AMS SENSIT II Operation And Service Manual
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AMS SENSIT II Operation And Service Manual

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GLASS FRONT VENDOR
OPERATION AND SERVICE MANUAL
AUTOMATED MERCHANDISING SYSTEMS
255 WEST BURR BLVD.
KEARNEYSVILLE, WV 25430
304-725-6921, Fax 304-725-6983
www.amsvendors.com
SENSIT II
Model AMS 39-VRM
- e-mail:
INTERNATIONAL A.M.S. S DE RL DE CV
KM. 9 CARR. AL CASTILLO NO. 8200
MPIO. DE EL SALTO, JAL. MEXICO 45680
5233-36-88-07-17, Fax 5233-3-6-88-13-14
info@amsvendors.com
L0086, Rev. D

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  • Page 1 L0086, Rev. D SENSIT II GLASS FRONT VENDOR OPERATION AND SERVICE MANUAL Model AMS 39-VRM AUTOMATED MERCHANDISING SYSTEMS INTERNATIONAL A.M.S. S DE RL DE CV 255 WEST BURR BLVD. KM. 9 CARR. AL CASTILLO NO. 8200 KEARNEYSVILLE, WV 25430 MPIO. DE EL SALTO, JAL. MEXICO 45680...

  • Page 3: Table Of Contents

    AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D TABLE OF CONTENTS Para Title Page SYSTEM 3.5.1 Refrigeration Cycle Theory of Operation TABLE OF CONTENTS 3.5.2 Temperature Control 3.5.3 Refrigeration Controls TABLE OF FIGURES TRAY RAILS TRAYS INTRODUCTION 3.7.1 Vend Motors 3.7.2...
  • Page 4 AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D TRAY VERTICAL POSITIONS 6.15.7 Lighting 5.3.1 Removal 5.3.2 Installation TRAY COLUMN POSITIONS TROUBLESHOOTING CHANGING DIVIDERS SNACK AND CANDY HELIXES OUT OF SERVICE ERRORS HELIX ADAPTER MACHINE ERROR CODES: CAUSES HELIX EJECTOR...

  • Page 5: Table Of Figures

    AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D TABLE OF FIGURES Figure 1.1 Vendor Serial Plate Figure 1.2 AMS 39-VRM Cabinet Dimensions Figure 3.1 Control Board Components Figure 4.1 Tip-Over Warning Figure 4.2 False Leg Installation Figure 5.1 Bottle Tray Rails Figure 5.2...
  • Page 6 AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D...

  • Page 7: Introduction

    1.1.4 Additional Benefits: Quarter (ABCD) Year 1. Opening the delivery bin door will not affect the Sensit II system. The sensors are located above the delivery bin Example: 1203-1010-B 2 would be translated as and will not be blocked by the door. Product that falls sequence number 1203 of production run 1010, while the door is open will still pass through the beam.

  • Page 8: Cabinet Physical Dimensions

    AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D Basic Unit: 3 amps @ 115 VAC (345 watts) 1.3.2 Cabinet Physical Dimensions: Model 39 (refer to 1.6 amps @ 220 VAC (345 watts) Figure 1.2) Refrigerated Snack: 7 amps @ 115 VAC (805 watts) 39”W x 72”H x 36”D (99 cm x 183 cm x 91 cm)

  • Page 9: Figure 1.2 Ams 39-Vrm Cabinet Dimensions

    AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D Figure 1.2 AMS 39-VRM Cabinet Dimensions (Inches[mm])

  • Page 10: Helix Configurations

    AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D 1.4 HELIX CONFIGURATIONS 15 15 15 15 15 18 18 18 18 18 Model 39 386 UNITS Available Helix Sizes: 2 ½ Inch (63mm) 20120-07 7 Pitch, 2 5/8” (66mm) Opening 20120-10 10 Pitch, 1 7/8”...

  • Page 11: Safety

    AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D 2.0 SAFETY the vendor. If it becomes necessary to remove a ground 2.1 COMMITMENT TO SAFETY Automated Merchandising Systems Inc. is wire during service, note how the wire is attached, including committed to designing and producing a safe product.

  • Page 12: Vendor Tipping

    AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D sealed refrigerant system may void the warranty. Hazardous conditions can be created by improper use or service of the vendor. Never puncture or cut any component in the refrigeration system.

