Canon S800 User Manual page 46

Troubleshooting
Problem Problem
Problem Problem
Meaningless
characters
printed
(continued)
Handling Error Messages Handling Error Messages Handling Error Messages Handling Error Messages
Problem Problem Problem Problem
Printer does not
print
42
Possible Cause Possible Cause
Possible Cause Possible Cause
Incorrect printer driver
selected
Bad (corrupted) file
ECP mode not set
Possible Cause Possible Cause Possible Cause Possible Cause
When an error occurs, the POWER/ERROR light blinks. Count the number of orange
blinks between each green blink to identify the problem:
Printer blinks green
2 orange blinks
(paper is out, paper
jam or paper feed
error)
3 orange blinks
(paper jam)
4 orange blinks
(ink tank is out of ink)
5 orange blinks
(printhead not
installed correctly)
Try This Try This
Try This Try This
Check the Printer window to verify that the correct printer
driver is selected.
Create the document again and print it. If it prints
successfully, the original file was corrupted.
Extended Capabilities (Parallel) Port, or ECP, provides faster
data transfer between the computer and the printer. If the
ECP setting is incorrect, it could result in incorrect print
information going to the printer. See the S800 Reference
Guide on the Setup Software & Reference Guide CD-ROM for
instructions on how to check ECP settings and reconfigure if
needed.
Try This Try This Try This Try This
When the lamp blinks green, the printer is warming up or is
receiving print data from the computer. This is not an error
condition.
Reload the paper correctly. See "Loading Media into the
S800" on page 8 for how to load different types of media.
If the paper is jammed, see the troubleshooting topic "Paper
jams in the printer" on page 37.
See the troubleshooting topic "Paper jams in the printer" on
page 37.
Replace the empty ink tank. See "Monitoring Ink Levels" on
page 27 and "Replacing Ink Tanks" on page 28.
Reseat printhead. See the S800 Reference Guide on the
Setup Software & Reference Guide CD-ROM for procedures.