AMS SENSIT II Operation And Service Manual
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AMS SENSIT II Operation And Service Manual

Glass front vendor, frozen food fv
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OPERATION AND SERVICE MANUAL
AUTOMATED MERCHANDISING SYSTEMS INC
255 WEST BURR BLVD.
KEARNEYSVILLE, WV 25430
304-725-6921, Fax 304-725-6983
www.amsvendors.com
info@amsvendors.com
SENSIT II
Glass Front Vendor
Model 39
Frozen Food (FV)
INTERNATIONAL A.M.S. S DE RL DE CV
KM. 9 CARR. AL CASTILLO NO. 8200
MPIO. DE EL SALTO, JAL. MEXICO 45680
5233-36-88-07-17, Fax 5233-3-6-88-13-14
www.amsint.com.mx
servicio@amsint.com.mx
L0097, Rev. D

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  • Page 1 L0097, Rev. D SENSIT II OPERATION AND SERVICE MANUAL Glass Front Vendor Model 39 Frozen Food (FV) AUTOMATED MERCHANDISING SYSTEMS INC INTERNATIONAL A.M.S. S DE RL DE CV 255 WEST BURR BLVD. KM. 9 CARR. AL CASTILLO NO. 8200 KEARNEYSVILLE, WV 25430 MPIO.

  • Page 2: Table Of Contents

    AMS SENSIT II FROZEN FOOD VENDOR L0097, Rev. D TABLE OF CONTENTS 3.5.1 Display Para Title Page 3.5.2 Keypad 3.5.3 Changer Location TABLE OF CONTENTS 3.5.4 Validator/Debit Card Reader Locations 3.5.5 Coin Box TABLE OF FIGURES 3.5.6 Door Switch 3.5.7...
  • Page 3 AMS SENSIT II FROZEN FOOD VENDOR L0097 Rev. D 6.10 OPTIONS TRAY ADJUSTMENT AND 6.10.1 Message CONFIGURATION 6.10.2 Prize 6.10.3 Language VEND TRAY 6.10.3.1 Primary 5.1.1 Removal 6.10.3.2 Secondary 5.1.2 Installation 6.10.3.3 Create Custom 6.10.4 Product Sensor TRAY VERTICAL POSITIONS 6.10.5...
  • Page 4 AMS SENSIT II FROZEN FOOD VENDOR L0097, Rev. D Figure 3.1 Control Board Components 8.11 REPLACING THE POWER CORD Figure 4.1 Tip-Over Warning 8.12 STORING THE VENDOR Figure 4.2 False Leg Installation Figure 5.1 Large Product Vending WIRING DIAGRAM Figure 5.2...
  • Page 5 AMS SENSIT II FROZEN FOOD VENDOR L0097 Rev. D...

  • Page 7: Introduction

    No more double vending! 1.1.4 Additional Benefits: 1. Opening the delivery bin door will not affect the Sensit II system. The sensors are located above the delivery bin and will not be blocked by the bin door. Product that...

  • Page 8: Model Number Breakdown

    L0097, Rev. D 1.4 GENERAL SPECIFICATIONS 1.4.1 Operating Environment AMS vendors are designed for indoor use only. Indoor temperatures must be between 45°F (7°C) and 110°F (43°C). Maximum temperature for vendors with perishable food is 100°F (38°C). The vendor should not be located in an area where it may be subjected to a water jet or rain.

  • Page 9: Figure 1.2 Fv Cabinet Dimensions

    AMS SENSIT II FROZEN FOOD VENDOR L0097, Rev. D Figure 1.2 FV Cabinet Dimensions (For Reference Only)

  • Page 10: Figure 1.3 Fv Capacity - 116 Units

    AMS SENSIT II FROZEN FOOD VENDOR L0097 Rev. D FV - 116 UNITS Figure 1.3 FV CAPACITY - 116 UNITS FV - 120 UNITS Figure 1.4 FV CAPACITY - 120 UNITS...

