Siemens VersiCharge AC Operation And Troubleshooting Manual page 2

VersiCharge™ AC Electric vehicle charging station
Charger State LED Light Display
Fault No. Fault Description
Fault LED Solid
3 Charge Current Interrupting Device (CCID) Self Test Fault
4 Internal Hardware Fault
12 Voltage Check Fault
13 Closed/Welded Contact
DANGER Hazardous voltage. Will cause death or serious injury.
Fault LED Flashing
Turn off power to this equipment before working inside.
Charge Current Interrupting Device (CCID) Fault - Immediate, when

1
contact closes
Charge Current Interrupting Device (CCID) Fault - Non-Immediate

2
while charging.

d PE disconnected
5

6 Cable Over Temperature Fault

7 EV Interface Fault

8 d Bad Amp Adjustment Switch position

Over Temperature Fault
9 d

d Line Over voltage condition
10

d Line Under voltage condition
11

14 Hardwired Remote Inhibit

15 Hatch Lock Fault (IEC units ONLY)

d Over current Fault
16
d Over current pickup
17
 
18 Self Test Fault 1
 
19 Self Test Fault 2
 
20 Self Test Fault 3
 
21 Self Test Fault 4
22 Control Processor Inoperable
a Power cycle the unit by turning the unit OFF and back ON.
s Touch sensitive button can be pressed once to clear all non-recoverable faults if lock LED is turned off. If any fault persists, call Tech Support and open a case.
d The services of a professional electrian may be required to resolve this issue.
f Self-recoverable is an issue that the unit will recover from itself over time.
g Recoverable with user intervention is an issue that may require the user to perform functions listed in the Action column.
h Non-recoverable is an issue from which the unit will require calling Technical Support to open a case and return of the unit.
Note: Validate fault type with VersiCloud Maintenance page by downloading fault type report .
2
Recovery State
Function
Affected
Charging ü Power cycle unit (max 3 times).
as
Charging ü Power cycle unit (max 3 times). as
Charging ü Power cycle unit (max 3 times).
as
Charging ü Power cycle unit (max 3 times).
as
Charging ü Power Cycle can recover nuisance faults.
as
Charging ü Auto-recovery, will result in Fault # 1 if condition persists.
Charging ü Power down, check wiring for Ground disconnections.
Charging ü Confirm EV current is less than or equal to EV cable capacity.
Disconnect charging cable and reconnect to vehicle. If fault persists, power
Charging ü
cycle unit.
Confirm Amp Adjustment switch is in the correct position and does not exceed
Charging ü maximum amps setting (max. setting for UL units: #4 - 40A unit, #5 - 48A unit; IEC
max. setting: #4 - 32A).
Confirm current drawn does not exceed unit derating value. Power down unit,
Charging
ü
wait 15 min and power up unit.
Power unit down. Confirm Input line voltage is less than maximum operating
Charging ü
voltage before powering unit back on.
Disconnect EV. Confirm Input line voltage is higher than minimum operating
Charging ü
voltage. Power cycle , if fault continues to persist.
as
Charging ü Power cycle as to recover. If conditions persists, call Customer Service.
Detach charging cable from EVSE and reconnect. Power cycle
Replace unit If the cable remains locked: Power the unit down (consider the five
Charging ü
safety rules seen in the product manual), check manual override (red lever on
socket unit) and bring it to vertical position.
Confirm Amp Adjustment switch is correctly adjusted, confirm the EV draws less
Charging ü
than derated amps.
Confirm Amp Adjustment derated switch is correctly adjusted, confirm the EV
Charging
draws less than derated amps.
Commisioning
ü Power cycle as unit if fault persists more than 15 min.
Status
Meter Data ü Power cycle unit if fault persists more than 15 min.
as
All functions
except ü Power cycle as unit if fault persists more than 15 min.
connectivity
Meter Data
and Unit
ü Power cycle as unit if fault persists more than 15 min.
status
reporting
Charging Power cycle. If condition persists, call Customer Service.
as
Troubleshooting Steps
Step 1 - Determine the charger state (does the charger have power, is plugged into a
vehicle, or currently charging).
Step 2 - Observe the HMI and what LED lights are lit. Match the LED light display to the
appropriate LED Light Display column.
Step 3 - Observe what function is affected/not working.
Step 4 - Perform the action(s) necessary to clear/resolve the charger's behavior.
Action Charger HMI
Return unit if fault persists.
Return unit if fault persists.
Return unit if fault persists.
Return unit if fault persists.
10
9
11
8
7
12
1
2
16
if fault persists.
as
Legend:
LED Light Display box color indicates LED light color.
Gray LED Light Display indicates white LED.
White star indicates flashing LED.
VersiCharge™ AC Electric vehicle charging station
5 13 14 6
Visual HMI Elements
1. Status LED - Power ON
2. Status LED - Car Connected
3. Status LED - Charging
4. Status LED - Fault
5. WI-FI LED
6. Bluetooth LED
7. Time Delay LED - 2 Hr., Cold Start
8. Time Delay LED - 4 Hr.
9. Time Delay LED - 6 Hr.
10. Time Delay LED - 8 Hr.
11. Charging Process Light
12. Touch Sensitive Button
13. Unit Under Remote Control
15 14. Front Panel Locked
15. Fault Conditions
16. RFID
4
3
3