Table of Contents
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loading a cartridge 9
M
machine exchange service 38
machine or part, exchange of 25
mail-in service 37
maintaining the tape drive 15
media, type of 9
Microsoft Windows firmware, determining the current
level 16
mounting rails, using 6, 18
N
next business day service level 38
notes 3
notes, important 40
notices 39
electronic emission 44
FCC, Class A 44
used in this document 3
notices and statements 3
O
obtaining warranty service 24
on-site service 37
online product registration 1
P
part numbers, customer replaceable unit (CRU) 17
parts inventory 6
parts list 17
port requirement, Universal Serial Bus (USB) 6
power cable connector 8, 18
power specifications 19
power-on self-test (POST)
automatic 1
tape-drive failure 16
preinstallation requirements 6
product recycling and disposal 41
product registration Web site 1
R
rail installation 7
ready LED, checking the status of 9
recording formats, supported 1
recycling and disposal, product 41
registration, product 1
removing the tape drive 18
replaceable components 17
replacement procedure 18
replacing the tape drive 17, 18
48
DDS Generation 6 USB Tape Drive: User's Guide
S
same business day service level 38
same day service level 38
server
does not recognize drive 17
does not start 16
drive-bay specifications 6
servers, supported 1
service
courier or depot 37
CRU and on-site 38
customer carry-in or mail-in 37
customer replaceable unit (CRU) 37
machine exchange 38
on-site 37
service level
next business day 38
same business day 38
same day 38
setting the write-protect switch 11
size and weight 19
software problems 17
software requirements 6
software service and support 22
solving problems 16, 17
specifications
cartridges 9
drive-bay 1, 6
parts inventory 6
parts list 17
tape drive 19
tools, hardware, and software 6
statements and notices 3
static-sensitive devices, handling 5
status LEDs 13, 16
storage temperatures 10
support, web site 21
supported recording formats 1
supported servers 1
T
tape drive
backup program does not recognize drive 17
bay specifications 1, 6
cable connections 8, 18
cleaning 15
description 1
emergency cartridge unloading 9
environmental specifications 10, 19
fails the power-on self-test (POST) 16
installation procedure 7
loading a cartridge 9
not working 16
parts list 17
power specifications 19
preinstallation requirements 6
product registration 1
rail installation 7
removal procedure 18
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