AMS Sensit 3 39 VRM Operation And Service Manual
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AMS Sensit 3 39 VRM Operation And Service Manual

Sensit 3 series glass front outdoor merchandiser
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OPERATION AND SERVICE MANUAL
AUTOMATED MERCHANDISING SYSTEMS INC
255 WEST BURR BLVD.
KEARNEYSVILLE, WV 25430
304-725-6921, Fax 304-725-6983
www.amsvendors.com
info@amsvendors.com
SENSIT 3
Glass Front Merchandiser
Model AMS 39 VRM
Outdoor Merchandiser
INTERNATIONAL A.M.S. S DE RL DE CV
KM. 9 CARR. AL CASTILLO NO. 8200
MPIO. DE EL SALTO, JAL. MEXICO 45680
5233-36-88-07-17, Fax 5233-3-6-88-13-14
L0086, Rev. H
www.amsint.com.mx
servicio@amsint.com.mx

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Summary of Contents for AMS Sensit 3 39 VRM

  • Page 1 L0086, Rev. H SENSIT 3 OPERATION AND SERVICE MANUAL Glass Front Merchandiser Model AMS 39 VRM Outdoor Merchandiser AUTOMATED MERCHANDISING SYSTEMS INC INTERNATIONAL A.M.S. S DE RL DE CV 255 WEST BURR BLVD. KM. 9 CARR. AL CASTILLO NO. 8200 KEARNEYSVILLE, WV 25430 MPIO.
  • Page 2 AMS SENSIT 3 GLASS FRONT VRM L0086, Rev. H...

  • Page 3: Table Of Contents

    AMS SENSIT 3 GLASS FRONT VRM L0086, Rev. H TABLE OF CONTENTS Para Title Page 3.4.5 Display 3.4.6 Keypad 3.4.7 Coin Return Button TABLE OF CONTENTS 3.4.8 Lighting Options REFRIGERATION (CHILLER) SYSTEM TABLE OF FIGURES 3.5.1 Temperature Control 3.5.2 Refrigeration Controls...
  • Page 4 AMS SENSIT 3 GLASS FRONT VRM L0086, Rev. H 5.2.2 Installation 6.15 ENERGYSENSIT TRAY VERTICAL POSITIONS 6.15.1 Enable 5.3.1 Removal 6.15 2 Clear History 5.3.2 Installation 6.15.3 Set Temp Chg TRAY COLUMN ADJUSTMENT 6.15 4 Set Patt Time CHANGING DIVIDERS 6.15.5...
  • Page 5 AMS SENSIT 3 GLASS FRONT VRM L0086, Rev. H TABLE OF FIGURES Figure 1.1 Vendor Serial Plate Figure 1.2 AMS 39-VRM Cabinet Dimensions Figure 3.1 Control Board Components Figure 4.1 Tip-Over Warning Figure 4.2 False Leg Installation Figure 5.1 Bottle Tray Rails Figure 5.2...
  • Page 6 AMS SENSIT 3 GLASS FRONT VRM L0086, Rev. H...

  • Page 7: Figure 1.1 Vendor Serial Plate

    1.0 INTRODUCTION Congratulations on the purchase of your new amount of light before the merchandiser will AMS Sensit 3 39-VRM merchandiser. The VRM dispense any product. is a versatile, high-capacity vending machine. 3. On a humid day opening the door of a cold...

  • Page 8: Coin Mechanisms And 3

    AMS SENSIT 3 GLASS FRONT VRM L0086, Rev. H The next two digits identify the month. The first Approx. 750 lbs. (340 kg) month of the year is 01 and the last month is 12. 1.3.4 Unit Capacity: The last four digits identify the number assigned 1440 units max.

  • Page 9: Figure 1.2 Ams 39-Vrm Cabinet Dimensions

    AMS SENSIT 3 GLASS FRONT VRM L0086, Rev. H Figure 1.2 AMS 39-VRM Cabinet Dimensions (Inches[mm])

  • Page 10: Merchandiser Configurations

    AMS SENSIT 3 GLASS FRONT VRM L0086, Rev. H 1.3.8 Merchandiser Configurations A good working configuration is one column with a given helix (or dual helices) which easily vends a given product. A record of working product configurations, as shown in the example diagram, will greatly speed up new set-ups or conversions.

