Statement Of Limited Product Warranty - Thermador PRO HARMONY PRD364WDGU Use And Care Manual

Statement of Limited Product Warranty

What this Warranty Covers & Who it
Applies to
The limited warranty provided by BSH Home Appliances
Corporation (BSH) in this Statement of Limited Product
Warranty applies only to the THERMADOR
sold to you, the first using purchaser, provided that the
Product was purchased:
• For your normal, household (non-commercial) use, and
has in fact at all times only been used for normal
household purposes.
• New at retail (not a display, "as is", or previously
returned model), and not for resale, or commercial use.
• Within the United States or Canada, and has at all
times remained within the country of original purchase.
The warranties stated herein apply only to the first
purchaser of the Product and are not transferable.
Please make sure to return your registration card; while not
necessary to effectuate warranty coverage, it is the best
way for BSH to notify you in the unlikely event of a safety
notice or product recall.
How Long the Warranty Lasts
Product built preceding January 1, 2012 with a number
of FD911299999 or lower: BSH warrants that the Product
is free from defects in materials and workmanship for a
period of three hundred and sixty-five (365) days from the
date of purchase. The foregoing timeline begins to run
upon the date of purchase, and shall not be stalled, tolled,
extended, or suspended, for any reason whatsoever.
Product built subsequent to January 1, 2012 with a
number of FD920100000 or higher: BSH warrants that
the Product is free from defects in materials and
workmanship for a period of seven hundred and thirty (730)
days from the date of purchase. The foregoing timeline
begins to run upon the date of purchase, and shall not be
stalled, tolled, extended, or suspended, for any reason
whatsoever.
This Product is also warranted to be free from cosmetic
defects in material and workmanship (such as scratches of
stainless steel, paint/porcelain blemishes, chips, dents, or
other damage) to the finish of the Product, for a period of
sixty (60) days from the date of purchase or closing date for
new construction. This cosmetic warranty excludes slight
color variations due to inherent differences in painted and
porcelain parts, as well as differences caused by kitchen
lighting, product location, or other similar factors. This
Statement of Limited Product Warranty
cosmetic warranty specifically excludes any display, floor,
"As Is", or "B" stock appliances.
Repair/Replace as Your Exclusive
Remedy
®
appliance
During this warranty period, BSH or one of its authorized
service providers will repair your Product without charge to
you (subject to certain limitations stated herein) if your
Product proves to have been manufactured with a defect in
materials or workmanship. If reasonable attempts to repair
the Product have been made without success, then BSH
will replace your Product (upgraded models may be
available to you, in the sole discretion of BSH, for an
additional charge). All removed parts and components shall
become the property of BSH at its sole option. All replaced
and/or repaired parts shall assume the identity of the
original part for purposes of this warranty and this warranty
shall not be extended with respect to such parts. BSH's
sole liability and responsibility hereunder is to repair
manufacturer-defective Product only, using a BSH-
authorized service provider during normal business hours.
For safety and property damage concerns, BSH highly
recommends that you do not attempt to repair the Product
yourself, or use an un-authorized servicer; BSH will have
no responsibility or liability for repairs or work performed by
a non-authorized servicer. If you choose to have someone
other than an authorized service provider work on your
Product, THIS WARRANTY WILL AUTOMATICALLY
BECOME NULL AND VOID. Authorized service providers
are those persons or companies that have been specially
trained on BSH products, and who possess, in BSH's
opinion, a superior reputation for customer service and
technical ability (note that they are independent entities
and are not agents, partners, affiliates or representatives of
BSH). Notwithstanding the foregoing, BSH will not incur
any liability, or have responsibility, for the Product if it is
located in a remote area (more than 100 miles from an
authorized service provider) or is reasonably inaccessible,
hazardous, threatening, or treacherous locale,
surroundings, or environment; in any such event, if you
request, BSH would still pay for labor and parts and ship
the parts to the nearest authorized service provider, but you
would still be fully liable and responsible for any travel time
or other special charges by the service company, assuming
they agree to make the service call.
Out of Warranty Product
BSH is under no obligation, at law or otherwise, to provide
you with any concessions, including repairs, pro-rates, or
Product replacement, once this warranty has expired.
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