Plus+1 ® Connect Portal; Problem With Connection To Plus+1 Connect Portal - Danfoss PLUS+1 Connect CS500 Manual

Technical Information
PLUS+1® Connect CS500 IoT Gateway
PLUS+1 Connect portal
®
Problem with connection to PLUS+1
20 | © Danfoss | October 2021
The CS100 is produced with a pre-installed SIM card and with a default configuration that allows the
direct connection of the device to the PLUS+1
The visibility of the device on the PLUS+1
activated with a specific data plan the device is not visible on the portal.
Connect the device and ensure the device turns on.
The LED light correct sequence:
•
The LED lights up green constantly during the first second.
•
The LED starts to flash.
Connect portal
®
After connecting to power supply, the LED should follow the correct sequence. If the LED lights up green
and the red LED begins flashing, there is a problem.
•
1 Hz – Operation error
•
2 Hz – Configuration error
•
4 Hz – CAN Fault
If contacting the helpdesk or your CS PAE, EID number is required in order to receive assistance.
® Connect portal.
Connect portal is linked to the activation of the device, if not
®
BC397226723595en-000101en-000101