  • Page 11: Safety

    AMS SENSIT 3 GLASS FRONT VRM L0086, Rev. H 2.0 SAFETY the merchandiser. If it becomes necessary to remove a 2.1 COMMITMENT TO SAFETY Automated Merchandising Systems Inc. is ground wire during service, note how the wire is attached, committed to designing and producing a safe product. As including the locations of any washers.

  • Page 12: Vendor Tipping

    Always wear hand and eye protection when servicing the merchandiser. 2.3 TEST STANDARDS AMS vending machines bearing the ETL mark 2.2.6 Vendor Tipping have been tested and comply with one of the following The empty weight of the merchandiser is standards: approximately 750 pounds (340 kg).

  • Page 13: Figure 3.1 Control Board Components

    AMS SENSIT 3 GLASS FRONT VRM L0086, Rev. H 3.0 VENDOR SYSTEMS AND COMPONENTS 3.1 SENSIT 3 SYSTEM THEORY OF OPERATION 1. The Sensit 3 system is comprised of three elements; the primary sensor, the secondary sensor, and the control logic. The primary and secondary sensors are attached to opposite ends of the hopper, and infrared light is passed between them.

  • Page 14: Reader Locations 5

    AMS SENSIT 3 GLASS FRONT VRM L0086, Rev. H 3.4 DOOR pressing the coin return will return the full credit. If the Force Vend option is disabled, it can also return the full credit before a selection is made. If the Bill Changer option 3.4.1 Validator &...

  • Page 15: Divider

    AMS SENSIT 3 GLASS FRONT VRM L0086, Rev. H S3 software can be used to best advantage if all motors 3.8.1 Power Switch are for S3. The power switch is located on the side of the right rail mount near the fuse. The power switch is used to The vend motors are snapped into mounting holes on disconnect 24VAC power to the control board.
  • Page 16 AMS SENSIT 3 GLASS FRONT VRM L0086, Rev. H...

  • Page 17: Vendor Preparation And Installation

    4.1.4 Requerimiento de Servicio Eléctrico para 4.1.1 Checking the Power (U.S. and Canada) Certificación CE AMS recommends using a dedicated outlet which El siguiente requerimiento se aplica solamente a can supply 15 to 20 amps per merchandiser. los modelo utilicen compresores de ½ HP y que muestren Using a volt meter set to AC VOLTS, check the la marca CE en la placa de serie.

  • Page 18: Helixes

    4.2.2 Mounting and Connecting Bill Validators and align the chute with the changer. Card Readers Reconnect power to the control board. The AMS merchandiser will support any NAMA- approved Multi-Drop Bus (MDB) bill validator or card 4.2.4 Configuring Motors reader. Please read the device manufacturer’s literature The motors MUST BE CONFIGURED after any before proceeding.

  • Page 19: Installing Labels

    AMS SENSIT 3 GLASS FRONT VRM L0086, Rev. H Likewise, if the product is too loose in the helix, it may Using the * or # keys, scroll through the menu, or exit not vend properly. Use a helix with the smallest...

  • Page 20: False Leg Installation

    AMS SENSIT 3 GLASS FRONT VRM L0086, Rev. H 4.3.4 False Leg Installation 4.3.5 Initial Power-Up and Cool-down WARNING When placing a refrigerated machine on a new location it is important to allow the machine to cool to the The False Leg helps to prevent the machine from...

  • Page 21: Figure 5.1 Bottle Tray Rails

    AMS SENSIT 3 GLASS FRONT VRM L0086, Rev. H 5.0 TRAY ADJUSTMENT AND CONFIGURATION The trays in AMS merchandisers are highly Route the tray harness over the rail in the cabinet and configurable. Practically any combination of wide and into the right column. Connect the tray harness to the narrow columns can be set up on a tray.
  • Page 22 AMS SENSIT 3 GLASS FRONT VRM L0086, Rev. H SELECTION USE WIRE Make sure the rail is level. NUMBER COLOR Reinstall safety screw at the front of the rail. Tray Number Plus 0 Use these same steps for the other side.

  • Page 23: Figure 5.2 Large Bag Vending

    AMS SENSIT 3 GLASS FRONT VRM L0086, Rev. H retain the next product in the helix coil, especially if they hang-up. Loading ‘left corner first’ prevents the product are ‘difficult’ products from falling top first. 1. The helix ejector is pulled off and pressed on the spiral by hand.