  • Page 13: Vendor Systems/Components

    L0086, Rev. D 3.0 VENDOR SYSTEMS AND COMPONENTS 3.1 SENSIT II SYSTEM THEORY OF OPERATION The Sensit II system is comprised of three elements; the emitter, the detector, and the control logic. The emitter is a circuit board with infra-red emitting LED’s located on one side of the hopper.

  • Page 14: Door Switch

    AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D The coin box is located below the changer, behind a The evaporator fan runs continuously to circulate air separate door, and is used to hold overflow coins when the within the cabinet. A temperature sensor located near the changer is full.

  • Page 15: Divider

    AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D 3.7.3 Divider The divider separates product columns on the tray. 3.9 1.5” HELIX TRAY (OPTIONAL) Two horizontal slots in the divider allow for the installation The 1.5” Helix Tray is mounted below the bottom of a candy pusher.
  • Page 16 AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D...

  • Page 17: Vendor Preparation And Installation

    AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D 4.0 VENDOR PREPARATION AND INSTALLATION Setting up a vendor has been divided into three stages. Step 4.1 confirms power availability. Step 4.2 is accomplished in the customer’s shop. Step 4.3 is 4.1.4 Requerimiento de Servicio Eléctrico para...

  • Page 18: Vendor Preparation

    AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D the nuts. Some devices may require spacers, which 4.2 VENDOR PREPARATION are available from AMS (Part Number 20258). Connect the wiring harness to the MDB harness from 4.2.1 Inspection the control board. If two devices are installed, connect Inspect the vendor carefully for shipping damage the second device to the validator.

  • Page 19: Installing Price Labels

    AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D motors in the vendor, press 1 * 0 to jog all the motors Leave at least 18 inches between a wall and the hinge in the vendor. side of the vendor to prevent the door hitting the wall 4.

  • Page 20: Initial Power-Up And Cool-Down

    AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D CAUTION: Wear gloves-edges may be sharp! Always 4.3.5 Initial Power-Up and Cool-down When placing a refrigerated machine on a new wear eye protection when servicing vendor! location it is important to allow the machine to cool to the operating temperature prior to loading products requiring refrigeration.

  • Page 21: Tray Adjustment And Configuration

    AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D 5.0 TRAY ADJUSTMENT AND CONFIGURATION The trays in AMS Sensit II vendors are highly Route the tray harness over the rail in the cabinet and configurable. Practically any combination of wide and into the right column.

  • Page 22: Tray Column Positions

    AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D 5.6 SNACK AND CANDY HELIX Make sure the rail is level. To remove, pull straight out on the helix to Align the round hole in the rail with the hole in the disengage the adapter from the motor.

  • Page 23: Bottle Tipper Bar

    AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D 5.12 BOTTLE TIPPER BAR The bottle tipper bar is typically used with carbonated beverage bottles. The bottles have a dimpled bottom which permits them to straddle the spiral and stand upright. The tipper bar restrains the top of the bottle so that it falls bottom first, rather than tumbling off the tray.
  • Page 24 AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D...

  • Page 25: Service Programming

    AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D 6.0 SERVICE PROGRAMMING SERVICE MODE Access the service mode by pressing the mode 6.3 FILL/DISPENSE switch on the control board (refer to Figure 3.1). After displaying any errors, the first function is displayed. Press The FILL/DISPENSE function allows the user to add # or * to scroll through the errors and functions.

  • Page 26: Price Settings

    AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D 4. VIEW LOG – View the temperatures recorded in the * SAVE – Press to save the new settings and cooling log. The reading number, temperature, date and return to the GROUP display.

  • Page 27: Delayed Stop

    The user can also customize the scrolling message “Y”, the control will not allow a vend unless correct by using a computer running the AMS Sensit II utility change can be returned to the customer. If software and the cable connection on the control board.

  • Page 28: Prize

    6.13 AUXILIARY OUTPUT The synthesizer must be plugged into the DEX plug on the control board. The Sensit II utility cable The auxiliary output is a 5VDC signal lasting 100 (P/N 20786, Harness, Chip Programming) may be milliseconds following a successful vend.

  • Page 29: Data Logs

    AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D 1. VIEW / EDIT – The current setting is displayed, and the (increase) in temperature from the original temperature set user can change the setting. Enabling the auxiliary point (see section 6.5). During predicted periods of...
  • Page 30 AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D...

