Eyemax TVST PVT3-04N5 User Manual page 86

Trouble Shooting
Symptom
● Can't turn on power.
● There is no image on monitor
● Only INFO OSD is on
monitor and no image
● There is Video Loss
message.
● Can't search with Client
Program.
●Motion Detection doesn't work
well
● There are differences
between Live screen and actual
condition during remote
monitoring
● Live doesn't work well in
remote monitoring
Checkpoint
● Is NVR connected to power
supply cable?
● Are NVR and monitor turned
on?
● Are cables of NVR
connected?.
● Is camera turned on?
● Are cables of NVR and
monitor connected?
● Is connection between NVR
and camera normal?
● Isn't another user using same
IP?
● Isn't it too bright or too dark?
● Isn't camera installed too far
away?
● Is it set to True Color?
● Are PC specifications and
VGA Card specifications are
appropriate?
86
Trouble Shooting
Countermeasure
● Connect power cable
● Turn on power.
● Connect NVR cable.
● Turn on camera.
● Connect cables of NVR and
monitor.
● Check whether NVR and
camera are connected properly
● Use it after another use
finishes using it. If another user
is searching NVR remotely with
same IP, you can not search.
● Increase Motion Detection
sensitivity.
● Install camera closer.
● Since it buffers Live images,
there might be changes with
actual condition. (1~2 sec)
● Upgrade the VGA card to the
latest driver.