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Canon BJC-8000 User Manual

Canon bjc-8000: user manual
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Table of Contents

Safety Precautions ..............................................................................................................2
Printing ........................................................................................................................................6
Loading the paper ...............................................................................................................8
Printing photos ....................................................................................................................9
BJ Cartridges you can use ........................................................................................................10
Compatible media .....................................................................................................................12
Printer maintenance ..................................................................................................................14
Printing a Nozzle Check Pattern .......................................................................................16
Cleaning the print heads ...................................................................................................17
Replacing BJ tanks ...........................................................................................................19
Replacing BJ Cartridges ...................................................................................................22
Cleaning the printer...........................................................................................................27
Troubleshooting.........................................................................................................................28
___________________________________________________________________
Appendix
Printer part names and functions ..............................................................................................40
Specifications.............................................................................................................................43
Windows 98 and Windows 3.1 users
All the Printer Properties dialog boxes shown in this Guide are for Windows 95. If you are using Windows
98, the screens are almost identical and are used in precisely the same way.
If you are running Windows 3.1, the design of the Printer Driver Setup window differs slightly and the
screens are used differently as a result. Refer to the "Quick Start Guide" and the printer driver help
screens for details.
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  Summary of Contents for Canon BJC-8000

  • Page 1: Table Of Contents

    Specifications...43 Windows 98 and Windows 3.1 users All the Printer Properties dialog boxes shown in this Guide are for Windows 95. If you are using Windows 98, the screens are almost identical and are used in precisely the same way.
  • Page 2: Safety Precautions

    Please read the safety warnings provided in this manual to ensure that you use the printer safely. Do not attempt to use the printer in any way not described in this manual as this could result in unforeseen printer faults or cause a fire or electric shock.
  • Page 3: Choosing A Location

    Caution Choosing a location Do not install the printer in a location that is unstable or subject to excessive vibration. The printer could tip over or fall and cause injury. Do not install the printer in locations that are very humid or dusty, in direct sunlight, or close to a heating appliance or fireplace.
  • Page 4: Power Supply

    Caution When you are carrying the printer, always use both hands and hold the printer by both ends. When you are moving the printer to another location, keep it stable so that you do not drop it and cause injury.
  • Page 5 Allow at least 15 cm clearance between the printer and any fluorescent lamp. Electrical noise generated by a fluorescent lamp placed too close to the printer will cause printer malfunctions. Safety Precautions Do not touch the metal contacts on a BJ Cartridge after printing.
  • Page 6: Printing

    Printing Read the “Quick Start Guide” and ensure that you have completed the printer setup before you try to print. Make sure the printer is ready. Check that the printer is switched on and that the paper is loaded into the printer.
  • Page 7: Start Printing

    Open the printer driver Printer Properties dialogue box. Select Print from the File menu in your application program and click Properties in the Print window. Canon BJC-8000 Canon BJC-8000 Reference Different application programs have different methods for opening the Printer Properties dialogue box and starting a print job.
  • Page 8: Loading The Paper

    Loading the paper This explanation describes the basic procedure for loading sheets of A4 plain paper. For information on loading other media or any of the Canon special media, see “Compatible media” (page 12). Pull out the printer’s paper rest and paper output tray and check that the printer is switched on.
  • Page 9: Printing Photos

    • High Resolution Paper • Glossy Photo Paper • High Gloss Photo Film • Glossy Photo Cards When you print using these media, specify the appropriate settings in the printer driver Printer Properties dialog box. Canon BJC-8000 Properties Canon BJC-8000 Properties...
  • Page 10: Bj Cartridges You Can Use

    BJ Cartridges you can use The BJC-8000 always has 2 BJ Cartridges installed. Select whichever combination of BJ Cartridges suits your needs. It is recomended you use Canon Specialty Papers to ensure that you obtain the best possible print quality. Reference...
  • Page 11 When you order a Photo BJ Cartridge... Specify the BC-62e Photo BJ Cartridge. The BC-62 Photo BJ Cartridge for the BJC-7000 printer cannot be used on the BJC-8000. If you use the wrong cartridge, you may not be able to print.
  • Page 12: Compatible Media

    Compatible media These pages describe the types of media you can use with your printer and the features of those media. Plain Paper Standard plain paper intended for use in photocopiers and laser printers can be used (17 - 30 Reference lb.).
  • Page 13 When you are printing on the following types of media, remove each page as it is output from the printer and wait until the ink is dry. The following is a guide to the drying times for each media type.
  • Page 14: Printer Maintenance

