Appendix
Troubleshooting
Troubleshooting
When you have a vague idea of
・
malfunctioning, you can perform diagnosis
by yourself.
For details, refer to NTT DOCOMO website.
Check if the software update is necessary for
・
the terminal. If necessary, perform the
software update (P.208).
If your problem persists even if you check the
・
troubleshooting concerning your
phenomenon, feel free to ask us. For inquiries,
refer to the last page.
Power supply
■
Phenomenon
Cannot power
Check if the battery is not run out.
on the
P.37
terminal
Screen is
When the screen freezes or the power
frozen, or the
cannot be turned off, press and hold
power cannot
the power key and the volume up key
be turned off
at the same time for approximately 20
seconds and press and hold it for
approximately 5 seconds after the
terminal vibrates once, and then
release your fingers when the
terminal vibrates 3 times
consecutively to force stop.
* Note that some data and settings
may be erased due to force-quit
operation.
Cause and handling
Appendix
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