like telnet, remote shell (rsh), file transfer protocol (ftp) or similar. Therefore, you should use the integrated console for management activities.

  • Page 50: Connecting To Gigabit Ethernet (Fibre) Network

    IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 50 System Storage Archive Manager Account Roles Password set at Factory hacmpadm System Storage Archive Manager ID for use with chang3Me HACMP scripts Has TSM operator authority Password set to not expire (you may still want to...

  • Page 51: Connecting To A 10/100/1000 Mbps Ethernet (Copper) Network

    IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 51 Single Node - SX adapter IP Addresses 192.168.5.102 192.168.4.101 CtrlA CtrlB DS4100 P5 520 System board HMC1 HMC2 10/100/1000 (T5) 10/100/1000 (T6) USB0 (T7) USB1 (T8) 192.168.1.11 Gigabit EN Switch #1...
  • Page 52 Do not change Preconfigured TCP/IP addresses for 10/100/1000t Ethernet networks Important: Make sure to use the correct adapter(s) and port(s) on the IBM eServer p5 520 server(s) when connecting to your network; check the interface(s) during configuration. Do not connect the IBM System Storage DR550 to your network if you already use the factory IP addresses for any other device within your network environment.

  • Page 53: Procedure For Changing Ip Address

    100.100.51.121 255.255.255.0 255.255.255.0 Step2 - Connect to drs_engine through the management console 1. Login to the IBM eServer p5 520 server drs_engine with user dr550 through the management console. Login DR550 Password xxxxxxx 2. Once successfully logged on as dr550, issue the AIX command su - root to switch to root. Now you have the necessary AIX system rights to change the network settings.
  • Page 54 IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 54 First of all create a copy of the /etc/hosts file that is shipped from factory (see Preconfigured /etc/hosts file on drs_engine (excerpt)) with the AIX command cp /etc/hosts /etc/hosts.factory.

  • Page 55: Configuring The Dual Node System (P5 520 Servers)

    Step 6 - Edit the IBM System Storage Archive Manager client option file (dsm.sys) You need to adjust the IBM Tivoli Storage Manager (ITSM) client system options file, so that the ITSM API or any ITSM client (dsmadmc) can find the IBM System Storage Archive Manager server.

  • Page 56: Connecting To Gigabit Ethernet (Fibre) Network

    10/100/1000 Mbps and the gigabit Ethernet networks is addressed in the following sections. There is one dual port network adapter in each P5 520 server. The IBM Dual Port Gigabit Ethernet-SX PCI-X Adapter or IBM Dual Port Base TX Ethernet adapter is found in the P5 520s (PCI-X slot 1).
  • Page 57 IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 57 192.168.4.24 drs_engine2_DS40001_ctrlA Do not change 192.168.5.26 drs_engine2_DS40001_ctrlB Do not change 192.168.4.101 drs_DS40001_ctrlA DS4100 Do not change 192.168.5.102 drs_DS40001_ctrlB DS4100 Do not change Preconfigured TCP/IP addresses for gigabit Ethernet networks...

  • Page 58: Connecting To 10/100/1000 Ethernet (Copper) Network

    Connecting to 10/100/1000 Ethernet (Copper) Network The connection to the customer’s 10/100/1000 Mbps Ethernet (copper) network is provided by the IBM Dual Port Base TX Ethernet-PCI-X Adapter, located in PCI slot 1 (on the very left side) of each P5 520 server.

