Table of Contents
Advertisement
Problem
Some application services do not
work.
"When a network error occurs,
I can
only use the setting menu."
I can net play internet@TV
function
How to create a Smart HUB ID
Pop up OSD of request yahoo
ID.
I can't use flickr widget
Navication and loading is very
slow using internet@TV.
I want to get new widget.
I forget my profile password.
When I enter internet@TV, the
"Connecting to the service..."
warning message box appears
where I can select either Retry
or Cancel, and I cannot enter
internet@TV. (The Panel Bar is
not displayed.)
Although I can enter internet@
TV, I cannot connect to the
service.
When the network is connected,
I cannot connect to some of the
information.
Photos are not displayed or are
displayed intermittently in the
Detailed News View.
The Mode information of the
News changes.
(E.g. 'Entertainment' was in the
News mode list, but it has been
removed from the list.)
The displayed stock price is
different from the current price.
I want to select another song in
the slideshow.
The "Recent Photos" change
continuously.
Solution
•
Check with the service provider. Refer to the help website for application service provider
information.
•
If network connection doesn't work, your service might be limited, as all functions except
the setting menu are needed to connect to the internet.
•
If setting of 'Auto Motion Plus 120Hz' is 'Demo', Internet@TV is not working.
1.
Press the Red button.
The Login screen appears.
-
2.
Select New Account.
-
The Generate Account screen will appear.
3.
Press the ENTERE button to enter a new Smart Hub ID.
The Keypad screed will appear.
-
4.
Using the keypad screen, enter a Smart Hub ID.
-
Smart Hub ID must be created in "sample@sample.com" form.
•
You can make ID in yahoo homepage.
•
Account of Flickr is different from Yahoo's. So you want to use 'Flickr', make an account of
Flickr, separtely.
•
Check the environment of network. If the quality of network is not good, TV may response
slowly.
•
You can add your widget using 'Samsung Apps' in SMART HUB , just choose widget and
click 'Add widget My Profile'. Additional widget will be updated continuous.
•
It is impossible that reset password only. So reset 'Internet@TV' service. In Profile
system setting menu, you can restore factory setting. Note that All of your infomation of
'Internet@TV' is reset.
•
This happens when normal information is not received from the internet@TV after
purchasing the TV. In this case, connect the Internet cable and then try again.
•
This happens when internet@TV has been properly connected at least once but the
Internet is not currently connected. In this case, connect the Internet cable and try again.
•
This happens when the CP sends incomplete information. In this case, reconnect to the
Internet and try again.
•
This may occur due to a slow Internet speed. Retry and ask your Internet Service
Provider about the low data rate problem.
•
The Mode information of the News is simply displayed as it is provided by the CP and is
not relevant to the TV.
•
The corresponding information is supplied by CP and is not relevant to the TV. The
information provided by the CP is delayed information and the announcement informing
the viewer that the information is delayed information is displayed in the service.
•
Only the default song provided in the widget is available.
•
The corresponding information is received from the CP and is irrelevant to your TV. The
"Recent Photos" are updated in real time.
4. Troubleshooting
4-13
Advertisement
Table of Contents
