Canon S800 User Manual page 45

Problem Problem Possible Cause Possible Cause
Problem Problem Possible Cause Possible Cause
Smudged or Printhead may need to
smeared ink on be replaced
paper
(continued)
Printed output is Media not loaded
faded or unclear print-side up
Low ink
Printhead nozzles
clogged or damaged
Ink tanks are not
seated properly
Printhead needs to be
aligned
Meaningless Corrupted print
characters instructions are stored
printed in the printer buffer.
Previous print job
paused before it was
finished
Printer and computer
not connected
securely
Try This Try This
Try This Try This
Perform multiple printhead cleanings. See "Cleaning the
Printhead" on page 32, or the S800 Reference Guide on the
Setup Software & Reference Guide CD-ROM for more
information.
Check that your media is placed in the printer facing in the
correct direction. See "Loading Media into the S800" on
page 8.
Verify that you have sufficient ink in the ink tanks. See
"Monitoring Ink Levels" on page 27.
Verify that the printhead is working properly. See "Printing a
Nozzle Check Pattern" on page 30, and/or "Cleaning the
Printhead" on page 32.
If necessary, perform multiple printhead cleanings. See the
S800 Reference Guide on the Setup Software & Reference
Guide CD-ROM for more information.
Check the ink tanks, and reseat them if necessary. See
"Replacing Ink Tanks" on page 28.
Perform printhead alignment. See "Aligning the Printhead"
on page 29.
1. Turn the printer off to clear the printer buffer.
2. Cancel the print job from the computer. (See "Cancelling
a Print Job" on page 14.)
3. Turn the printer on again.
If a previous print job was paused before it was printed, turn
the printer and the computer off, then back on again, or
Windows Windows Windows Windows
1. Click Start Start, Settings Settings, Printers
Start Start Settings Settings
2. Double-click Canon S800 Canon S800 and cancel any
Canon S800 Canon S800
unfinished print jobs.
Macintosh Macintosh Macintosh Macintosh
On your keyboard, press the Apple Command key
( ) and the period key (. . . . ) at the same time. The print
job will be cancelled and the paper ejected.
Check the cable connections between the printer and the
computer to verify that they are securely connected.
Troubleshooting
Printers.
Printers Printers
41