Troubleshooting - Philips SpeedPro FC6724/01 Service Manual

Troubleshooting

Problem
1. The appliance does not
work when I push the
button.
2. The appliance has a lower
suction power than usual.
3. Dust escapes from the
appliance.
4. The appliance does not
move smoothly across
the floor when cleaning a
carpet.
5. The brush does not turn
anymore.
Possible cause
a. When the battery is empty,
the bottom segment of the
display flashes red.
b. You have to push the slider
forward to switch on the
appliance.
a. The filter and the cyclone
are dirty.
b. You have not attached the
dust container lid properly
to the dust container. You
have not attached the dust
container to the appliance
properly. In both cases, there
will be a loss of suction
power.
c. An object may be stuck
inside the tube.
a. The filter is dirty.
b. The filter is not present in the
appliance.
c. Something blocks the
cyclone.
d. If dust falls out of the dust
container, the dust container
lid is probably not attached
properly to the dust
container.
a. You selected a too high
suction power.
a. The brush encounters too
much resistance.
b. The brush may stop turning
when it encounters too
much resistance from high-
pile carpet.
c. You have not installed the
roller brush in the nozzle
properly after cleaning.
Solution
• To charge the battery, connect the
appliance to the charging base or attach
the handheld vacuum cleaner directly to
the magnet on the charging base.
• Push the slider forward to setting 1 to
switch on. Increase the suction power
further by pushing the slider to setting 2 to
clean dirty surfaces.
• Clean the filter and the cyclone. Make sure
that you wash the sponge filter at least
once a month if you use the appliance
regularly.
• Make sure that you attach the dust
container lid to the dust container and the
dust container to the appliance properly.
• Remove the tube and check for blockages.
• Clean the filter.
• Make sure that the filter is in the appliance
and assembled correctly.
• Check the cyclone for objects stuck in it and
remove any object that blocks the cyclone.
• Empty the dust container and attach the
dust container lid correctly.
• Reduce the suction power by choosing
setting 1.
• Clean the brush with a pair of scissors or by
hand.
• Switch off the appliance and then switch it
back on again.
• Follow the instructions in the cleaning
chapter of the user manual to slide the
roller brush into the nozzle properly and
secure it inside the nozzle by snapping
home the locking lever.
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