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OPERATION AND SERVICE MANUAL
AUTOMATED MERCHANDISING SYSTEMS INC
255 WEST BURR BLVD.
KEARNEYSVILLE, WV 25430
304-725-6921, Fax 304-725-6983
www.amsvendors.com
info@amsvendors.com
SENSIT 3
Glass Front Vendor,
Models 35 & 39
Snack
VCB (Visi-Combo)
VCF (Visi-Diner & Milk)
LCx (ENERGY STAR
LBx (ENERGY STAR
INTERNATIONAL A.M.S. S DE RL DE CV
KM. 9 CARR. AL CASTILLO NO. 8200
MPIO. DE EL SALTO, JAL. MEXICO 45680
5233-36-88-07-17, Fax 5233-3-6-88-13-14
www.amsint.com.mx
servicio@amsint.com.mx
®
Combo)
®
Food)
L0118 Rev G
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Summary of Contents for AMS Sensit 3
- Page 1 SENSIT 3 OPERATION AND SERVICE MANUAL Glass Front Vendor, Models 35 & 39 Snack VCB (Visi-Combo) VCF (Visi-Diner & Milk) ® LCx (ENERGY STAR Combo) ® LBx (ENERGY STAR Food) AUTOMATED MERCHANDISING SYSTEMS INC INTERNATIONAL A.M.S. S DE RL DE CV 255 WEST BURR BLVD.
- Page 3 Light bulbs, glass, and painted surfaces are not covered by this warranty. Should any part prove defective within the warranty period, AMS will repair or replace (at its option) the defective component. AMS will provide normal ground shipment for parts replaced under warranty.
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Page 4: Table Of Contents
L0118G TABLE OF CONTENTS Para___Title _________________________Page TABLE OF FIGURES VENDOR SYSTEMS AND COMPONENTS PUBLICATION NOTICE SENSIT 3 SYSTEM OPERATION INTRODUCTION CONTROL BOARD Upgrading Firmware SENSIT 3 SYSTEM Mode Switch Guaranteed Delivery DEX Jack Instant Refund Automatic Helix Motion VEND SENSORS... - Page 5 L0118G VENDOR PREPARATION TEMPERATURE Inspection Current Temperature Mounting and Connecting Bill Setpoint Temperature Validators and Card Readers Start Log Mounting and Connecting Coin Changer View Log Connecting the MDB Devices NAMA Health Test Configuring Motors Edit Selection (H&S Exemptions) Test Loading and Configuration Installing Price Labels PRICE SETTINGS Scrolling Prices...
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Page 6: Publication Notice
Please contact our Service Department with your requests or comments. Note 1 The Sensit 3 Control Board is sometimes referred to as the ‘VMC’ or Vending Machine Controller. Note 2 Throughout this manual, the terms “Coin Changer” and “Coin Mech” (or Mech) are used interchangeably and refer to the device that... -
Page 7: Introduction
40°F when Adjustable Helix Motion vending perishable food products. See section 8.11 to With the Sensit 3 system, the helix can stop as soon test. as the product falls, or when the helix returns to the home position. -
Page 8: Energy Star System
L0118G Sensit 3 Food vendors can be configured for Health & Example: AMS39-640 means it is an Automated Safety protection by selection. All vendors shipped Merchandising Systems snack vendor, 39” wide, with from the factory with FOOD firmware installed will be six (6) trays and forty (40) selections for different configured fir Health &... -
Page 9: General Specifications
/ chiller 634 lbs. (288 kg) MDB Peripheral Levels Supported All Low Temp Versions: Approx. 585 lbs. (266 kg) The Sensit 3 Control Electronics are designed to work with MDB Devices at the following Function and Unit Capacity: Model 39 Option Levels: (Refer to Section 1.6) - Page 10 L0118G Figure 1.2 35” CABINET DIMENSIONS...
- Page 11 L0118G Figure 1.3 39” CABINET DIMENSIONS...
