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User Guide SUMMARY This guide provides technical specifications and information about monitor features, setting up the monitor, and using the monitor.
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United States and other countries. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
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About this guide This guide provides technical specifications and information about monitor features, setting up the monitor, and using the software. Depending on the model, your monitor may not have all the features included in this guide. WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death. CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
Installing a security cable ......................... 15 Turning on the monitor ........................15 HP watermark and image retention policy ..................16 Docking an HP notebook or desktop computer ....................16 2 Using the monitor ............................18 Downloading software and utilities ........................18 The Information file .............................
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International Association of Accessibility Professionals (IAAP) ............34 Finding the best assistive technology ....................34 Assessing your needs ..................... 34 Accessibility for HP products ..................34 Standards and legislation ............................ 35 Standards ............................35 Mandate 376 – EN 301 549 .................... 35 Web Content Accessibility Guidelines (WCAG) ..............
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Contacting support .............................. 37...
Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information An AC adapter and power cord might be included with the monitor. If you use another cord, use only a power source and connection appropriate for this monitor.
Resource Contents Setup Instructions Overview of monitor setup and features HP support For HP support or to resolve a hardware or software problem, go to http://www.hp.com/support, and follow the instructions to find your product. – or – Type support in the taskbar search box, and then select HP Support Assistant.
● Removable stand for flexible monitor head mounting solutions ● HP Quick Release 2 device to quickly attach the monitor head to the stand with a simple click, and then remove it with the convenient sliding tab release ● VESA® mounting bracket for attaching the monitor head to a wall-mount device or swing arm ●...
Table 1-2 Front components and their descriptions Component Description Brightness adjustment buttons Left Button: Brightness Quick Full (default) Sets the brightness to the maximum available on the display. Right Button: Brightness Quick Restore (default) Restores the previous brightness setting. NOTE: The functions of these buttons can be changed using the customization features in the OSD.
Locating the serial number and product number The serial number and product number are located on a label on the rear of the monitor. You might need these numbers when contacting HP for support. Getting to know your monitor...
The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the web at http://www.hp.com/ergo. IMPORTANT: To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure on the panel can cause nonuniformity of color or disorientation of the liquid crystals.
Attach the stand to the connector on the back of the monitor. The latch on the stand clicks when the stand is locked in place. Attach the base to the stand (1), and tighten the screw (2). Mounting the monitor head To attach your monitor to a wall using a swing arm or other mounting fixture, follow the steps in this section to safely and securely connect your monitor.
IMPORTANT: To position and stabilize the monitor, HP recommends that two people perform these procedures. Disconnect and remove all cables from the monitor. Position the monitor facedown on a flat surface covered by protective sheet made of foam or a clean, dry cloth.
To attach the monitor head to a swing arm or other mounting device, insert four mounting screws through the holes on the mounting device and into the VESA screw holes on the back of the monitor head. IMPORTANT: If these instructions do not apply to your device, then follow the mounting device manufacturer’s instructions when mounting the monitor to a wall or swing arm.
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● Connect one end of an HDMI cable to the HDMI port on the rear of the monitor and the other end to the HDMI port on the source device. Chapter 1 Getting started...
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Connect one end of a USB Type-C cable to the downward facing USB Type-C port on the rear of the monitor and the other end to the USB Type-C port on the source device. (Use only the HP-approved USB Type-C cable provided with the monitor.) NOTE: The monitor’s USB Type-C port provides network, data, video, and power delivery (up to...
Connect one end of the power cord to the power connector on the monitor and the other end to a grounded AC outlet. WARNING! To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) AC outlet that is easily accessible at all times.
The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the web at http://www.hp.com/ergo. Tilt the monitor head forward or backward to set it to a comfortable eye level.
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Adjust the monitor’s height to a comfortable position for your individual workstation. The monitor’s top bezel edge should not exceed a height that is parallel to your eye height. A monitor that is positioned low and reclined might be more comfortable for users with corrective lenses. Reposition your monitor as you adjust your working posture throughout the work day.
Installing a security cable As a security measure, you can secure the monitor to a fixed object with an optional security cable available from HP. Use the key provided to attach and remove the lock. Turning on the monitor This section provides important information about preventing damage to your monitor, startup indicators, and troubleshooting information.
Image retention is a condition that might occur on all LCD screens. Burn-in damage on the monitor is not covered under the HP warranty.
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To dock the computer, connect one end of a USB Type-C cable to the USB Type-C port on the rear of the monitor and the other end to the USB Type-C port on the computer. This USB Type-C cable provides single- cable connectivity for high-speed data, audio and video, and power delivery. Docking an HP notebook or desktop computer...