  • Page 24: Figure 5.4 1.5" Helix Tray

    AMS SENSIT 3 GLASS FRONT VRM L0086, Rev. H 5.16.2 Tray Adjustment And Loading As delivered from the factory there are two wide columns for products such as Life Savers, and two narrow columns for products such as gum or Certs. However, the...

  • Page 25: Accounting Data

    AMS SENSIT 3 GLASS FRONT VRM L0086, Rev. H 6.0 SERVICE PROGRAMMING choose to have this programmed serial SERVICE MODE number used in place of the changer serial number in field CA101. Access the service mode by pressing the RESET. CARD – Displays the total cashless mode switch on the control board (Refer to Figure sales since the last reset.
  • Page 26 AMS SENSIT 3 GLASS FRONT VENDOR L0086, Rev. G any two selections are grouped together (a 6.5 TEMPERATURE matching product or a different product) and offered at a reduced price. Up to 10 such groups are available. For example, in one...
  • Page 27 AMS SENSIT 3 GLASS FRONT VENDOR L0086, Rev. G 2-JOG TRAY – All motor positions on the selection number, and the control will vend the selected tray will be tested. The display will next linked selection in the sequence. show the number of the motor being jogged, or 1.

  • Page 28: Hold Lost Credit

    AMS SENSIT 3 GLASS FRONT VENDOR L0086, Rev. G if it is not at home) in addition to detecting connected motors. This selection MUST BE RUN after changes in the arrangement or numbers of motors have been made. The merchandiser will not vend from a Press “2 VIEW/EDIT”...

  • Page 29: Lev2 Coin Mech

    2 device. Merchandiser of a serious coin jam) or fall through. must be powered down before change will take effect. AMS recommends that this option remain ‘#’ KEY FOR ESCROW RETURN as “N” for no. In bill-only applications, there is no classic coin return button to request return of the last- 6.8.1.7 Instant Reval...
  • Page 30 AMS SENSIT 3 GLASS FRONT VENDOR L0086, Rev. G Press “8” to change the YES to a NO and primary language, then in the secondary again to change it back. Press”#” to save any language. change and exit this feature.
  • Page 31 25 from being blocked to vend. This signal can be used to trigger user- being exempt, or back again. supplied external devices. As of this writing, AMS Press “#” on the keypad to exit without does not supply such accessory devices and saving, and return to the previous display.
  • Page 32 AMS SENSIT 3 GLASS FRONT VENDOR L0086, Rev. G 1. TEMPERATURE – The temperature log temperature change as an increase from the contains temperature measurements taken at original temperature set point (Refer to Section half-hour intervals over the previous two days.
  • Page 33 AMS SENSIT 3 GLASS FRONT VENDOR L0086, Rev. G door is closed. When the door is closed, the lights will turn off. Lighting does not affect the merchandiser display. 6.15.8 BRIGHTNESS The optional fluorescent lamps are not dimmable. They are either on or off.
  • Page 34 AMS SENSIT 3 GLASS FRONT VENDOR L0086, Rev. G 6.16 PROGRAM QUICK REFERENCE Programming instructions can also be found inside MDB SETTINGS the door near the control board. 1 FORCE VEND 2 NO CHEAT SERVICE MODE 3 CHANGE BILL - Open door and press the mode switch on the control 4 HOLD LOST CREDIT board to enter SERVICE MODE.
  • Page 35 AMS SENSIT 3 GLASS FRONT VENDOR L0086, Rev. G 7.0 TROUBLESHOOTING (whether corrected or not). If the error message has been 7.1 OUT OF SERVICE MESSAGE cleared, but the cause has not been corrected, the Certain critical errors will disable the merchandiser.
  • Page 36 AMS SENSIT 3 GLASS FRONT VENDOR L0086, Rev. G ERROR CODES – CAUSES AND SOLUTIONS TOP LEVEL SUB LEVEL CAUSES SOLUTIONS ERROR CODE CODE A message has been generated by the bill validator. Press 1 for bill validator sub-level error codes.
  • Page 37 AMS SENSIT 3 GLASS FRONT VENDOR L0086, Rev. G 7.4 WATER ACCUMULATION IN THE CABINET Water accumulating in the cabinet is usually caused by one of two things: condensation of moist air or rain water leaking into the cabinet. Excessive condensation indicates an air leak which allows moist outside air to continually enter the cabinet and condense on the evaporator.
  • Page 39 AMS SENSIT 3 GLASS FRONT VENDOR L0086, Rev. G 7.5 MACHINE TROUBLE SHOOTING CHART The following troubleshooting chart may be used to find quick remedies for electrical and mechanical failures in the merchandiser. IF A REPLACMENT PART IS NECESSARY, PLEASE CONTACT YOUR DISTRIBUTOR...
  • Page 40 AMS SENSIT 3 GLASS FRONT VRM L0086, Rev. G 7.5 MACHINE TROUBLE SHOOTING CHART - Continued IF A REPLACMENT PART IS NECESSARY, PLEASE CONTACT YOUR DISTRIBUTOR Symptom Possible Cause Remedy Change feature is enabled. Disable change feature. Highest price is greater than bill Change price.

