Print Quality Problems
If any problem occurs while you are using the printer, take the following measures
depending on the symptoms.
IMPORTANT
If a message appears in the Printer Status Window, follow the directions in the message.
•
In the case of a paper jam, refer to "Paper Jams," on p. 7-4.
•
If a symptom occurs that is not mentioned in this section, or if none of the solutions listed
•
here solve the problem, or if you cannot determine the cause of the problem, contact
your local authorized Canon dealer.
White streaks appear.
Cause
Remedy
7
Printed pages have white specks.
Cause 1
Remedy
Cause 2
Remedy
Cause 3
Remedy
Residual images appear on non-printed areas.
Cause 1
Remedy
7-30
Print Quality Problems
The drum in the drum cartridge has deteriorated or is damaged.
Replace the drum cartridge with a new one. (See "Replacing the Drum
Cartridge," on p. 5-18.)
Paper is inappropriate.
Replace the paper with one of the usable paper types and print again. (See
"Paper Requirements," on p. 2-2.)
Paper is damp because it was stored in a bad environment.
Replace the paper with new paper and print again. (See "Paper Requirements,"
on p. 2-2.)
The drum in the drum cartridge has deteriorated.
Replace the drum cartridge with a new one. (See "Replacing the Drum
Cartridge," on p. 5-18.)
Printing paper is inappropriate.
Change the paper or transparencies and print again. (See "Paper
Requirements," on p. 2-2.)