Troubleshooting
Battery pack and power
The battery pack cannot be inserted.
Insert the battery pack correctly to push the battery eject lever.
•
Cannot turn on the camera.
After installing the battery pack into the camera, it may take a little while to get the camera
•
powered.
Install the battery pack correctly.
•
The battery pack is discharged. Insert charged battery pack.
•
The battery pack is dead (page 120). Replace it with a new one.
•
Use a recommended battery pack.
•
The power turns off suddenly.
If you do not operate the camera for about three minutes while the power is on, the camera
•
turns off automatically to prevent wearing down the battery pack. Turn on the camera again.
The battery pack is dead (page 120). Replace it with a new one.
•
The battery remaining indicator is incorrect.
This phenomenon occurs when you use the camera in an extremely hot or cold location.
•
The displayed battery remaining differs from the current one. Fully discharge and then charge
•
the battery pack to correct the display.
The battery pack is discharged. Insert a charged battery pack.
•
The battery pack is dead (page 120). Replace it with a new one.
•
Cannot charge the battery pack.
You cannot charge the battery pack using the AC Adapter (not supplied).
•
Shooting still images/movies
The screen does not turn on even when the power is turned on.
Turn on the screen (page 20).
•
Your camera cannot record images.
Check the free capacity of the internal memory or "Memory Stick Duo". If it is full, do one of
•
the following:
Delete unnecessary images (page 34).
–
Change the "Memory Stick Duo".
–
You are using the "Memory Stick Duo" with a write-protect switch, and the switch is set to
•
the LOCK position. Set the switch to the recording position (page 118).
You cannot record images while charging the flash.
•
104