Avocent DSR1020 Installer/User Manual
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Avocent DSR1020 Installer/User Manual

Avocent corporation user guide switch dsr1020, dsr2020, dsr4020, dsr8020
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DS R
Switch
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Installer/User Guide
For models: DSR1020 DSR2020 DSR4020 DSR8020

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  • Page 1 DS R Switch ® Installer/User Guide For models: DSR1020 DSR2020 DSR4020 DSR8020...
  • Page 2 POWER ON This symbol indicates the principle on/off switch is in the on position. POWER OFF This symbol indicates the principle on/off switch is in the off position.

  • Page 3: Dsr Switch

    Installer/User Guide For models: DSR1020, DSR2020, DSR4020, DSR8020 Avocent, the Avocent logo, The Power of Being There, DSR, DSView and OSCAR are registered trademarks of Avocent Corporation or its affiliates. All other marks are the property of their respective owners.
  • Page 4 USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 5: Table Of Contents

    Safety Precautions ... 4 Chapter 2: Installation ... 5 Installation Overview... 5 Getting Started... 7 Connecting the DSR Switch Hardware... 8 Verifying the Connections... 10 Configuring DSView Software and Adjusting Mouse Settings ... 10 Chapter 3: Local Port Operation... 13 Controlling Your System at the Local Port ...
  • Page 6 DSR Switch Installer/User Guide...

  • Page 7: List Of Figures

    LIST OF FIGURES Figure 1.1: Example DSR Switch Configuration... 3 Figure 1.2: DSR Switch Model Comparison ... 3 Figure 2.1: Basic DSR Switch Configuration... 6 Figure 3.1: Main Dialog Box ... 13 Figure 3.2: Setup Dialog Box ... 18 Figure 3.3: Names Dialog Box ... 19 Figure 3.4: Name Modify Dialog Box ...
  • Page 8 DSR Switch Installer/User Guide...

  • Page 9: List Of Tables

    Table 3.5: Commands to Manage Routine Tasks for Your Target Device(s)... 33 Table C.1: DSRIQ-SRL Module Pinouts ... 51 Table D.1: UTP Wiring Standards ... 52 Table E.1: DSR Switch Product Specifications ... 54 Table F.1: Sun Key Emulation... 56 Table F.2: PS/2-to-USB Keyboard Mappings ... 57...
  • Page 10 DSR Switch Installer/User Guide...

  • Page 11: Chapter 1: Product Overview

    The DSR switch has user peripheral ports for PS/2 and USB keyboards and mice and an SPC port that may be used to connect to an SPC power control device. An SPC device is an 8- or 16-outlet device that can be used to control the power state of any attached target devices using the DS software.

  • Page 12: Simple Access To Any Target Device

    CD-ROM (see the DSView Installer/User Guide for more information). Users access the DSR switch and all attached systems via Ethernet or using a V.34, V.90 or V.92 modem from a client computer, such as a PC. Clients can be located anywhere a valid network connection exists.
  • Page 13 Figure 1.1: Example DSR Switch Configuration Figure 1.2: DSR Switch Model Comparison Chapter 1: Product Overview DSR Switch Ethernet Telephone Network (Computer with Internet browser) Model DSR Switch DSR1020 DSR2020 DSR4020 DSR8020 DSView Server Software Digital User Number Digital Analog...

  • Page 14: Safety Precautions

    To avoid potentially fatal shock hazard and possible damage to equipment, please observe the following precautions: • Do not use a 2-wire power cord in any Avocent product configuration. • Test AC outlets at the target device and monitor for proper polarity and grounding.

  • Page 15: Chapter 2: Installation

    The DSR switch uses TCP/IP for communication over Ethernet. Although 10BaseT Ethernet may be used, Avocent recommends a dedicated, switched 100BaseT network, or even a 1000BaseT network. The DSR switch uses the Point-to-Point Protocol (PPP) for communication over a V.34, V.90 or V.92 modem.
  • Page 16 DSR Switch Installer/User Guide The following diagram illustrates one possible configuration for your DSR switch. Power Cord SPC Port Connection Power Control Device Servers 1-16 Figure 2.1: Basic DSR Switch Configuration Ethernet Telephone Network Internet Connection Ethernet and/or Modem Setup...

