Printer Servicing Functions; Error Indications; Operator Call Errors - Canon QY8-1360-000 Service Manual

Part 3: Operating Instructions

3. PRINTER SERVICING FUNCTIONS

3.1 Error Indications

The indicators in combination with the beeper indicate the nature of any error.
There are two types of errors: operator call errors, which can be corrected by the user,
and service call errors, which cannot be corrected by the user. The indicators show
which type of error has occurred. If an operator call error occurs, the indicators light; if
a service call error occurs, the indicators repeatedly blink a specific number of times,
depending on symptoms.

3.1.1 Operator call errors

The error is displayed on the computer screen via the printer driver, and you can
check the status of the error as shown in the table below by the number of times that
the beeper on the main unit sounds. If the error is not corrected by the apparent
means, as indicated by the error display, the fault may be elsewhere. In this case,
refer to "Part 5: 6. TROUBLESHOOTING" (page 5-13) .
Error
Paper-Out or
Paper-Jam
Ink-Out Error
Ink-Out Error
BJ Cartridge
Error
Waste Ink
Alarm * 1
BJ Cartridge
Overheat Error
*1: A waste ink error (service call) will occur if you continue to use the printer.
Figure 3-17 Control Panel
TABLE 3-2 OPERATOR CALLS
Error Beeper Description (User Correction)
Indicator
ON Twice No paper loaded for feeding
(Load the printer with paper, then press the RESUME button.)
Paper Jam
(Remove the jammed paper, then press the RESUME button.)
ON 3 Black ink or ink optimizer has run out.
times (Replace BJ cartridge [BC-60].)
ON 4 Color or photo ink has run out.
times (Replace appropriate BJ cartridge or ink tank.)
ON 5 BJ cartridge not installed correctly.
times (Install BJ cartridge correctly, then press REPLACE button.)
ON 6 Waste ink or waste ink optimizer exceeds 95% printer
times capacity. (Press RESUME button.)
ON 7 Temperature sensed by diode sensor of print head
times exceeds prescribed temperature.
(Leave printer idle for a moment, then press RESUME button.)
When using a bidirectional parallel interface (Nibble or ECP Modes), a
description of the error is displayed on the host computer's screen.
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