  • Page 59: Hacmp Configuration

    P5 520 server is available for connection to a TTY terminal (provided by the customer). The console works best with a physical ASCII terminal such as IBM 3151 or vt100 or a PC workstation running a terminal emulator such as hyperterm, emulating vt100.
  • Page 60 IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 60 Once the DR550 has been physically connected to the customer network, the following IP addresses need to be changed: Using smit or smitty, the Ethernet devices that will be used for the BOOT IP address (i.e. en5 for 10/100, en1 for gigabit) and the STANDBY address (i.e.
  • Page 61 Page 61 Step 2 - Connect to drs_engine1 through the management console (Engine1) From the integrated console, use the PRT Scr key to access the IBM eServer p5 520 server drs_engine1. Hit Enter to see the login prompt. Login dr550 Password xxxxxx Once successfully logged on as dr550, issue the AIX command su - root to switch to root.
  • Page 62 IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 62 Use the F4 key in the Stop Cluster Services on these nodes field when you want to stop the cluster services on both nodes. A pop-up window (Stop Cluster Nodes on these nodes) appears.
  • Page 63 IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 63 forced: Shut down immediately. The node retains control of all its resources. You can use this – option to bring down a node while you perform maintenance or make a change to the cluster configuration such as adding a network interface.
  • Page 64 IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 64 Open the /etc/hosts file with an editor of your choice, for instance use vi (AIX command to start vi and open the file is vi /etc/hosts). If you are not familiar with AIX editors, it may be easier to use xedit, an X-window based editor.
  • Page 65 IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 65 address 100.100.51.121. In the Network MASK (hexadecimal or dotted decimal) field, type the network mask 255.255.255.0 of the new network. Press Enter. Check the result of the command at the COMMAND STATUS window of SMIT. The Command field shows OK while the text below says en3 changed.
  • Page 66 IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 66 Select the second network interface you want to change, for instance en3, until it is highlighted. Press Enter to change. In the INTERNET ADDRESS (dotted decimal) field, type the new IP address 100.100.51.123.
  • Page 67 IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 67 Step 11 - Define the new HACMP network Still within the HACMP menus of SMIT, configure the new HACMP network for both nodes. Go to Configure HACMP Nodes -> Change/Show a Node in the HACMP Cluster and select node drs_engine1.
  • Page 68 IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 68 Step 14 - Verify and synchronize the HACMP cluster Use the F3 key (normally four times) to go back to the Extended Configuration window. Go to Extended Verification and Synchronization and press Enter.
  • Page 69 IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 69 Back on the Start Cluster Services screen, check that both nodes are shown in the appropriate line and press Enter. 5. To start the cluster services may take a few minutes. Do not interrupt this process and wait for the message at the end of the process.
  • Page 70 Step16 - Edit the IBM System Storage Archive Manager client option file (dsm.sys) You need to adjust the IBM Tivoli Storage Manager (ITSM) client system options file, so that the ITSM API or any ITSM client (like dsmadmc) can find the IBM System Storage Archive Manager server.
  • Page 71 Version 3.0 ------17 March 2006 Page 71 On the first IBM eServer p5 520 server drs_engine1, replace the value in the /usr/tivoli/tsm/client/ba/bin/dsm.sys file for the tcpserveraddress with your new HACMP cluster service address. We recommend that you do NOT use a dot address, for instance 100.100.51.122 (if you must use an address, you should use the address provided by your...

  • Page 72: Cluster Snapshot

    IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 72 After successful configuration you should exit all shells on both nodes with the AIX command exit. Depending on the actual shells, you must type the exit command more than once. For example, enter exit one time to close the shell of root and one time to close the shell of dr550.
  • Page 73 IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 73 Configuration Database data stored in the system default configuration directory (DCD). If cluster services are active on the local node, applying a snapshot triggers a cluster-wide dynamic reconfiguration event. If the apply process fails or you want to go back to the previous configuration for any reason, you can re-apply an automatically saved configuration.

  • Page 74: Remote Mirroring

    IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 74 Remote Mirroring DR550 now includes the option of replicating archive data from one DR550 to another. This replication is done between the DS4100 controller in the primary DR550 and the DS4100 controller in the secondary DR550.
  • Page 75 5-7 are available to connect to tape drives) Zones 4 & 5 are configured for use with data replication (DS4100 enhanced remote volume mirroring) Per IBM recommendations, the ports used to connect the switches are not included in the zones for remote mirroring For dual node configurations, the SAN zoning will be setup in the factory as shown below.
  • Page 76 5-7 are available to connect to tape drives) Zones 4 & 5 are configured for use with data replication (DS4100 enhanced remote volume mirroring) Per IBM recommendations, the ports used to connect the switches are not included in the zones for remote mirroring NOTE: It is recommended to have a plan of action before installing and using RVM.

  • Page 77: Setting Up Dr550 For Remote Mirroring

    100 km. This technology is not included with DR550, but must be sourced from the appropriate vendor. When using Metro Mirror or Global Mirror over network technologies such as Fibre Channel, Ethernet/IP, ATM-OC3, and T1/T3, IBM supports the configuration with the expectation that the channel extension provider will provide support, service, and specify supported distances, line quality requirements and attachment capability.