  • Page 17: Getting Started

    The DSR switch supports both Dynamic Host Configuration Protocol (DHCP) and static IP addressing. Avocent recommends that IP addresses be reserved for each switch and that they remain static while the DSR switches are connected to the network. For additional information on setting up the DSR switch using the DSView Server software, and for information on how the DSR switch uses TCP/IP, see the DSView Installer/User Guide.

  • Page 18: Connecting The Dsr Switch Hardware

    DSR Switch Installer/User Guide Connecting the DSR Switch Hardware NOTE: The DSR switch may be rack mounted in a 1U configuration. The DSR switch does not support a 0U configuration. To connect and power up your DSR switch: Power down the target device(s) that will be part of your DSR switching system. Locate the power cord that came with the DSR switch.
  • Page 19 Power up each target device and then power up the DSR switch. After approximately one minute, the switch completes initialization and displays the OSCAR Free tag on the local port monitor. 10. Use the DSView software to configure the switch. See the DSView Installer/User Guide for detailed instructions.

  • Page 20: Verifying The Connections

    See the DSView Installer/User Guide that ships with your software. Adjusting mouse settings on target devices Before a computer connected to the DSR switch may be used for remote user control, you must set the target mouse speed and turn off acceleration. For machines running Microsoft ®...
  • Page 21 Set Acceleration to None for mouse sync. Click OK. Click Mouse Align in the DSView software remote session window(s) to realign the mouse. To adjust mouse settings on Windows 2000 (using default drivers): From the Desktop, select Start - Settings - Control Panel - Mouse. The Mouse Properties dialog box will appear.
  • Page 22 DSR Switch Installer/User Guide To adjust mouse settings using Red Hat From the Desktop Controls, select the mouse settings. Set acceleration to the center position of the slider (the fourth tick mark from the left) and apply the changes. NOTE: If you are using an older version of Red Hat Linux software with a numerical slider, set mouse acceleration to 1.0 and apply the changes.

  • Page 23: Chapter 3: Local Port Operation

    Controlling Your System at the Local Port The DSR switch includes a local port on the back. This port allows you to connect a keyboard, monitor and mouse to the switch for direct access. The DSR switch uses the OSCAR user interface, which has intuitive menus to configure your system and select target devices.

  • Page 24: Viewing The Status Of Your Dsr Switching System

    DSRIQ module. Selecting target devices Use the Main dialog box to select target devices. When you select a target device, the DSR switch reconfigures the keyboard and mouse to the settings for the selected target device.

  • Page 25: Navigating The Oscar Interface

    The status flag on your desktop displays Free. Soft switching Soft switching is the ability to switch target devices using a hotkey sequence. You can soft switch to a target device by pressing number. If you have set a Screen Delay Time and you press the key sequences before that time has elapsed, the OSCAR interface will not display.
  • Page 26 Closes current dialog box and returns to previous one. Selects the OK button, then returns to the previous dialog box. Completes a switch operation in the Main dialog box and exits the OSCAR interface. In a text box, single-clicking an entry and pressing Enter selects the text for editing and enables the Left and Right Arrow keys to move the cursor.

  • Page 27: Configuring Oscar Interface Menus

    Enable the screen saver. Keyboard Set the keyboard country code to send to Sun servers. Devices Identify the appropriate number of ports on an attached cascade switch. Names Identify target devices by unique names. To access the OSCAR interface Setup dialog box:...

  • Page 28: Assigning Target Device Names

    DSRIQ module, so even if you move the target device to another port, the name and configuration will be recognized by the switch. NOTE: If a target device is turned off, its respective DSRIQ module will not appear in the Names list.
  • Page 29 Figure 3.3: Names Dialog Box NOTE: If new DSRIQ modules are discovered by the DSR switch, the on-screen list will be automatically updated. The mouse cursor will change into an hourglass during the update. No mouse or keyboard input will be accepted until the list update is complete.
  • Page 30 DSR Switch Installer/User Guide To assign names to target devices: In the Names dialog box, select a target device name or port number and click Modify. The Name Modify dialog box appears. Figure 3.4: Name Modify Dialog Box Type a name in the New Name box. Names of target devices may be up to 15 characters long. Legal characters include: A-Z, a-z, 0-9, space and hyphen.