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Page 12: Merchandiser Configurations
1.6 MERCHANDISER CONFIGURATIONS as shown in the example diagram, will greatly speed up new set-ups and duplicate vendors. With Sensit 3, extra wide products can be vended by ‘coupling’ two motors. Form a column between dividers, wide enough for the product. When viewed from... -
Page 13: Safety
L0118G 2.0 SAFETY 2.1 COMMITMENT TO SAFETY include the electrical panel, the refrigeration unit and fans, and the fluorescent lamp. It is important to Automated Merchandising Systems Inc. is committed understand that contact with the high voltage wiring to designing and producing a safe product. As with all can result in injury or death. -
Page 14: Helix Motion And Jamming
Use caution to avoid accidentally opening the refrigerant system. 2.3 TEST STANDARDS AMS vending machines bearing the ETL mark have It should also be noted that releasing refrigerant to the been tested and comply with one of the following... -
Page 15: Vendor Systems And Components
L0118G 3.0 VENDOR SYSTEMS AND COMPONENTS 3.1 SENSIT 3 OPERATION The Sensit 3 system is comprised of the primary sensor, the secondary sensor, and the control logic. The primary and secondary sensors are attached to opposite ends of the hopper, and infrared light is passed between them. -
Page 16: Secondary Sensor
L0118G Secondary Sensor When the asterisk key (*) is pressed, the display The secondary sensor, inside a protective housing, is shows other machine details. One of the highlighted located on the right side of the hopper when viewing characters listed below will be shown in the lower the back of the door. -
Page 17: Refrigeration Controls
Two types of motors may be used with this vendor. The configuration of the machine will be different if all of one or another is used, or if there is a mix. Sensit 3 (or simply S3) software can be used to best... -
Page 18: Dividers
24VAC transformer to prevent interference with operation of the control board and software. Relay AMS relays use a 24 VDC signal from the control board to actuate the relay and supply power to the refrigeration unit or other accessories. -
Page 19: Vendor Preparation And Installation
HAVING A NOMINAL VOLTAGE OF 400/230V. THE Checking the Outlet (U.S. and Canada) USER SHOULD DETERMINE IN CONSULTATION AMS recommends using a dedicated outlet which can WITH THE SUPPLY AUTHORITY, IF NECESSARY, THAT THE SERVICE CURRENT CAPACITY AT supply 15 to 20 amps per vendor. -
Page 20: Les Utilites Electriques Necessaire
L0118G LES UTILITES ELECTRIQUES NECESSAIRE Mounting and Connecting Coin Changer POUR CONFORMEMENT The AMS vendor will support any NAMA-approved AUX REGLES CE: Multi-Drop Bus (MDB) Coin Changer. On some export models, Executive-type Changers are supported as CET EQUIPEMENT NE DOIT UTILISER QUE SUR well. -
Page 21: Test Loading And Configuration
L0118G Press 6 to configure the motors. Each This is also a good time to set the end switched motor is moved to the home position of the helix to make sure the first position (moving the motor only if it is not at product is held securely in the helix. -
Page 22: On-Site Installation
L0118G Enter the price and press * to save this price, then do one of the three things listed below: On the bottom of the vendor are four (4) threaded leveling legs located at the corners To save the selection at this price of the cabinet and a fifth support screw press * again. -
Page 23: Initial Power-Up And Cool-Down
L0118G Initial Power-Up and Cool-down When placing a refrigerated machine on a new location it is important to allow the machine to cool to the operating temperature prior to placing products in the machine. All food products are to be pre- packaged. - Page 24 L0118G This page intentionally left blank.