  • Page 11: Figure 1.5 Fv Helix Capacities

    AMS SENSIT II FROZEN FOOD VENDOR L0097, Rev. D Available Helix Sizes: Name Pitch Slot Opening Note 22518-04 4 Pitch 3.46” (87.8mm) 22518-05 5 Pitch 2.91” (73.9mm) 3.75 Inch (95.2mm) 22518-07 7 Pitch 2.2” (55.8mm) Counter-Clockwise 22518-09 9 Pitch 1.77” (44.9mm)

  • Page 13: Safety

    AMS SENSIT II FROZEN FOOD VENDOR L0097 Rev. D 2.0 SAFETY 2.1 COMMITMENT TO SAFETY 2.2.2 Improper Grounding Some electrical components have a green or Automated Merchandising Systems Inc. is green/yellow ground wire attached to a grounding point in committed to designing and producing a safe product. As the vendor.

  • Page 14: Vendor Tipping

    2.3 TEST STANDARDS Always wear hand and eye protection when servicing the vendor. AMS vending machines bearing the ETL mark have been tested and comply with one of the following 2.2.6 Vendor Tipping standards: The empty weight of the vendor is approximately 800 pounds.

  • Page 15: Vendor Systems/Components

    L0097 Rev. D 3.0 VENDOR SYSTEMS AND COMPONENTS 3.1 SENSIT II SYSTEM OPERATION 1. The Sensit II system is comprised of the control logic board, the interface board, the primary sensor, and the secondary sensor. Both primary and secondary sensor boards contain infra-red emitters and detectors.

  • Page 16: Interface Board

    AMS SENSIT II FROZEN FOOD VENDOR L0097, Rev. D board. These can be knocked out of alignment or access by handicapped persons. Refer to Section 4.2.3 damaged by rough handling. Mounting and Connecting Bill Validators and Card Readers The primary and secondary sensors function in an identical fashion: however, the secondary board is 3.5.5 Coin Box...

  • Page 17: Refrigeration Control

    AMS SENSIT II FROZEN FOOD VENDOR L0097 Rev. D 3.8.4 Pusher Bar 3.6.3 Refrigeration Control The pusher bar keeps products pushed to one side of 1. The refrigeration system is operated through the control the column. This is typically used with tall products. The board.

  • Page 18: Power Switch

    AMS SENSIT II FROZEN FOOD VENDOR L0097, Rev. D 3.11 SLIDING DOOR 3.10.2 Power Switch The power switch is used to disconnect power to the The sliding door is located under the bottom-most tray control board. The switch should be used to shut off power...

  • Page 19: Vendor Preparation And Installation

    AMS SENSIT II FROZEN FOOD VENDOR L0097 Rev. D 4.0 VENDOR PREPARATION AND INSTALLATION Setting up a vendor has been divided into three VOLTAGE OF 400/230V. THE USER SHOULD stages. Step 4.1 confirms power availability at the site DETERMINE IN CONSULTATION WITH THE SUPPLY where the vendor is to be located.

  • Page 20: Vendor Preparation

    Some devices may require Make sure there is adequate clearance between the spacers, which are available from AMS (Part Number tops of the packages and the trays above when sliding 20258).

  • Page 21: Installing Price Labels

    AMS SENSIT II FROZEN FOOD VENDOR L0097 Rev. D 2. Using the # key, scroll through the menu to “TRAY vendor is in position, and the ventilation opening in the back of the vendor must be clear of obstructions. SETUP”.