  • Page 31: Assigning Device Types

    DSR port only to [DSR port]-[switch port] to accommodate each target device under that switch. For example, if a switch is connected to DSR port 6, each target device connected to it would be numbered sequentially. The target device using DSR port 6, switch port 1 would be 06-01, the target device using DSR port 6, switch port 2 would be 06-02 and so on.

  • Page 32: Changing The Display Behavior

    DSR Switch Installer/User Guide Figure 3.6: Device Modify Dialog Box Choose the number of ports supported by your switch and click OK. Repeat steps 1-3 for each port requiring a device type to be assigned. Click OK in the Devices dialog box to save settings.
  • Page 33 OSCAR interface with no delay. Click OK. Setting a Screen Delay Time allows you to complete a soft switch without the OSCAR interface displaying. To perform a soft switch, see Soft switching in this chapter. Chapter 3: Local Port Operation...

  • Page 34: Controlling The Status Flag

    DSR Switch Installer/User Guide Controlling the status flag The status flag displays on your desktop and shows the name or EID number of the selected target device or the status of the selected port. Use the Flag dialog box to configure the flag to display by target device name or EID number, or to change the flag color, opacity, display time and location on the desktop.

  • Page 35: Broadcasting To Target Devices

    To determine how the status flag is displayed: Select Name or EID to determine what information will be displayed. Select Displayed to show the flag all the time or select Timed to display the flag for only five seconds after switching. Select a flag color under Display Color.
  • Page 36 Specifically, the Caps Lock and Num Lock modes must be the same on all keyboards. While the switch attempts to send keystrokes to the selected target devices simultaneously, some target devices may inhibit and thereby delay the transmission.

  • Page 37: Using Scan Mode

    From the Commands dialog box, clear the Broadcast Enable checkbox. Using Scan mode In Scan mode, the DSR switch automatically scans from port to port (target device to target device). You can scan up to eight target devices, specifying which ones to scan and the number of seconds that each will display.
  • Page 38 DSR Switch Installer/User Guide Type the first few characters of a target device name or port number to scan. The first matching target device will appear in the line. -or- Press the following keyboard commands in the Name, Port or Time column to move through the list of target devices available to scan.
  • Page 39 Figure 3.12: Commands Dialog Box Select Scan Enable in the Commands dialog box. Click X to close the Commands dialog box. NOTE: Scanning will begin as soon as the Scan Enable button is selected. To cancel Scan mode: Select a target device if the OSCAR interface is open. -or- Move the mouse or press any key on the keyboard if the OSCAR interface is not open.

  • Page 40: Setting Local Port Screen Saver Options

    DSR Switch Installer/User Guide Setting local port Screen Saver options Use the Screen Saver dialog box to manage the screen saver inactivity time and test the Screen Saver mode on the local port. If security has been enabled in the DSView software, after the specified Inactivity Time elapses, the local port locks and remains locked until you press any key or move the mouse.

  • Page 41: Setting The Keyboard Country Code

    Setting the keyboard country code NOTE: Using a keyboard code that supports a language different from that of your DSR switch firmware will cause incorrect keyboard mapping. Sun servers may use keyboard mappings for non-US keyboards. By default, the DSR switch sends the US keyboard country code to Sun and USB modules attached to target devices and the code is applied to the target devices when they are powered up or rebooted.
  • Page 42 DSR Switch Installer/User Guide To set the keyboard country code for Sun servers: If the OSCAR interface is not open, press Click Setup - Keyboard. The Keyboard dialog box appears. Figure 3.14: Keyboard Dialog Box Select a country code and click OK.

  • Page 43: Managing Server Tasks Using The Oscar Interface

    Begin scanning your target devices. Set up a target device list for scanning in the Setup dialog box. View and disconnect users. View version information for the DSR switch as well as view and upgrade firmware for individual DSRIQ modules. Re-establish operation of PS/2 keyboard and mouse.

  • Page 44: Viewing And Disconnecting User Connections

    DSR Switch Installer/User Guide Viewing and disconnecting user connections You can view and disconnect users through the User Status dialog box. The username (U) will always be displayed; however, you can display either the target device name or EID number to which a user is connected.
  • Page 45 Reset command. The Reset command sends a hot-plug sequence to the target device which causes the mouse and keyboard settings to be sent to the DSR switch. With communication re- established between the target device and the DSR switch, functionality is restored to the user.

