Samsung ProCpress M408 Series User Manual page 320

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Understanding display messages
Message
• Paper Jam in tray 2.
Paper has jammed in
Please open the door
the optional tray.
and remove paper,
then close the door.
• Paper Jam in tray 3.
Please open the door
and remove paper,
then close the door.
• Paper Jam in tray 4.
Please open the door
and remove paper,
then close the door.
Paper Jam in MP tray.
Paper has jammed in
Please remove the
the multi-purpose
paper
tray.
Meaning
Suggested solutions
Clear the jam (see "In
optional trays" on page 298).
Clear the jam (see "In the
multi-purpose tray" on page
301).
9
Toner-related messages
Message
Meaning
• Toner
A toner cartridge is not
cartridge is
installed.
not installed.
A toner cartridge is not
Install it
being detected
• Install black
toner
cartridge
Not removed
protective film from
toner.
• Toner
The indicated toner
cartridge is
cartridge is not
not
suitable for your
compatible.
machine.
Check the user
guide
• Black toner
cartridge is
not
compatible.
Check the user
guide
Toner Cartridge
There is a problem in
Failure [error
the toner cartridge.
number]. Call for
service
Suggested solutions
Reinstall the toner cartridge.
Reinstall the toner cartridge two or
three times to confirm it is seated
properly. If the problem persists,
please call for service.
Remove the protective film from
the toner cartridge. Refer to Quick
Installation Guide provided with
your machine.
Install the corresponding toner
cartridge with a Samsung-genuine
cartridge (see "Replacing the toner
cartridge" on page 279).
Unplug the power cord and plug it
back in. If the problem persists, call
for service.
316
15. Troubleshooting

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