    Printer maintenance To maximize the operating life of your printer, you should clean off any soiling quickly and replace consumable items such as BJ Cartridges at the appropriate intervals. When the printout is faint or the colors are wrong Print a Nozzle Check Pattern (page 16) Documents cannot be printed normally if the BJ Cartridge print head nozzles are blocked or the print heads are worn.
  • Page 15 You can check the number of beeps by pressing the RESUME button. • The BJ Printer Status Monitor appears on the screen. A picture and message indicating that the ink has run out appear in the Status box on the Printer Status tab.
  • Page 16: Printing A Nozzle Check Pattern

    Alignment of left and right BJ Cartridge print heads If the lines in these patterns are misaligned, see “Aligning the print heads” (page 25). Canon BJC-8000 Properties Canon BJC-8000 BC-60 Black BJ Cartridge nozzle status (Ink Optimizer) If these patterns are blurred, see “Cleaning the print heads”...
  • Page 17: Cleaning The Print Heads

    The POWER lamp flashes and print head cleaning begins. Cleaning takes one to two minutes, after which the POWER lamp stops flashing and remains lit. Canon BJC-8000 Properties Canon BJC-8000 Restriction Only clean or deep clean the print heads when it is...
  • Page 18 If there is still no effect after you have cleaned and deep cleaned the print heads three times, the printer may be out of ink or the print heads may be worn. Refer to the following for information on replacing the BJ tank or BJ Cartridge:...
  • Page 19: Replacing Bj Tanks

    Maintenance tab. 2 Click the Change Ink Tank icon. 3 Click OK. Wait two or three seconds and then open the front cover. Canon BJC-8000 Properties Canon BJC-8000 Reference See pages 14 to 15 for information on the indicators for BJ tank replacement.
  • Page 20 Press the release button on the BJ tank and remove the BJ tank. Leave the print head installed in the printer and remove only the BJ tank. Take the new BJ tank out of its box. Remove the orange protective cap.
  • Page 21 Press down until you hear a click. Press the blue REPLACE button. The printer beeps once, the cartridge holder moves to the right end of the printer and print head cleaning begins. Close the front cover. The POWER lamp flashes during print head cleaning. Head cleaning...
  • Page 22: Replacing Bj Cartridges

    BJ Cartridge in the printer driver. 1 Open the Printer Properties dialog box and click the Maintenance tab. 2 Click the Change BJ Cartridge icon. 3 Click OK. Wait two or three seconds and then open the front cover. Canon BJC-8000 Properties Canon BJC-8000...
  • Page 23 The ink Cartridge Storage Box are designed so that they can be conveniently mounted on the back of the printer. Protective cap (orange) Do not reattach used protective Protective caps or protective tape (white) tape. Dispose of...
  • Page 24 Press down until you hear a click. Press the blue REPLACE button. The printer beeps once, the cartridge holder moves to the right end of the printer and print head cleaning begins. Close the front cover. The POWER lamp flashes during print head cleaning. Head cleaning...
  • Page 25: Aligning The Print Heads

    Aligning the print heads The BJC-8000 always uses two BJ Cartridges. When you have replaced a BJ Cartridge, align the print heads of the BJ Cartridges using the procedure described below. Check that the printer is switched on and load two sheets of paper into the sheet feeder.
  • Page 26 (D) are printed exactly over each other. Then click OK. Check that there is paper loaded in the printer and click Check the new printout and type in the numbers of the patterns in which the lines in (E), (F), (G)
  • Page 27: Cleaning The Printer

    Wipe the paper outlet clean. If you have been printing on Canon’s High Resolution Paper, clean the feed rollers. If you use High Resolution Paper for long periods, paper dust will accumulate inside the printer and prevent paper from being fed through the printer correctly.
  • Page 28: Troubleshooting

    This manual describes the symptoms of only the printer problems you are most likely to encounter. If your problem is not described here, refer to the “Canon Customer Care” information. (page 39) The printer driver cannot be installed. Paper will not feed in from the sheet feeder. / The paper is fed in skewed.
  • Page 29: The Printer Driver Cannot Be Installed