  • Page 46: Displaying Version Information

    Displaying version information The OSCAR interface enables you to display the version number of the switch firmware and any auxiliary devices connected to the switch. This information facilitates system troubleshooting and support. For optimum performance, keep your firmware current.
  • Page 47 Figure 3.19: DSRIQ Selection Dialog Box Select a DSRIQ module to view and click the Version button. The DSRIQ Version dialog box appears. For more information on loading firmware, see Appendix A. Figure 3.20: DSRIQ Version Dialog Box Click X to close the DSRIQ Version dialog box. Chapter 3: Local Port Operation...
  • Page 48 DSR Switch Installer/User Guide...

  • Page 49: Chapter 4: Terminal Operations

    PC running terminal emulation software. NOTE: This is NOT the recommended method for setting options for the DSR switch. The preferred method is to make all configuration settings in the DSView Server software. See the DSView Installer/User Guide for more information.
  • Page 50 DSR Switch Installer/User Guide terminal emulation software to access the Console menu interface. Actually, the terminal may be connected at any time, even when the switch is already powered. Figure 4.1: Console Main Menu The Console Main menu displays. Type option.
  • Page 51 Configuration Protocol (DHCP) address. A static IP address may be used to provide a user- defined IP address, netmask and default gateway for the DSR switch. Avocent recommends using a static IP address for ease of configuration. DHCP is a protocol that automates the configuration of TCP/IP-enabled computers.

  • Page 52: Other Console Main Menu Options

    Restore Factory Defaults, Reset Appliance and Exit. Each is discussed below. Security Configuration The DSR switch contains an internal database that may be used by the DSR Remote Operations software, the local port, or the CONSOLE port if the DSView Server software is unavailable.

  • Page 53: Console Password

    If that server is part of a system that replicates certificates, it will pass the certificate to the other servers in that certificate replication system. Thereafter, all servers in that system will be allowed to access the DSR switch. All servers that are not part of that system will be locked out.

  • Page 54: Firmware Management

    This menu option turns on console status messages. Because this can significantly reduce performance, you should only enable debug messages when instructed to do so by Avocent Technical Support. When you are finished viewing the messages, press any key to exit this mode.

  • Page 55: Appendices

    Visit http://www.avocent.com/support and download the latest FLASH firmware from Avocent. Save the FLASH upgrade file to the appropriate directory on the TFTP server. Connect a terminal or PC running terminal emulation software (such as HyperTerminal) to the SETUP port on the back panel of the DSR switch using the supplied null modem cable.
  • Page 56 DSR Switch Installer/User Guide 10. The DSR switch will begin the FLASH upgrade process. On-screen indicators will display the upgrade progress. When the upload is complete, the DSR switch will reset and upgrade the internal subsystems. 11. Once the upgrade is complete, a verification message will appear on-screen.

  • Page 57: Appendix B: Using Dsview Software Over A Modem Connection

    Appendix B: Using DSView Software Over a Modem Connection An external modem may be attached to the DSR switch. This modem may be used to access the switch when an Ethernet connection is not available. A modem/PPP dial-up connection must be established before the remote operation is enabled. The dial-up connection options should be set to 115,200 bps, 8 bits, 1 stop bit, no parity and enabled hardware flow control.

  • Page 58: Appendix C: Using Dsriq-Srl Modules

    All serial data coming from the target device is displayed in a VT100 window, placed into a video buffer and sent to the DSR switch as though it came from a VGA target. Likewise, keystrokes entered on a keyboard are sent to the attached device as though they were typed upon a VT100 terminal.
  • Page 59 • Enter Sends: This option enables you to specify the keys that are transmitted when pressed. Available options are <CR> (Enter), which moves the cursor to the left side of the screen, or <CR><LF> (Enter-Linefeed), which moves the cursor to the left side of the screen and down one line.
  • Page 60 DSR Switch Installer/User Guide To configure a DSRIQ-SRL module: Press . The Configuration Screen will appear. Ctrl-F8 Select a parameter to change. You can navigate the Configuration Screen using the Down Arrow Modify the selected value using the Repeat steps 2 and 3 to modify additional values.
  • Page 61 To use History mode: Press . The mode will display as History. Ctrl-F9 Press one of the following key combinations to perform the indicated action: • : Move to the top of the buffer. Home • : Move to the bottom of the buffer. •...

