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Troubleshooting
guide
Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the remedies indicated in the
chart do not solve the problem:
In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211.7262, or e-mail consumerproducts@panasonic.com,
or web site
(http.J/www.panasenic.€om_
In Canada, contact Panasonic Canada Inc. Customer Care Centre at _._24-5505,
web site (www.panasonic.ca),
or an authorized
Servicentre closest to you.
Reference pages are shown as black circled numbers O.
Common Problems
No sound.
Sound stops.
Sound is unfixed, reversed
or comes from one speaker
only.
Humming beard dudng play.
"ERROR" is displayed.
=-- -:-
-"
appears on the
display at standby mode.
"F61" is displeyed.
Turn the volume up.
Switch off the unit, determine and correctthe cause, then switch the unit on. Causes include shorting of
the positive and negative speaker wires, straJnlng of the speakers through excessive volume or power,
and using the unit in a hot environment.
Check the speaker connections. O
An AC power supplycord or fluorescent light is near the cables. Keep other appliances and cords away
from this unit's cables.
Incorrect operation performed. Read the instructionsand try again.
You plugged the AC power supply cord in for the first time or there was a power failure recently. Set the
time. •
Check and correct the speaker cords connection. O
If this does not fix the problem, there is a power supply problem. Consult the dealer.
_b
IZ:
Listening
to the radio
Noise is heard.
J Use an outdoorantenna. O
I The stereo isdicator flickers
I
or doesn't Iighti
I Sound is distorted.
A best sound is heard.
A low hum is heard during
Turn the TV off or separate it from the unit.
AM broadcasts.
Separate the antenna from other cables and cards.
When there is a television
set nearby
The picture on the TV
The location and orientation of the antenna are incorrect. If you are using an indoor antenna, change to
disappears or stripes
an outdoorantenna.
appear on the screen.
The TV antenna wire is too close to the unit. Separate the antenna wire of the TV set from the unit.
Usin_g the cassette
deck
I Poor quagty sound.
I Clean the heads. I_J_l}_
Recording is not possible.
If the erasure prevention tabs have been removed, cover the holes with adhesive tape. (_
Playing
discs
The display
is wrong
or play
won't
start,
The total number
of tracks
displayed
differs
each time
the same disc is inserted.
Unusual
sound is heard.
CD-RW
cannot
be read.
"VBR-"
is displayed
instead
of the remaining
play time.
"TAKE OUT/DISC" appears
on the display.
The changer
cannot
change
to the selected
disc or play
won't
start.
The disc may be upside down.
Wipe the disc.
Replace the disc if it is scratched, warped, or non-standard.
Condensation may have formed inside the unit due to a sudden change in temperature. Wait about an
hour for it to clear and try again.
The disc may be scratched, or its data may be defective. Replace the disc.
The disc was incompletelyformatted. Use the recordingequipmentto fullyformat the disc before
recording.
The unit cannot display the remainingplay timefor vabeble hit rate (VBR) tracks.
There is a problem
with the disc mechanism.
(A power failure may have occurred.)
The tray will open automatically.
Remove the disc from the tray, and after ensuring
there is no disc in the tray,
close it. The unit will make the disc chan_ging noises for a few moments
and then it should
operate
normally,
Press [PLAy
MODE]
on the remote
control to clear 1 *SONG mode and try again.
Remote control
Remote control doesn't
/ Check the battehes are inserted correctly. O
/
work.
L Replace the batteries if they are worn.
J
RQT6065
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