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4. Troubleshooting
Problem
The same news articles are
always shown. (The list of
articles is not updated.)
After I have created my account
and logged into the system,
when I enter My Apps or My
Cyber Cash on My Page, the
message "Your login account has
a problem." is displayed.
The Goods List icons disappear
temporarily.
When I select this operation
and press "Enter" on my remote
control, I am not moved to the
proper page and a detailed
advert page is displayed.
I cannot find the city for which I
want to view weather.
How many cities can I add to My
Interest Cities?
How frequently is weather
information updated?
No traffic information is shown.
What are the differences
between the map types?
No map is displayed.
What is the difference between
when I use the widget after
logging in and when I use the
widget without logging in?
What is the difference between
when I use the widget after
logging in and when I use the
widget without logging in?
How many videos can I save on
the TV Box?
Where can I create my login ID
and charge my cyber money?
I cannot log into Twitter.
I logged into the system with a
different user account. But the
interests do not change.
The current time does not
change.
How can I view the weather after
a week?
NETWORT SETUP
4-14
Solution
•
The corresponding information is received from the CP and is irrelevant to your TV. New
data can only be received if the data provided by the CP is updated.
•
This occurs because you are not connected to your partner account for Samsung Apps.
Connect to your partner account on the Settings page using your actual PC-website
account and then try again.
•
Since the goods information including the icons is downloaded via the Internet to be
displayed on the screen, they may be shown with a delay depending on your network
status.
•
To use the Internet@TV normally, you must connect to the Internet and agree to the User
License Agreement.
•
The CP provides weather information for a limited number of cities.
•
You can add up to 20 cities.
•
Weather information is real-time information but there may be a slight time difference. If
the Widget is run continually, the weather information is updated every 30 minutes.
•
Traffic information for countries and areas is limited. As of December 2009, traffic
information is only provided for the USA, England, France, and China (some big cities).
•
MAP: Normal street map. Satellite: Satellite photo. Hybrid: Satellite photo + street map
1.
Check whether the map is magnified too much. Try to change to a middle zoom ratio.
2.
There may be no map data for a location in an ocean. Try to use the Search function to
search the map using a location name.
3.
Connect to the Google Maps website.
•
When you enter the widget after logging in, you can save the video you are watching in
the storage space assigned to your login account. You can also view the videos added as
your favorites from the Favorites category or from the favorites of your YouTube
•
When you enter the widget after logging in, you can zzim (select) the video you are
watching and save it in the storage assigned to your login account. From the My Zzim
category, you can also view the videos you zzimed (selected) on the KBS zzim website (
•
You can save up to 40 videos.
•
You can create your ID and charge your SBS cyber money account on the SBS website
(http://www.sbs.co.kr).
•
To use Twitter, you must log in to it first. Create your account on the Settings page,
register your created account on the Twitter website (www.twitter.com), and then log in to
Twitter using your registered ID.
•
It is not supported to have different interests for each login user.
-
You can set up to 20 interests.
•
The current time is designed to be updated every hour.
•
The weather information is only provided for a week from today.
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