  • Page 31: Troubleshooting

    AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D 7.0 TROUBLESHOOTING displayed if there are no errors or an error has been cleared 7.1 OUT OF SERVICE MESSAGE Certain critical errors will disable the vendor. When (whether corrected or not). If the error message has been cleared, but the cause has not been corrected, the this happens, an “OUT OF SERVICE”...

  • Page 32: Clearing Jammed Motor

    AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D 7.2.3 Error Code Causes and Solutions - Continued ERROR CODES – CAUSES AND SOLUTIONS Top Level Sub Level Causes Solutions Error Code Code A message has been generated by the card reader.Press 1 to see sub-level error codes.

  • Page 33: Machine Troubleshooting Chart

    AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D 7.5 MACHINE TROUBLE SHOOTING CHART The following troubleshooting chart may be used to find quick remedies for electrical and mechanical failures in the vendor. IF A REPLACMENT PART IS NECESSARY, PLEASE CONTACT YOUR DISTRIBUTOR...
  • Page 34 AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D 7.5 MACHINE TROUBLE SHOOTING CHART - Continued IF A REPLACMENT PART IS NECESSARY, PLEASE CONTACT YOUR DISTRIBUTOR Symptom Possible Cause Remedy Change feature is enabled. Disable change feature. Highest price is greater than bill Change price.

  • Page 35: Maintenance

    AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D 8.0 MAINTENANCE 8.2 CLEANING THE REFRIGERATION UNIT 8.1 REPLACING THE PROGRAM CHIP AMS recommends cleaning the refrigeration unit at least twice a year under normal conditions, more often in Occasionally it may be necessary to replace the dusty environments.

  • Page 36: Cleaning The Vendor Cabinet

    AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D e. Continue to push on the housing while reinstalling the screws through the mounting tabs. Be careful – 8.7 REPLACING FLOURESCENT BULBS do not overtighten the screws. f. Remove the screen from the outside back of the Unplug the vendor from the wall.

  • Page 37: Testing The Temperature Sensor

    Otherwise, Use the “Add/Remove Programs” feature in Control anytime the “ * “ is pressed on the keypad the temperature Panel to remove any previous versions of the Sensit II inside the vendor is displayed. Utility.

  • Page 38: Program Screens

    USER MESSAGE: may be up to 50 characters, including lower case and additional 8.10.5 Program Screens punctuation marks not available through the The AMS Utility programs are located in a column on keypad. the left side of the screen. BLOCKING: This screen displays four periods during the...

  • Page 39: Errors

    AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D Unplug the vendor. The AMS Sensit II Utility may be left on the PC as convenient. Change to other programs or shut off the PC as desired. NOTE: Different or special configuration files can be made up and saved for future use.
  • Page 40 AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D...

  • Page 41: Wiring Diagram

    AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D 9.0 WIRING DIAGRAM Figure 9.1 Typical Wiring Diagram, Sheet 1 of 4...
  • Page 42 AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D Figure 9.1 Typical Wiring Diagram, Sheet 2 of 4...
  • Page 43 AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D Figure 9.1 Typical Wiring Diagram, Sheet 3 of 4...
  • Page 44 AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D Figure 9.1 Typical Wiring Diagram, Sheet 4 of 4...

  • Page 45: Supported Dex Fields

    AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D 10.0 SUPPORTED DEX FIELDS CA101 Coin mechanism serial number CA102 Coin mechanism model number CA103 Coin mechanism software revision CA201 Value of cash sales since initialization CA202 Number of cash vends since initialization...
  • Page 46 AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D EA401 Date of installation EA402 Time of installation EA403 Installation terminal/interrogator identification EA701 Number of power outages since last reset EA702 Number of power outages since initialization EA301 Number of reads since initialization...

  • Page 47: Optional Equipment

    Failure to install the false leg could result in serious injury. P/N 3302, AMS Sensit II Utility CD P/N 20786, Harness, Chip Programming Load Sensit II software into the vendor, configure the vendor software, and/or download files using the AMS Utility software, the cable and the vendor software 11-1...
  • Page 48 AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D 11-2...

  • Page 49: Warranty

    AMS, are to be returned, properly packaged, freight prepaid, to AMS or to the authorized dealer or distributor from whom the equipment was purchased for verification of the defect. Prior to returning any parts for replacement the customer is to contact the AMS Service Department at (304) 725- 6921 for return authorization.
  • Page 50 AMS SENSIT II GLASS FRONT VRM VENDOR L0086, Rev. D 12-2...

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