Troubleshooting - Sony TRINITRON KV-DA322M64 Service Manual

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Troubleshooting

If you find any problem while viewing your TV, you can either use the "Factory
Settings" function or check the Troubleshooting guide below. If the problem
persists, contact your Sony dealer.
"Factory Settings" function
Press the WEGA GATE button. Choose "Settings" and go to "Setup" (
From "Setup" menu, select "Factory Settings". Then select "Yes" and press
Your TV will go blank for a few seconds, then the "Initial Setup" menu will
appear. Your TV will be set to factory settings, but certain problems may be
solved.
Symptom
Snowy picture,
• Check the antenna cable and connection on the TV, VCR and at the wall
noisy sound
(see page 32).
• Check the antenna setup. Contact a Sony dealer for advice.
• Display the "Channel Setup" menu and select "Manual Program" to preset
the channel again (see page 29).
• Display the "Channel Setup" menu and set the "Signal Booster" to "Auto"
from "Manual Program" (see page 29).
• Try using an external booster.
• Turn off or disconnect the external booster if it is in use.
Distorted picture,
noisy sound
• Display the "Channel Setup" menu and set the "Signal Booster" to "Off"
from "Manual Program"(see page 29).
• Display the "Channel Setup" menu and select the appropriate
Good picture,
noisy sound
"TV System" from "Manual Program" (see page 29).
• The sound of the right picture is selected when twin pictures are displayed.
Press
• Check the power cord, antenna and VCR connections (see page 32).
No picture,
no sound
• Press
• Press ! (main power) on the TV to turn off the TV for about five seconds,
then turn it on again (see page 8).
• Press 2 + to increase the volume level (see page 10).
Good picture,
no sound
• Press
• The sound of the right picture is selected when twin pictures are displayed.
Press
• Display the "Sound" menu and select the appropriate setting for "Center
Speaker" (see page 24).
• Do not use a hair dryer or other equipment near the TV.
Dotted lines or
stripes
• Check the antenna setup. Contact a Sony dealer for advice.
Double images or • Use the fine tuning ("Fine") function (see page 29).
"ghosts"
• Check the antenna setup. Contact a Sony dealer for advice.
• Turn off or disconnect the external booster if it is in use.
or B, b once (see page 15).
(power) to turn on the TV (see page 9).
?/1
to cancel the muting (see page 9).
or B, b once (see page 15).
Solutions
Additional Information
) menu.
.
continue
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