  • Page 78: Recovery From The Primary Failure

    IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 78 Ethernet Connection (for management purposes 2 (only 1 if single node) SAN connections using Fiber-optic cables and extension (DWDM or CWDM technology) Recovery from the primary failure To recover from a failure at the primary site, you will need to do the following steps at the secondary DR550.
  • Page 79 IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 79 8. After a few minutes, log in to TSM using the ADMIN userid and check out TSM server and validate all information and data. 9. At the TSM prompt, the TSM administrator can run q lic, q dbvol, q loglov, q db, q log, q stat, q sys.

  • Page 80: Setting Up Dr550 For Mirroring Back To Original Site

    IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 80 7. If needed, you will need to change the IP address within the application server (the server running some type of content management application) to point to the remote DR550.

  • Page 81: Other Installation Topics

    OK. Click User and then click Exit. For the AIX operating system (for both IBM eServer p5 520 servers) you should change the passwords for all four preconfigured system accounts (dr550, dr550adm, ibmce, and root). Because of AIX security restrictions with the Data Retention 550, the most convenient way to change passwords is to log in with the user whose password you want to change, and then change the password;...
  • Page 82 Web administration interface under Object View -> Administrators -> CLIENT -> Operations: Update an Administrator. Once changed, you should test the new passwords. You can test by logging in the user to the IBM System Storage Archive Manager server again.
  • Page 83 IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 83 IBM Storage Systems Copyright © 2006 by International Business Machines Corporation...
  • Page 84 IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 84 IBM Storage Systems Copyright © 2006 by International Business Machines Corporation...

  • Page 85: Hacmp Network Considerations

    IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 85 HACMP Network Considerations If you are using the dual node configuration, HACMP has been installed and implemented. Should a failure occur in the network, or within the server, HACMP will shift the work to the second server.

  • Page 86: Monitoring The Hacmp Cluster

    IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 86 For example, you could use 10.10.10.1 as the IP Address Offset. If you had a network with 2 NICs on each node, and a subnet mask of 255.255.255.0, you would end up with the following heartbeat...
  • Page 87 Connection between the Hardware Management Console and the IBM eServer p5 520 server(s) The DR550 is shipped with a dedicated connection between the console and the IBM eServer p5 520 server(s). There is one direct connected Ethernet adapter in the HMC for each IBM eServer p5 520 server.
  • Page 88 IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 88 Select Remote Support. Select Customize Outbound Connectivity. In the Customize Outbound Connectivity window, you must enable the local system as a call- home server. Check Enable local system as a call-home server to allow the local HMC to connect to remote support for call-home requests.
  • Page 89 IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 89 Click Add to save the phone number and to close the Add Phone Number window. You can use the Test button now to test the configured connection, but it is recommended that you test after the entire configuration is done.
  • Page 90 IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 90 Specifying your company’s contact and account information: This topic describes how to specify the contact and account information on the HMC. It is important that you specify contact and account information. This information helps your service provider contact the correct person in your company in the event of a system problem.
  • Page 91 IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 91 Connection monitoring enables the monitoring of the communication paths between your HMC and your managed system(s) and creates service events when communication between the HMC and a managed system is disrupted. You can specify the following information about how you...
  • Page 92 IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 92 Click OK to save the configuration and to close the Connection Monitoring Setup window. You can then configure Electronic Service Agent to notify you of these problems. See the next topic, Configuring Electronic Service Agent on your HMC, for the details.
  • Page 93 Register users with IBM on the My IBM Registration web site. On the registration web site, you create an IBM ID for each of the people you want to have access to the information that Electronic Service Agent shares with IBM.

  • Page 94: Ds4000 Snmp And E-Mail Setup For Error Notification

    IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 94 When you want to view the server information you have shared with IBM, go to IBM Electronic Services: http://www.ibm.com/support/electronic Testing the connection to your service provider After you have set up the HMC to communicate with your service provider (see above sections), follow the procedure here to test your connection.
  • Page 95 Ensure that the installation CD is inserted in the CD-ROM drive on your designated NMS. With the shipping of the IBM System Storage DR550, you will receive installation CDs for the DS4000 Storage Manager. Look for the CD that includes the MIB file.
  • Page 96 IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 96 From the DS4000 Storage Manager client Enterprise Management window, go to Edit -> Configure Mail Server... at the upper left side. 3. Enter your mail (SMTP) server address in the first line. This is the name of the mail server that forwards the e-mail to the configured e-mail alert destination.
  • Page 97 IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 97 Click the Add button when ready. The selected e-mail address is now listed in the Configured e- mail addresses: list box. From there you can select this address whenever you want to work with the address, for example, in order to replace or delete the address as well as to validate it.
  • Page 98 IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 98 To validate the address you must select the address from the list box again and then click the Validate button. A test message is sent to the selected e-mail address. A message box with the results of the validation and any error information is displayed.