    Refer to the “Quick Start Guide” and proceed with the rest of the installation. Check that the Windows Explorer or the Windows 3.1 File Manager can successfully read the disk. If the disk is unreadable, call the Canon Customer Care Center.
  • Page 30: The Paper Jams

    Refer to “Notes on media” (page 13) and check that you are using appropriate media. Paper that is folded, curled or crumpled will not be fed into the printer correctly, and may also cause paper jams. Select Auto Feeder.
  • Page 31: Error Writing To Lpt1" Displayed

    Check the status of the printer port. Click on Start, Settings, and Control Panel. Double-click on the Device Manager tab, double-click Ports (COM & LPT). Double-click Canon BJ ECP Printer Port (LPT1). The Device status should read “This device is working properly.
  • Page 32: Application Error" Or "General Protection Fault" Displayed

    Canon Customer Care Center. (page 39) Remove the installed BJ printer driver and then install the printer driver again. <Uninstalling the printer driver> Select Programs and then BJ Printer from the Windows Start menu and click Uninstall. Then follow the on-screen instructions.
  • Page 33 Wait a few minutes and then plug the printer back in and switch it on again. If the ERROR lamp is still blinking, contact the Canon Customer Care Center for service. Notify the technician of the number of times the ERROR lamp blinks.
  • Page 34: Printing Stops Mid-Way

    Solution Check the POWER lamp. If the lamp is blinking, the printer is processing the print data. Because such images contain large amounts of data, the data processing takes longer and the printer may appear to have stopped working.
  • Page 35: Meaningless Characters And Symbols Are Printed

    Switch the PC and printer off and then on again. Then print again. Look at the printer name displayed in the application software Print dialog box and check that “Canon BJC-8000” is selected. (page 7) Ensure that the power cord and printer cable are securely connected.
  • Page 36: The Printout Is Faint Or The Colors Are Wrong

    Print a Nozzle Check Pattern and check the status of the print heads. (page 16) Remove the protective tape or cap, reinstall the BJ Cartridge in the printer and then clean the print head. Replacing BJ Cartridges (page 22) Cleaning the print heads (page 17) Check the print side of the media and load it so that printing is performed on the correct side of the media.
  • Page 37: The Last Part Of The Document Is Not Printed

    The printer port is set to ECP mode. A WPS driver is installed on the PC. Solution • Specify the paper size you are using in the printer driver Page Size setting. • If your application software allows you to specify the paper size in the page setup, ensure that the Paper Size settings in the application software and the printer driver are the same.
  • Page 38: The Colors On The Printout Do Not Match The Colors On The Screen

    BJ Cartridge and Media Type settings match the BJ Cartridge and media you are actually using. (page 7) Solution Print on specially coated paper such as Canon’s High Resolution Paper or Glossy Photo Paper. (page 12) Move the Print Quality slider in the printer driver towards Fine.
  • Page 39: Canon Customer Care Center

    Canon Customer Care Center Canon Computer Systems, Inc. offers a full range of customer technical support options including: 24-hour, 7-day-a-week, toll-free automated • support for troubleshooting issues on most current products • Speak to a technician free of service charge (currently Monday-Friday, 8:00 a.m.-10:00 p.m.
  • Page 40: Printer Part Names And Functions

    Switches the printer on and off. ERROR lamp On – Printing is not possible because there is a problem with the printer. Blinking – Call the Canon Customer Care Center. (See page 39) RESUME button After you have resolved a printer problem, press this button to resume printing.
  • Page 41: Rear View

    Manual feed slot Manual feed slot Use this slot to feed paper into the printer manually (one sheet at a time). Ink Cartridge Storage Box hook Hook for attaching the Ink Cartridge Storage Box.
  • Page 42 Different application programs use different menu items for printing. Refer to the user manual for your application software for details. 2. Check that “Canon BJC-8000” is displayed as the default printer in the Print Setup window and then click Options... to open the Printer Driver Setup dialog box.
  • Page 43: Specifications

    Canon extended mode Compatible media Size: Weight: Thickness: Ordinary paper Plain paper Envelopes Canon Specialty Papers Canon Bubble Jet paper High Resolution Paper Glossy Photo Paper High Gloss Photo Film Glossy Photo Card Transparencies Back Print Film Fabric Sheet T-shirt Transfers...
  • Page 44: Printable Area

    • With some PCs that do not support bidirectional communication • When the BJC-8000 is used as a network printer. Printable area To ensure the best print quality, the printer allows a margin along each edge of the media.