What If There Are Problems; Resetting The Scale To Factory Settings; Messages And Errors; Bluetooth ® Connection Problems - Beurer Signature BF 405 Instructions For Use Manual

7. WHAT IF THERE ARE PROBLEMS?

7.1 Resetting the scale to factory settings

To reset the scale to its factory settings, switch on the scale and press and hold the UNIT button
rear of the device for 5 seconds until "CLr" is displayed.

7.2 Messages and errors

Display Cause / Remedy
Discrep-
Incorrect zero point. Briefly press on the scale until the current weight is displayed, then remove
ancy in
your foot so that "0.0" flashes.
weight
Bluetooth
PAir messages in the status bar/notification bar), and confirm the 6-digit pairing code using the SET
button
3
"USE Connect the scale using the app. Do not connect it via the Bluetooth
APP" phone. Only connect it via the app.
The scale was unable to assign the measurement to a scale user. If the automatic scale user de-
U: - tection function is not working, briefly press the scale with your foot, press the
your scale user is displayed, and wait 3 seconds. Weigh yourself again.
The body fat percentage is outside the measurable range (less than 3% or greater than 65%).
BF-Err
Check the user data or change the activity level.
Diagnostic measurement cannot be taken (e.g. measurement attempted while wearing shoes).
BF-- Repeat the measurement barefoot. Otherwise, only weight values will be displayed and trans-
ferred.
The maximum weight capacity of 200 kg has been exceeded. Loads must not exceed 200 kg.
Err
The batteries are flat. Change the batteries.
Lo
7.3 Bluetooth
®
Problem Cause / Remedy
No Bluetooth Device is outside the Bluetooth
®
connection The minimum range in the open is approx. 10 m. Walls and ceilings reduce the range.
Other radio waves may interfere with the transmission. Therefore, do not position the
Symbol
15
scale near devices such as microwaves or induction hobs. Ideally, switch off other Blue-
is not dis-
tooth
played
No Bluetooth
1. Switch on the scale to establish the connection faster.
2. Switch Bluetooth
3. Completely close the app (including in the background). Switch your smartphone off
4. Briefly remove the batteries from the scale and reinsert them. Launch the app.
5. When connecting the scale, check the status bar on the smartphone to start pairing/
Measurements are
No measurement for the scale user or no Bluetooth
not sent
The user memory (e.g. U: 1) which appears on the scale display must be assigned to
the scale in your app settings. Only these measurements can be transferred. Therefore,
Symbol is not
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check your user on the scale when taking a measurement and in your app settings.
displayed
needs to be paired: start/allow pairing/bonding on your smartphone (note any
®
on the device and confirm on the smartphone.
connection problems
devices that are within range.
®
connection to the app.
®
®
being connected via the Bluetooth
remove it from the device list in the Bluetooth
HealthManager Pro" app.
and on again.
bonding.
range.
®
on your smartphone off and on again. Ensure that the scale is not
settings of the operating system. If necessary,
®
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settings on your smart-
®
settings and then use the "beurer
®
connection.
®
on the
7
button until
4