  • Page 99: Ds4000 Service Alert

    DS4000 Service Alert DR550 includes the capability to route e-mail to the IBM support center. You can either chose to route e-mail notification to your local operations team (as described in the section above) or you can set up the DR4100 to route the notice to IBM.
  • Page 100 The userdata.txt template is named "userdata.txt". 2. Type in the required information. There should be seven lines of information in the file. The first line should always be "Title: IBM FAStT Product". The other line contain the company name, company address, contact name, contact phone number, alternate phone number, and machine location information.
  • Page 101 4. Type the new name for the subsystem. You must use the following naming convention for the new name; any errors in the format of the new name can result in delays or denial of IBM service support. The new name cannot contain more than 30 characters. The format for the new name is:...
  • Page 102 Click OK to close the message box. Validating the installation Make sure that the IBM DS4000 Event Monitor service is installed in the management station. If it is not installed, you must uninstall the DS4000 Storage Manager client and reinstall it with the Event Monitor service enabled.

  • Page 103: Changing Tsm Hacmpadm Password

    DS4100 Storage Server or EXP100 expansion enclosure. When the drive fails or the power supply is turned off, a Service Alert is sent to the IBM e-mail address that you specified. NOTE: Do not turn off the power supply if this is the only one that is powered on in your storage server or expansion enclosure.

  • Page 104: Creating An Aix Recovery Dvd

    IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 104 # TSM lock file LOCKFILE="/tsm/files/adsmserv.lock" echo "Stopping the TSM server now..." # Check to see if the adsmserv.lock file exists. If not then the server is not running if [[ -f $LOCKFILE ]]; then read J1 J2 J3 PID REST <...
  • Page 105 IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 105 If file system is being created: [rootvg] (take the default) Volume Group for created file system Advanced Customization Options: Do you want the DVD to be bootable [ ] (Press F4 – select Yes)

  • Page 106: Recovering From A Problem Using The Recovery Dvd

    IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 106 You can use your own bosinst.data file, rather than the one in the mksysb image, by entering the full path name of your bosinst.data file in the User supplied bosinst.data file field.

  • Page 107: Set And Verify Installation Settings

    IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 107 Help ? Previous Menu >>> Choice [1]: 2 Set and Verify Installation Settings 1. In the Installation and Settings screen, verify the installation settings are correct by checking the method of installation (New and Complete Overwrite), the disk or disks you want to install, the primary language environment settings, and the installation options.

  • Page 108: Backing Up The Dr550 Data

    IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 108 Display More Disk Information Help ? Previous Menu >>> Choice [0]: 4. Select the disk or disks you want to install by typing the number that corresponds to the hard disk name and pressing Enter.
  • Page 109 IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 109 setup, per the instructions in this chapter. There are several options that can be used to backup the data. Please review this chapter, along with the chapter in the DR550 redbook on appropriate backup strategies.

  • Page 110: Other Information

    IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 110 Other Information Environmental Specifications The DR550 consists of one or more of each of the following components. Each configuration is installed within a 7014 rack (one or two depending on configuration). Floor space requirements are based on the 7014-T00 rack (.85 square yards or .7 square meters).

  • Page 111: Ds4000 Exp100

    IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 111 Weight: 40 kg (88.0 lb) Operating Environment Temperature: 10-35 degrees C (50-95 degrees F) at 0-914 m (0-3000 ft) 10-32 degrees C (50-90 degrees F) at 914-2,133 m (3,000 – 7,000 ft)

  • Page 112: 7316-Tf3

    IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 112 Height: 43.7 mm (1.72 in) Weight: 12.9 kg (44.8.4 lb) Operating Environment Temperature: 10-35 degrees C (50-95 degrees F) at 0-914 m (0-3000 ft) 10-32 degrees C (50-90 degrees F) at 914-2,133 m (3,000 – 7,000 ft)

  • Page 113: Lost Key Replacement

    Page 113 Lost Key Replacement Should you lose the keys (2 keys are included in the initial shipment, please contact the IBM Rochester Hotline for assistance. They can be reached at 1-800-300-8751 (USA only) or 1-507- 253-2383 (worldwide) and take option 5.

