1. System Overview
The Fidelis Collector is the security analytics database for Fidelis Network. The Fidelis Collector receives network
metadata from Fidelis Network sensors (e.g., Direct, Internal, Mail and Web Sensors) and stores it for ongoing
analysis. A Fidelis Collector cluster of appliances consist of one or two Collector Controller(s) and typically three or
more Collector XA database nodes.
2. Documentation & References
Fidelis Network product documentation, appliance specifications, and instructions can be found at
https://support.fidelissecurity.com
Appliance Default Passwords
System
SSH / Appliance Console
CommandPost/K2 User Interface
iLO
Technical Support
For all technical support related to this product, check with your site administrator to determine
support contract details. For support of your product, contact your reseller. If you have a direct
support contract with Fidelis Cybersecurity, contact the Fidelis Cybersecurity support team at:
•
Phone: +1 301.652.7190
•
Toll-free in the US: 1.800.652.4020 – Use the customer support option.
•
Email:
support@fidelissecurity.com
•
Web:
https://support.fidelissecurity.com
©Fidelis Cybersecurity
Figure 1: Fidelis Network — Collector Controller 10G (Rev-J)
Figure 2: Fidelis Network — Collector XA4 Appliance (Rev-J)
or through the
Account
fidelis
admin
administrator
Fidelis Network® High Capacity Collector
icon in the CommandPost/K2 user interface.
Default Password
fidelispass
system
(printed on label, top of server)
2
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