Canon S800 User Manual page 47

Problem Problem Possible Cause Possible Cause
Problem Problem Possible Cause Possible Cause
Printer does not 6 orange blinks
print (printhead not
installed)
(continued)
7 orange blinks
(printhead defective)
Printer blinks green
and orange alternately
Low ink alert One or more of the ink
displays in the BJ tanks is low
Print Monitor
Error message Printer is out of paper,
displays in the BJ ink is low, paper jam
Status Monitor
Try This Try This
Try This Try This
Install the printhead. If already installed, remove it, then
check the electrical contact area for any blockage or
protective tape. Re-install it when done. See the S800
Reference Guide on the Setup Software & Reference Guide
CD-ROM on the CD-ROM for procedures.
Make sure that you are using the printhead designed
specifically for the S800. Turn the printer off and on. If the
problem persists, contact the Customer Care Center.
If the printer starts blinking green and orange alternately,
turn the printer off, unplug it from the power outlet, and wait
a few minutes. Plug it into the power outlet again, turn on
the printer, then restart the print job. If the problem
persists, contact the Customer Care Center.
When Backgrounding is turned on, you can confirm the low
ink alert in the BJ Print Monitor. (See the S800 Reference
Guide on the Setup Software & Reference Guide CD-ROM for
more information on using the BJ Print Monitor.)
After the alert displays, you can continue printing for a short
time, but have a replacement ready to install.
Windows Windows Windows Windows
The low ink alert displays in the BJ Status Monitor.
Click the Ink Information tab to determine which ink
tank is low.
Macintosh Macintosh Macintosh Macintosh
The low ink alert displays in a status dialog before a
print job starts.
Windows Windows Windows Windows
The BJ Status Monitor opens and displays a
message when an error occurs.
Read the error message, then click the Guide
display more information about solving the
problem.
Macintosh Macintosh Macintosh Macintosh
If Backgrounding is turned on with the Chooser, the
BJ Print Monitor displays an error.
Follow the instructions in the message to resolve the
problem.
See the S800 Reference Guide on the Setup Software
& Reference Guide CD-ROM for more information on
error messages.
Troubleshooting
Guide tab to Guide Guide
43