Select Software and Drivers. Select your product type. Enter your HP monitor model in the search field and follow the on-screen instructions. The Information file The INF file defines monitor resources used by Windows® operating systems to ensure monitor compatibility with the computer’s graphics adapter.
Exits the OSD menu screen. Customizing the monitor You can use the OSD menu options and HP Display Center to adjust your HP monitor to suit your needs. Use the OSD menu to customize the viewing features of your monitor, check monitor performance, select video inputs, and set input configuration options.
The monitor includes both standard and user-definable color space settings to support a variety of customer uses. Color spaces are precalibrated at the factory. You can modify or recalibrate them in HP Display Center. Up to seven color presets can be stored in the display. Calibration includes control of the monitor's color gamut, RGB primaries, gamma, and luminance.
You must install the instrument drivers on your computer to ensure correct operation. You can also create or modify presets without the use of a measurement instrument by using HP DreamColor technology. These calibrations will be as accurate as the factory calibrations, which were made using a high- end spectrophotometer.
When in sleep mode, to comply with international power standards, the monitor default setting is Power Saver mode. If your monitor supports Performance mode, then to keep the USB ports enabled when the monitor is in Auto- Sleep Mode, change the Power Mode setting from Power Saver to Performance. To change the power mode setting: Press the center of the OSD control to open the OSD menu.
Using low blue light mode Decreasing the blue light emitted by the monitor reduces the blue light exposure to your eyes. This monitor uses a low blue light panel in default setting mode. In the default setting mode, this monitor's low blue light panel is certified by TÜV to reduce blue light output and create a more relaxing and less stimulating image while you read content on the screen.
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Add a second monitor by connecting a DisplayPort cable between the DisplayPort OUT port on the primary monitor and the DisplayPort IN port on a secondary monitor. NOTE: All but the last daisy-chained monitor need to have DisplayPort IN and OUT video ports. The last monitor in the chain needs only a DisplayPort IN video port.
Support and troubleshooting If your monitor is not working as expected, you might be able to resolve the issue by following the instructions in this section. Solving common issues The following table lists possible issues, the possible cause of each issue, and the recommended solutions. Table 3-1 Common issues and solutions Issues...
Table 3-1 Common issues and solutions (continued) Issues Possible cause Solution Image on monitor displays The Video Level setting in the OSD In the OSD menu, select Image, and then select Video Level. blacks and whites in low menu is not set appropriately for your Change the setting to Full Range (0-1023).
Turn the monitor off when it is not in use, and use a screen saver program. Doing this can substantially increase the life expectancy of the monitor. NOTE: A burned-in image on the monitor is not covered under the HP warranty. ● Never block the slots and openings of the cabinet or push objects into them. These openings provide ventilation.
A disinfectant that is within HP’s cleaning guidelines is an alcohol solution consisting of 70% isopropyl alcohol and 30% water. This solution is also known as rubbing alcohol and is sold in most stores.
This section contains technical specifications for the physical aspects of your monitor, such as the weight and viewing dimensions, as well as required environmental operating conditions and power source ranges. All specifications represent the typical specifications provided by HP component manufacturers; actual performance can vary either higher or lower.
Table A-2 Technical specifications Specification Measurement Display, wide-screen 68.6 cm 27 in Type Viewable image size 68.6 cm diagonal 27 in diagonal Maximum weight (unpacked) 7.8 kg 17.2 lbs Dimensions (include base) Height (highest position) 52.9 cm 20.8 in Height (lowest position) 37.9 cm 14.92 in Depth...
HP and accessibility Because HP works to weave diversity, inclusion, and work/life into the fabric of the company, it is reflected in everything HP does. HP strives to create an inclusive environment focused on connecting people to the power of technology throughout the world.
As a founding member, HP joined to participate with other organizations to advance the field of accessibility. This commitment supports HP’s accessibility goal of designing, producing, and marketing products and services that people with disabilities can effectively use.
● Microsoft Accessibility information (Windows 7, Windows 8, Windows 10, Microsoft Office) ● Google Products accessibility information (Android, Chrome, Google Apps) Standards and legislation Countries worldwide are enacting regulations to improve access to products and services for persons with disabilities. These regulations are historically applicable to telecommunications products and services, PCs and printers with certain communications and video playback features, their associated user documentation, and their customer support.
NOTE: This is not an exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you encounter on the internet. Listing on this page does not imply endorsement by HP.
These HP-specific links provide information that relates to disabilities and age-related limitations. HP comfort and safety guide HP public sector sales Contacting support HP offers technical support and assistance with accessibility options for customers with disabilities. NOTE: Support is in English only. ●...