  • Page 41: Figure 8.2 Refrigeration Unit Housing

    AMS SENSIT 3 GLASS FRONT VENDOR L0086, Rev. G 8.0 SERVICE 12. Restore power to the merchandiser. The new AMS software number, version and name will be displayed. 8.1 UPGRADING FIRMWARE Check for new options and set them as needed.
  • Page 42 AMS SENSIT 3 GLASS FRONT VRM L0086, Rev. G e. Continue to push on the housing while reinstalling Do not use chemicals or solvents. These can damage the screws through the mounting tabs. Be careful – paint, plastic trim and decals.

  • Page 43: Figure 8.3 Temperature Sensor

    Check if the base under the evaporator drain pan is the non-freezing type, which has two large rectangular vent holes formed in its longest side. If the base is made without these large holes contact AMS to arrange for a Non-Freezing Evaporator Drain Pan Kit (Refer to Kit Drawing 21351).
  • Page 44 AMS SENSIT 3 GLASS FRONT VRM L0086, Rev. G Outside of cabinet, remove the two screws 7. After testing, remount the temperature sensor on the two attaching back grommet plate to cabinet. spring clips, and carefully re-wrap the sensor wire in the Slide grommet plate down and away from slot in molded-on grommet on power cord.

  • Page 45: Figure 9.1 Typical Wiring Diagram

    AMS SENSIT 3 GLASS FRONT VENDOR L0086, Rev. G 9.0 WIRING DIAGRAM Figure 9.1 Typical Wiring Diagram, Sheet 1 of 2...
  • Page 46 AMS SENSIT 3 GLASS FRONT VRM L0086, Rev. G Figure 9.1 Typical Wiring Diagram, Sheet 2 of 2...
  • Page 47 AMS SENSIT 3 GLASS FRONT VENDOR L0086, Rev. G 10.0 SUPPORTED DEX FIELDS NOTE: Certain fields may not be reported if the value is zero. BA101 Bill Validator Serial Number CA1001 Value of cash filled since last reset BA102 Bill Validator Model Number...
  • Page 48 AMS SENSIT 3 GLASS FRONT VRM L0086, Rev. G EA307 Last terminal/interrogator identification EA401 Date of first DEX configuration EA402 PA206 Value of discounts given since Time of first DEX configuration initialization EA403 Installation terminal/interrogator PA207 Number of discounted paid vends since...
  • Page 49 AMS SENSIT 3 GLASS FRONT VENDOR L0086, Rev. G 11.0 OPTIONAL EQUIPMENT Part No. 21565 – Kit, 1.5” Helix Tray, Reduced Depth (39”) A four-selection helix tray that mounts below the bottom tray. Part No. 20449 - Kit, Candy Pusher The candy pusher is an adjustable bar that mounts to any tray divider to keep tall candies from falling sideways.
  • Page 50 AMS SENSIT 3 GLASS FRONT VRM L0086, Rev. G 11-2...
  • Page 51 AMS, are to be returned, properly packaged, freight prepaid, to AMS or to the authorized dealer or distributor from whom the equipment was purchased for verification of the defect. Prior to returning any parts for replacement the customer is to contact the AMS Service Department at (304) 725- 6921 for return authorization.
  • Page 52 AMS SENSIT 3 GLASS FRONT VRM L0086, Rev. G 12-2...

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