  • Page 114: Complementary Products

    Attaching tape to the DR550 (single node configuration) can be done with stand alone TS1102, LTO Gen 3 or 3592 drives or with these drives placed within a tape library such as the IBM 3584. IBM’s other tape solutions can also be attached in the same manner. Each port on the FC switch within the DR550 is connected to port 1 on the drive.

  • Page 115: Dual Node Tape Attachment

    Attaching tape to the DR550 (single node configuration) can be done with stand alone TS1120, LTO Gen 3, or 3592 drives or with these drives placed within a tape library such as the IBM 3584. IBM’s other tape solutions can also be attached in the same manner. Each port (5-7) on the Switch_1 within the DR550 is connected to port 1 on the on the drive.

  • Page 116: Data Migration

    You will need to make the same connections regardless of the capacity of the disk within DR550. Configurations for appropriate tape drives and libraries can be provided by your IBM account team or IBM Business Partner.
  • Page 117 IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 117 Specifies that the server stops migration when no eligible files remain to be migrated, even before reaching the low migration threshold. The server does not migrate files unless the files satisfy the migration delay time.

  • Page 118: Problem Determination

    IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 118 Problem Determination This section provides guidance for an entry point to perform problem determination on a DR550. Each underlying product that makes up a DR550 provides problem determination information. A...
  • Page 119 IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 119 c. Does the same problem occur elsewhere? Is only one machine experiencing the problem or are multiple machines experiencing the same problem? d. Have any hardware, software, or configuration changes been made recently? e.
  • Page 120 P5 520 The following books are available from http://publib16.boulder.ibm.com/pseries/en_US/infocenter/bas DR550 SAN; 2005-B16 Switch IBM TotalStorage SAN Switch 2005 Model B16 Installation, problems Service and User’s Guide (GC26-7753) See the next table for other sources of information. DS4100 Fibre Channel Storage Solving Problems chapter in DS4100 Installation and User’s...

  • Page 121: Additional Sources Of Information

    IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 121 Additional sources of information The next table provides a list of books that contain problem determination information for each product that makes up a DR550. Unless indicated the information shipped with the DR550 either as a printed book or on a documentation CD.

  • Page 122: Viewing The Aix Runtime Error Log

    DR550. Placing a Service Call Should a problem occur and you need to contact IBM for service, please call in a follows: If you think the problem is hardware related, contact IBM Service using the appropriate number. When the call screening process begins, select the Hardware option (option 1), select Place a Service Request (option 1), Select that you KNOW your machine type (option 1) and enter 2214 in the voice response unit when prompted.

  • Page 123: Legal Notices

    IBM does not IBM Storage Systems...

  • Page 124: Ds4000 Service Alert Notification

    Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used.
  • Page 125 IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

  • Page 126: References

    Servers and AIX 5. System Storage Archive Manager API Client manuals which can be found on the web at: http://publib.boulder.ibm.com/tividd/td/IBMTivoliStorageManagerClient5.2.2.html 6. IBM TotalStorage DS4000 EXP100 Storage Expansion Unit - Installation and User's Guide First edition found on the web at http://www-1.ibm.com/support/docview.wss?rs=593&uid=psg1MIGR-53857&loc=en_US...
  • Page 127 22. Configuring call-home and call-in policy http://publib.boulder.ibm.com/infocenter/eserver/v1r2s/en_US/index.htm 23. Testing the call-home policy http://publib.boulder.ibm.com/infocenter/eserver/v1r2s/en_US/index.htm IBM® System StorageTM DR550, IBM System Storage DR550 Express and IBM TotalStorage® Data Retention 450 Upgrade and Maintenance Guide http://www- 1.ibm.com/support/docview.wss?rs=1116&context=STYUE4&dc=DB500&q1=ssg1*&u id=ssg1S1002741&loc=en_US&cs=utf-8&lang=en 25. Managing the DR550 and DR550 Express – an Introductory Guide http://www- 1.ibm.com/support/docview.wss?rs=1116&context=STYUE4&dc=DB500&q1=ssg1*&uid=ss...

  • Page 128: Updates To This Guide

    Version 3.0 ------17 March 2006 Page 128 Updates To This Guide Updates to this guide will be made as warranted and can be downloaded from the web at: HTTP://WWW.STORAGE.IBM.COM/DISK/DR/INDEX.HTML (P) IBM part number: 23R5892 *P23R5892* (2P) EC Level: H 81819 *2PH81819* IBM Storage Systems...

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