Avocent PS/2 IP User Manual page 62

Check whether the network connection is working in general (ping the IP address of PS/2 IP-KVM
switch). If not, check network hardware. Is PS/2 IP-KVM switch powered on? Check whether the
IP address of PS/2 IP-KVM switch and all other IP related settings are correct! Also verify that all
the IP infrastructure of your LAN, like routers etc., is correctly configured. Without a ping
functioning, PS/2 IP-KVM switch can't work either.
14. In the browser the PS/2 IP-KVM switch pages are inconsistent or chaotic.
Make sure your browser cache settings are feasible. Especially make sure the cache settings are
not set to something like "never check for newer pages". Otherwise PS/2 IP-KVM switch pages
may be loaded from your browser cache and not from the card.
15. Using MacOS X a HTTPS connection fails
You have to install the PS/2 IP-KVM switch certificate using our certificate installer, available on
the utility CD. Please refer to the instructions on this CD for further information how to install the
certificate.
16. Can't upload the signed certificate in MacOS X
If an 'internal error' occurs while uploading the signed certificate either change the extension of the
file to .txt or add a file helper using the Internet Explorer preferences for this type of file. Make sure
that the encoding is plain text and the checkbox 'use for outgoing' is checked. Another possibility
is to use a Mozilla based browser.
17. Every time I open a dialog box with some buttons the mouse pointers are not synchronous
anymore
Please check, if you have an option like "'Automatically move mouse pointer to the default button
of dialog boxes"' enabled in the mouse settings of the operating system. This option needs to be
disabled.
18. Remote Console doesn't open with Opera in Linux
Some versions of Opera don't grant enough permission if the signature of the applet can't be
verified. You can add the lines grant code Base "nn.pp.rc.RemoteConsoleApplet" {permission
java.lang.RuntimePermission "accessClassInPackage.sun.*";};to the java policy file of opera (e.g.
/usr/share/opera/java/opera.policy) to solve the problem.
8. Certificates
FCC
This equipment has been tested and found to comply with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
(1) This device may not cause harmful interference
(2) This device must accept any interference received. Including interference that may cause undesired operation.
CE – Certificate
This equipment is in compliance with the requirements of the following regulations: EN 55 022: CLASS
B
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