  • Page 62: Appendix D: Utp Cabling

    DSR Switch Installer/User Guide Appendix D: UTP Cabling The following information is intended to brief you on various aspects of connection media. The performance of a DSR switching system depends on high quality connections. Poor quality or poorly installed or maintained cabling can diminish DSR system performance.
  • Page 63 Table D.1: UTP Wiring Standards (Continued) EIA/TIA 568A white/brown brown Cabling installation, maintenance and safety tips The following is a list of important safety considerations that should be reviewed prior to installing or maintaining your cables: • Keep all CAT 5 runs to a maximum of 10 meters each. •...

  • Page 64: Appendix E: Technical Specifications

    Number Type Connectors MODEM Port Number Type Connectors 16 (DSR1020/2020/4020/8020 switches) DSRIQ-PS/2, DSRIQ-USB, DSRIQ-VSN (Sun VGA), DSRIQ-WSN (Sun 13W3) and DSRIQ-SRL modules RJ-45 Separate horizontal and vertical DDC2B 640 x 480 @ 60 Hz (Local Port and Remote Port Minimum)
  • Page 65 Table E.1: DSR Switch Product Specifications (Continued) SPC Device Port Number Type RJ-45 USB Device Port Number Type USB 1.1 Dimensions 1.72 x 17.00 x 10.98 in; 1U form factor Height x Width x Depth (4.37 x 43.18 x 27.98 cm) Weight 7.3 lbs (3.31 kg) without cables...

  • Page 66: Appendix F: Sun Advanced Key Emulation

    DSR Switch Installer/User Guide Appendix F: Sun Advanced Key Emulation Certain keys on a standard Type 5 (US) Sun keyboard can be emulated by key press sequences on a PS/2 keyboard. To enable Sun Advanced Key Emulation mode and use these keys, press and hold...
  • Page 67 DSRIQ-USB modules. These keys function normally if your Sun servers are attached to the DSR switch using a DSRIQ-VSN or DSRIQ-WSN module. The following table lists the keyboard mapping that will take place when a DSRIQ-USB module is used in this setting.

  • Page 68: Appendix G: Technical Support

    Appendix G: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service: Check the pertinent section of the manual to see if the issue can be resolved by following the procedures outlined.

  • Page 69: Index

    1, 2, 8 via modem via network connection add a user to the DSR switch database assign a device type Basic DSR Configuration Benefits Broadcast dialog box Enable OSCAR interface...
  • Page 70 DSR Switch Installer/User Guide disconnect 34, 35 dialog box DSRIQ modules flag target device user user connections 33, 34, 35 users Display Versions DSR switch comes with Features Installation Model Comparison Network Configuration port Product Specifications DSR switch database add user...
  • Page 71 Japanese Approvals Japanese Sun USB Keyboards keyboard dialog box OSCAR interface Korean Sun USB Keyboards cable volume illustrated switch Local country power cord Local Port Operation Main Dialog Box Menu OSCAR interface 1, 2, 5, 7, 8, 47 modem illustrated...
  • Page 72 To access the OSCAR interface Screen Saver dialog box To access the OSCAR interface Setup dialog To add a user to the DSR switch database To add target devices to the scan list To adjust mouse settings on Windows 2000...
  • Page 73 To use History mode To view current user connections Rack mounting brackets Red Hat Linux drivers Reduce cable bulk remove a user from the DSR switch database rename a user in the DSR switch database Reset Appliance Reset Certificates Reset PS/2...
  • Page 74 DSR Switch Installer/User Guide...
  • Page 75 Avocent Corporation warrants to the original retail purchaser that this product is and will be free from defects in materials and workmanship for a period of 24 months from the date of purchase. Additionally, all Avocent products carry an unconditional thirty-day satisfaction guarantee. If, for any reason, you are dissatisfi...
  • Page 76 L4B 1E4 Canada Tel: +1 877 992 9239 Fax: +1 877 524 2985 590-419-001A Avocent International Ltd. Avocent House, Shannon Free Zone Shannon, County Clare, Ireland Tel: +353 61 715 292 Fax: +353 61 471 871 Avocent Germany Gottlieb-Daimler-Straße 2-4...

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