  • Page 22: Initial Power-Up And Cool-Down

    AMS SENSIT II FROZEN FOOD VENDOR L0097, Rev. D CAUTION: Wear gloves-edges may be sharp! Always wear eye protection when servicing 4.3.5 Initial Power-Up and Cool-down vendor! When placing a refrigerated machine on a new location it is important to allow the machine to cool to the...
  • Page 23 AMS SENSIT II FROZEN FOOD VENDOR L0097 Rev. D 5.0 TRAY ADJUSTMENT AND CONFIGURATION The trays in AMS Sensit II vendors are highly Reinstall the tray, making sure the harness is routed adjustable. Practically any combination of wide and narrow over the top of the right rail and all slack is draped to columns can be set up on a tray.
  • Page 24 AMS SENSIT II FROZEN FOOD VENDOR L0097, Rev. D 5.10 AVOIDING PRODUCT HANG-UPS Each helix is snapped into an adapter which snaps into the column motor. Avoid large and tall products from ‘hanging-up’ between the tray and the glass by loading them ‘left corner To remove a helix from the column, grasp the helix first’...
  • Page 25 AMS SENSIT II FROZEN FOOD VENDOR L0097, Rev. D 6.0 SERVICE PROGRAMMING serial number used in place of the changer serial SERVICE MODE number in DEX field CA101. Access the service mode by pressing the mode RESET. CARD – Displays the total cashless sales switch on the control board (refer to Figure 3.1).
  • Page 26 AMS SENSIT II FROZEN FOOD VENDOR L0097, Rev. D Delayed sales has no effect on the time limits imposed by Before setting prices, install a changer so that the control the Health and Safety rules (refer to Section 7.2). To will recognize the proper scaling factor for your currency.
  • Page 27 Vendor must be powered down before change will take selection to be delayed, enter 9 to edit, then enter the effect. AMS recommends that this option remain as “N” for time in tenths of a second. The decimal point is placed automatically.
  • Page 28 AMS SENSIT II FROZEN FOOD VENDOR L0097, Rev. D It was decided to make these changes without introducing mentioned earlier, the ‘#’ key is equivalent to escrow return, new layers of option settings. The typical customer using a possibly allowing the patron to retrieve the last-inserted bill.
  • Page 29 The ¼” jack from and cannot offer technical assistance for such devices. This the Sensit II utility cable is then plugged into the DEX plug feature is provided only as a convenience to those users of...
  • Page 30 AMS SENSIT II FROZEN FOOD VENDOR L0097, Rev. D...
  • Page 31 AMS SENSIT II FROZEN FOOD VENDOR L0097, Rev. D 6.15 PROGRAM QUICK REFERENCE Programming instructions can also be found on the back of the vend door near the control board. SERVICE MODE - Open door and press the mode switch on the control board to enter SERVICE MODE.
  • Page 33 AMS SENSIT II FROZEN FOOD VENDOR L0097, Rev. D 7.0 TROUBLESHOOTING 7.1 OUT OF SERVICE MESSAGE The H&S function can be tested to see if it is operating properly by simulating a temperature sensor Certain critical errors will disable the vendor. When failure.
  • Page 34 AMS SENSIT II FROZEN FOOD VENDOR L0097, Rev. D 7.3.3 Error Code Chart: Causes and Solutions ERROR CODES – CAUSES AND SOLUTIONS Top Level Sub Level Causes Solutions Error Code Code Remove any jammed products and test the XX JAM...
  • Page 35 AMS SENSIT II FROZEN FOOD VENDOR L0097, Rev. D 7.3.3 Error Codes: Causes and Solutions (Continued) Top Level Sub Level Causes Solutions Error Code Code A message has been generated by the card reader. Press 1 to see sub-level error codes.
  • Page 36 AMS SENSIT II FROZEN FOOD VENDOR L0097, Rev. D 7.6 MACHINE TROUBLE SHOOTING CHART IF A REPLACMENT PART IS NECESSARY, PLEASE CONTACT YOUR DISTRIBUTOR Symptom Possible Cause Remedy No power from power cord. Check power cord, outlet or supply. 3.0 amp fuse is blown.
  • Page 37 AMS SENSIT II FROZEN FOOD VENDOR L0097, Rev. D 7.6 MACHINE TROUBLE SHOOTING CHART (CONTINUED) IF A REPLACMENT PART IS NECESSARY, PLEASE CONTACT YOUR DISTRIBUTOR Symptom Possible Cause Remedy No Power No power at outlet/Tripped circuit breaker Adjust switch for positive contact with door.
  • Page 38 AMS SENSIT II FROZEN FOOD VENDOR L0097, Rev. D...
  • Page 39 AMS SENSIT II FROZEN FOOD VENDOR L0097, Rev. D 8.0 MAINTENANCE CAUTION: Always wear eye protection and gloves 8.1 REPLACING THE PROGRAM CHIP when cleaning vendor! Condenser fins are sharp! Occasionally it may be necessary to replace the program Unplug the vendor.
  • Page 40 CD from AMS containing the most current version of sealed on all sides. P/N 3302, AMS Sensit II Utility and the most current Check that the gasket on all sides of the sliding door vendor software for your application.
  • Page 41 GENERAL VEND: These options are more fully 8.10.4 Toolbar explained elsewhere in the manual. Please The AMS Utility tool bar is located in the upper left note these features: hand of the screen NO-CHEAT and HOLD LOST CREDIT are enabled by default.