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Page 25: Tray Adjustment And Configuration
L0118G 5.0 TRAY ADJUSTMENT AND CONFIGURATION The trays in AMS Sensit 3 vendors are highly Installation configurable. Practically any combination of wide and CAUTION: An incorrectly installed tray can narrow columns can be set up on a tray. Before changing the configuration of your trays, make sure to... -
Page 26: Tray Vertical Positions
L0118G 5.3 TRAY VERTICAL POSITIONS Reposition, remove, or add tray dividers in the desired locations. To remove the divider, push The trays can be adjusted to different vertical rearward then lift. Reverse the procedure to positions in 1 inch increments. To reposition a tray reinstall. -
Page 27: Helix Adapter
L0118G 5.7 HELIX ADAPTER 5.11 BOTTLE TIPPER BAR To remove, twist the adapter to free the mounting The bottle tipper bar is typically used with carbonated leg from the locking tab. beverage bottles. The bottles stand upright. The Reverse the removal procedure to reinstall. tipper bar restrains the top of the bottle so that it falls bottom first, rather than tumbling off the tray. -
Page 28: Optional 1.5" Helix Tray
L0118G bars are provided with the standard glass front inserting the mounting tabs into the appropriate slots. vendor. Push the divider down and to the rear to tighten it into place. Reinstall the screw at the rear of the divider. Snap the pusher bar into the retainer. -
Page 29: Service Programming
L0118G 6.0 SERVICE PROGRAMMING 6.1 SERVICE MODE Depending on the configuration, up to 80 selections may be audited. Access the service mode by pressing the yellow mode button on the control board (Refer to Figure Enter a selection by entering its characters. The 3.1). -
Page 30: Delayed Sales
L0118G TIP: To view a temperature history of the previous 2 6.5 DELAYED SALES days, use DATA LOGS (Refer to Section 6.15). The user can delay sales of specified selections to give the product time to settle or cool. The delay must NOTE: These next two items appear only if you be manually started each time sales are to be have the Perishable Food (P/N 3427) software... -
Page 31: Price Settings
L0118G 6.7 PRICE SETTINGS 1 EDIT – Enter the first selection, enter the second selection, then enter the Before setting prices, install a coin changer and/or bill discounted price for this grouping. The validator so that the control will recognize the proper discount will appear to the customer as scaling factor for your currency. -
Page 32: Link Motors
Auto Sensor Recovery is an improvement to the price will revert to its original value. All other linked AMS Sensit system, that allows certain vends even selections in that group will remain unchanged. when the sensor system is blocked or malfunctioning. -
Page 33: Letter / Number
L0118G MOTOR TYPES ITEM DISPLAYED OPTION MOTOR STOP CREDIT DEDUCTION SENSIT Sensor* Sensor HOME/SENSOR/3 Home Sensor HOME/SENSOR +/3 Home + Extra** Sensor (FACTORY DEFAULT) HOME_ONLY/3 Home Home (S2 WITH HOMING) MOTOR TYPES 5*** HOME/SENSOR/2 Sensor Sensor 6*** HOME/SENSOR +/2 Home + Extra** Sensor 7*** HOME_ONLY/2... -
Page 34: Mdb (Multi-Drop Bus) Settings
The tray numbers on the front of the tray should be AMS recommends that this option remain as “N” for changed to suit. Note: A coupled motor set will vend using the price... -
Page 35: Card Refund
L0118G 9 - Card Refund “#” KEY FOR ESCROW RETURN Since the coin The factory default is “Y” for yes. With this setting, return button to request return of the last-inserted bill the vendor will try to refund credit from a failed vend is not functional, the “#”... -
Page 36: Options
DEX plug on the control Enter the number of vends between free vends, up to board. A utility cable (AMS P/N 20786, Harness, Chip 9999 and press * to Save, or press # to abort without Programming) may be used, but it must be plugged saving. -
Page 37: Serial Number
L0118G When you press * to Save your new number, the blocked (for example, trays 3, 4 and 5, and Display will briefly show “MACHINE SN SAVED” and selections 61, 62 and 66). then prompt you with the question 10. In this Selection Entry display, enter the “... -
Page 38: Free Vend
AMS Display. vendor and have sufficient electronic expertise to do Press either “1”... -
Page 39: Energysensit
3 - SET TEMP CHG fluorescent lights, an additional relay and wire The factory default is 10° F. TEMP CHG (temperature harness are required. Please call the AMS Service change) allows the user to set the temperature Department or your Distributor for more information. - Page 40 L0118G During the time the door is open the LED lamps will change to 70% regardless of any settings, to reduce glare for the operator. If the EnergySensit lighting feature is turned on, and the software determines the lights should turn off, the LED lamps will automatically dim to 10% (minimum setting).
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Page 41: Troubleshooting
For vendors having this software, the H&S function is activated automatically when the temperature is set to 41°F or below. Unless otherwise specified by regulatory agencies, AMS recommends setting the temperature to 40°F when vending perishable food products. In the event the internal temperature exceeds the... -
Page 42: Error Code Causes And Solutions
L0118G 7.3 ERROR CODES - CAUSES AND SOLUTIONS ERROR CODES – CAUSES AND SOLUTIONS TOP LEVEL SUB LEVEL CAUSES SOLUTIONS ERROR CODE CODE The power was disconnected, the door was not closed completely, or the refrigeration OUT OF SERVICE The internal temperature rose system needs service/cleaning. -
Page 43: Water Formation In The Cabinet
L0118G 7.5 WATER FORMATION IN THE CABINET Water formation in the cabinet indicates an air leak Make sure the door is properly tightened so that which allows moist air to continually enter the cabinet it makes contact with the gasket on all sides. and condense on the evaporator. - Page 44 L0118G Symptom Possible Cause Remedy Changer unplugged Plug in changer Validator will not accept bills. Not enough changer in the changer. Add coins to the changer. Validator unplugged. Plug in the validator. Change feature is enabled. Disable change feature. Highest price is greater than bill Change price.
