3Com 3C971-F ATMLINK User Manual page 83

LIMITED WARRANTY
HARDWARE: 3Com warrants its hardware products to be free from defects in
workmanship and materials, under normal use and service, for the following lengths
of time from the date of purchase from 3Com or its Authorized Reseller:
Internetworking products
Network adapters
Ethernet stackable hubs and unmanaged Ethernet fixed
port repeaters
*Power supply and fans in these stackable hubs and
unmanaged repeaters
Other hardware products
Spare parts and spares kits
If a product does not operate as warranted during the applicable warranty period,
3Com shall, at its option and expense, repair the defective product or part, deliver to
Customer an equivalent product or part to replace the defective item, or refund to
Customer the purchase price paid for the defective product. All products that are
replaced will become the property of 3Com. Replacement products may be new or
reconditioned. Any replaced or repaired product or part has a ninety (90) day
warranty or the remainder of the initial warranty period, whichever is longer.
3Com shall not be responsible for any software, firmware, information, or memory
data of Customer contained in, stored on, or integrated with any products returned to
3Com pursuant to any warranty.
SOFTWARE: 3Com warrants that the software programs licensed from it will
perform in substantial conformance to the program specifications therefor for a
period of ninety (90) days from the date of purchase from 3Com or its Authorized
Reseller. 3Com warrants the magnetic media containing software against failure
during the warranty period. No updates are provided. 3Com's sole obligation
hereunder shall be (at 3Com's discretion) to refund the purchase price paid by
Customer for any defective software products, or to replace any defective media with
software which substantially conforms to 3Com's applicable published specifications.
Customer assumes responsibility for the selection of the appropriate applications
program and associated reference materials. 3Com makes no warranty that its
software products will work in combination with any hardware or applications
software products provided by third parties, that the operation of the software
products will be uninterrupted or error free, or that all defects in the software
products will be corrected. For any third party products listed in the 3Com software
product documentation or specifications as being compatible, 3Com will make
reasonable efforts to provide compatibility, except where the non-compatibility is
caused by a "bug" or defect in the third party's product.
STANDARD WARRANTY SERVICE: Standard warranty service for hardware
products may be obtained by delivering the defective product, accompanied by a
copy of the dated proof of purchase, to 3Com's Corporate Service Center or to an
Authorized 3Com Service Center during the applicable warranty period. Standard
warranty service for software products may be obtained by telephoning 3Com's
Corporate Service Center or an Authorized 3Com Service Center, within the
warranty period. Products returned to 3Com's Corporate Service Center must be
pre-authorized by 3Com with a Return Material Authorization (RMA) number marked
on the outside of the package, and sent prepaid, insured, and packaged
appropriately for safe shipment. The repaired or replaced item will be shipped to
Customer, at 3Com's expense, not later than thirty (30) days after receipt by 3Com.
One year
Lifetime
Lifetime*
(One year if not registered)
One year
One year
90 days