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Troubleshooting guide
Before requesting service, make the following checks. If you are in doubt about any of the check points, or if the solutions indicated in the chart
do not solve the problem, refer to "Customer Services Directory" on page 11 if you reside in the U.S.A, or refer to "Product information" on page
9 if you reside in Canada.
No play.
MP3 cannot be read.
Sound is unfixed, reversed or
comes from one speaker only.
No sound or there is a lot of noise.
Humming heard during play.
A beat sound or noise is heard
while receiving a radio broadcast.
A low hum or noise is heard
during AM broadcasts.
The picture on the television near
the set disappears or stripes
appear on the screen.
Remote control doesn't work.
Display
--:--
PGM FULL
NO PLAY
ERROR
F76
iPod
iPod does not turn on.
No sound is coming from the
speakers.
Music is distorted or the sound
level is too low.
Cannot control the iPod from the
CD Stereo System.
iPod does not charge.
Unable to use PC Sync.
Maintenance
■ If the surfaces are dirty
To clean this unit, wipe with a soft, dry cloth.
•
Never use alcohol, paint thinner or benzine to clean this unit.
•
Before using chemically treated cloth, read the instructions that came
with the cloth carefully.
10
•
The disc isn't correctly set.
•
The disc is scratched or dirty. (Tracks skipped.)
•
There is moisture on the lens. Wait for about an hour and then try again.
•
You may not be able to play MP3 if you have copied a multi-session disc that has no data between sessions.
•
When creating a multi session disc, it is necessary to close the session.
•
The amount of data on the disc is too small. Set the amount of data to greater than approximately 5 MB.
•
Check the speaker connections. (➡ page 4)
•
Noise may occur when playing MP3 if recording quality is poor.
•
Keep this unit away from mobile telephones if the interference is apparent.
•
Turn the volume up.
•
Switch the unit off, determine and correct the cause, then switch the unit on. Causes include shorting of the
positive and negative speaker wires, straining of the speakers through excessive volume or power, and using
the unit in a hot environment.
•
An AC power supply cord or fluorescent light is near the cords. Keep other appliances and cords away from
this unit's cables.
•
Switch the TV or other audio player off or separate it from the unit.
•
Switch off the portable audio player connected to "MUSIC PORT".
•
Keep the antenna away from other cables and cords.
•
Keep the AM antenna away from the unit.
•
The location and orientation of the antenna are incorrect.
•
The television antenna wire is too close to the unit. Separate the antenna wire of the television from the unit.
•
Check that the batteries are inserted correctly. (➡ page 3)
•
Replace the batteries if they are worn.
•
You plugged the AC power supply cord in for the first time and there was a power failure recently. Set the
time. (➡ page 8)
•
The number of programmed tracks is limited to 24. No further tracks can be programmed.
•
A CD-ROM disc that is not CD-DA or MP3 format is inserted. It cannot be played.
•
Incorrect operation performed. Read the instructions and try again.
•
There is a power supply problem. Consult the dealer.
•
Verify that the iPod battery is not depleted before connecting it to the unit.
•
Before inserting your iPod into the dock, turn off both the unit and iPod. Power on the unit and select the
appropriate source.
•
Make sure PC is not connected to the main unit and activate PC Sync.
•
The iPod is not correctly inserted into the dock. Turn off the iPod, remove it from the dock connector. Reinsert
it and turn it on again.
•
Make sure that iPod is actually playing something.
•
Adjust the volume.
•
Make sure the equalizer function of your iPod is turned off.
•
Make sure the iPod is inserted properly into the dock.
•
Check the iPod connection and make sure that iPod is selected as the source of music. (➡ page 7)
•
Check all connections. (➡ page 4)
•
Turn the unit on.
•
Check PC and iPod connections. (➡ page 7)
■ Care of the CD lens
•
Clean the lens regularly to prevent malfunctions. Use a blower to remove
dust and a cotton swab if it is extremely dirty.
Recommended product: Lens cleaner kit (part no. SZZP1038C).
•
Do not use the lens cleaner of the CD type.
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