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Page 45: Maintenance
Safety system is disabled. See Section 6.6.6. To upgrade firmware, you must first obtain the new file from the AMS website and store it in a micro SD card. Then follow the steps below to transfer that new firmware into the Control Board’s memory. -
Page 46: Settings (Configurations)
Press the “#” button to load the contents of SETTINGS (CONFIGURATIONS) the displayed file into the Control Board’s A time-saving feature of the Sensit 3 Control Board is memory. the ability to save and restore the machine settings You will be prompted “OVERWRITE S/N ?”. -
Page 47: Cleaning The Refrigeration Unit
L0118G 8.4 CLEANING THE REFRIGERATION UNIT Remove dust from the condenser fins and AMS recommends cleaning the inside of the coils with a vacuum or stiff brush. refrigeration unit at least twice a year under normal Remove dust from the inside of the rear conditions, more often in dusty environments. -
Page 48: Cleaning Fixed Bottom Screen
L0118G Cleaning Fixed Bottom Screen Some vendors use a door liner made from ABS Open the door to the vendor to stop the chiller. plastic. This liner will crack if chemical solvents or A vacuum attachment with a brush is preferred: harsh detergents are used. -
Page 49: Defrosting The Evaporator Coil
If the base is made without these read “OUT OF SERVICE- HS1”. The vendor will not large holes contact AMS to arrange for a Non- vend protected products until the door is opened and Freezing Evaporator Drain Pan Kit (Refer to Kit the error is cleared (Refer to Section 6.2). -
Page 50: Sensit 3 Utility
A PC-based software Utility Program is available for Plug the power cord into the power outlet. The Sensit 3 control boards. Currently it allows an power should come on in the vendor. operator to save/load vendor configurations, and If the power is on in the vendor, test the GFCI upgrade firmware. - Page 51 L0118G This page intentionally left blank...
- Page 52 L0118G WIRING DIAGRAM Snack and non-Energy Star Models WIRING DIAGRAM (con’t.) Snack and non-Energy Star Models...
- Page 54 L0118G WIRING DIAGRAM Energy Star Models 8-10...
- Page 57 L0118G 9.0 SUPPORTED DEX FIELDS NOTE: Certain fields may not be reported if the value is zero. BA101 Bill Validator Serial Number CB101 Control board serial number BA102 Bill Validator Model Number CB102 Control board model number BA103 Bill Validator Software Revision CB103 Control board software revision DA101 Cashless 1 Serial Number CA101 Coin changer serial number...
- Page 58 2 These elements are transmitted to the VMC by the PA101 Product number (set to the DEX device to change settings selection number (e.g. 12) 3 DDCMP is for special use only – contact AMS for PA102 Product price details PA103 Product Identification (Customer...
- Page 59 Description of parts needed for installing dual LED lights in a 39” low temp vendor Part No. 22141 - Kit, Chiller, ¼ hp, 120V, (39”), NAMA Cabinet Ver. 04, Sensit II, AMS WV P/N 23572 Assembly, LED Lights, 35” Dual Low Temp Part No.
- Page 60 L0118G P/N 23671 Assembly, 34” LED and Retainer, FFV Description of parts needed for installing a 34” LED light and retainer in an FFV. Part No. 24056 – Kit, 39” High capacity Heavy product tray. Based on a reinforced snack tray, allows vending 10 columns of cans.
- Page 61 L0118G SERVICE MODE MDB SETTINGS FORCE VEND Open door and press the yellow switch on NO CHEAT the control board to enter SERVICE MODE. CHANGE BILL Press “#” or “*” to scroll through the HOLD LOST CREDIT functions. MULTI-VEND Return to vend mode by closing the door or LEVEL2 COIN MECH.
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