Troubleshooting - Toto WASHLET TCF6632G NW1 Series Instruction Manual

Troubleshooting

First, try the actions described on pages 32 to 35.
If the problem persists, consult the installer, seller or the
contact listed on the back cover of this manual.
Please check fi rst
■ Is the breaker on the
distribution board turned
Is the
on?
POWER LED lit?
➞Check whether there is a power outage
or the breaker has turned "OFF".
■ While the LED is lit, energy saver
so the toilet seat temperature may be reduced or the warm
Is the ENERGY
water heater and toilet seat heater may be turned off.
SAVER LED lit?
32
CAUTION
If a water leak occurs, close the
shutoff valve.
Shutoff
valve
[For shutoff valve
(Concealed power connection type)]
Lit
is in operation,
(Page 20)
Rear and Rear soft, front cleansing, wand
Trouble
● When the temperature is low, it takes time for the wand to come out after the
control panel button is pressed because the water must be warmed up fi rst.
● Did you sit on the toilet continuously for 2 hours or longer?
(If so, operation is stopped for safety purposes.)
The wand
➞Stand up from the seat and then use again.
(or cleansing water)
● The seat switch will not turn on unless you sit on the seat properly.
does not come out ➞Sit back on the toilet seat.
● Are you using a toilet seat cover, a toilet lid cover or
a seat for infants?
➞Remove any covers. When using a seat for infants
or a soft highchair, remove after each use.
● Has a water failure occurred?
➞Press the "STOP" button and wait until water service is restored.
The wand extends
● Is the shutoff valve closed?
➞Fully open the shutoff valve.
but the cleansing
water does not come
● Is the wand or fi lter clogged with foreign matter?
➞Clean the spray nozzle, water filter drain valve and water drain plug.
out /The cleansing
water pressure is
● Is the water pressure set to a low level?
weak
● Is the water drain plug loosened?
➞Tighten the water drain plug securely.
● Is the water temperature set to "OFF" or a low level?
● When the temperature of the water supply or the bathroom is low, the water
The cleansing water
temperature may be low when first sprayed.
● Is energy saver in operation?
is cold
➞Wait 10 minutes after having sat on the toilet seat.
You can turn it "OFF" if the energy saver feature is "ON".
● Rear, rear soft and front cleansing stop automatically after 5 minutes of
continuous use.
Then the POWER LED (Green) and the ENERGY SAVER LED (Green) on the
display of the main unit fl ash about 60 seconds while hot water is prepared.
Stops in the middle
➞Wait until the LEDs on the display of the main unit light up solidly and then
of use
press the button again.
● Does the seat switch have diffi culty detecting?
➞ Sit back on the toilet seat. If you get up slightly from the seat, or sit forward on
the seat, the seating switch may temporarily stop detecting your presence.
Water comes out
● Water comes out from the area around the wand for several seconds after
unexpectedly
you sit on and stand up from the toilet seat.
from the wand
Ref.
Please check
Page
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11
Covers
11
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14
26
27
15
31
18
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20
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11
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33