  • Page 42: Replacing The Power Cord

    Unplug the cable from the vendor control board. 8.11 REPLACING THE POWER CORD Unplug the vendor. The AMS Sensit II Utility may be left on the PC as TOOLS REQUIRED: convenient. Use this procedure to replace a power cord that is cut, split Change to other programs or shut off the PC as open or is otherwise damaged or is a hazard.
  • Page 43 AMS SENSIT II FROZEN FOOD VENDOR L0097, Rev. D Move the vendor away from the wall and unplug the power cord from the wall outlet. Remove and save the 6 screws attaching the cover. (refer to Figure 8.3). Unplug the power cord from the vendor as the protective cover is removed.

  • Page 44: Storing The Vendor

    AMS SENSIT II FROZEN FOOD VENDOR L0097, Rev. D INSTALL Plug the new power cord into the vendor’s IEC receptacle but do not plug into a wall outlet at this time. Place the cover over the power cord and the IEC receptacle (refer to Figure 8.3), with the open side to...
  • Page 45 AMS SENSIT II FROZEN FOOD VENDOR L0097, Rev. D...

  • Page 47: Wiring Diagram

    AMS SENSIT II FROZEN FOOD VENDOR L0097, Rev. D 9.0 WIRING DIAGRAM Figure 9.1 Typical Wiring Diagram, Sheet 1 of 4...
  • Page 48 AMS SENSIT II FROZEN FOOD VENDOR L0097, Rev. D Figure 9.1 Wiring Diagram, Sheet 2 of 4...
  • Page 49 AMS SENSIT II FROZEN FOOD VENDOR L0097, Rev. D Figure 9.1 Typical Wiring Diagram, Sheet 3 of 4...
  • Page 50 AMS SENSIT II FROZEN FOOD VENDOR L0097, Rev. D Figure 9.1 Typical Wiring Diagram, Sheet 4 of 4...

  • Page 51: Supported Dex Fields

    AMS SENSIT II FROZEN FOOD VENDOR L0097, Rev. D 10.0 SUPPORTED DEX FIELDS CA101 Coin mechanism serial number CA102 Coin mechanism model number CA103 Coin mechanism software revision CA201 Value of cash sales since initialization CA202 Number of cash vends since initialization...
  • Page 52 AMS SENSIT II FROZEN FOOD VENDOR L0097, Rev. D EA401 Date of installation EA402 Time of installation EA403 Installation terminal/interrogator identification EA701 Number of power outages since last reset EA702 Number of power outages since initialization EA301 Number of reads since initialization...

  • Page 53: Optional Equipment

    Part No. 20664 - Kit, Banking Spacer P/N 3302, AMS Sensit II Utility CD P/N 20786, Harness, Chip Programming Load Sensit II software into the vendor, configure the vendor software, and/or download files using the AMS Utility software, the cable and the vendor software 11-1...
  • Page 54 AMS SENSIT II FROZEN FOOD VENDOR L0097, Rev. D 11-2...
  • Page 55 All defective components, at the option of AMS, are to be returned, properly packaged, freight prepaid, to AMS or to the authorized dealer or distributor from whom the equipment was purchased for verification of the defect. Prior to returning any parts for replacement the customer is to contact the AMS Service Department at (304) 725-6921 for return authorization.
  • Page 56 12-2...

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