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Signature Series
Operating Headsets
and Belt Packs
Answering a Call
Responding to a Call
Initiating a Call
3M 2002
Disable the TALK/LOCK feature on all headsets used with the Model
C5000. See the 3M™ Headset Intercom System, Model C1060, Operating
Instructions and the 3M™ Belt Pack Intercom System, Model C860,
Operating Instructions for detailed information about disabling this feature.
To answer an incoming call, do the following:
1. Press and hold either TALK key (T1 or T2) to connect to the first customer in
order.
•
The tone stops.
•
The amber call indicator on the Station Selector paired with the headset (if
used) stops flashing, but remains lit.
2. Release the key to listen to the customer.
•
The enunciator announces the Call Station number.
•
You can then listen to the customer.
To respond to an incoming call, do the following:
1. Press and hold either TALK key (T1 or T2) to talk to the first customer in order.
•
The tone stops.
•
The amber call indicator on the Station Selector paired with the headset
stops flashing, but remains lit.
2. Release the key to listen to the customer. The call indicator remains lit.
3. When you are finished talking and listening to the customer, press the PAGE
key (P). The call is disconnected and the call indicator turns off.
4. To respond to the next caller, repeat steps 1 through 3 to answer each call in
order.
To ignore the next call in order and talk to a customer at a specific Call Station,
quickly press and release P once. The enunciator announces the numbers of
each Call Station awaiting a response. When you hear the number of the
desired Call Station announced:
•
Press T1 or T2 to talk to the customer.
•
Release to listen.
To initiate a call to any Call Station:
1. The system must be in STANDBY mode.
2. Momentarily press and release the PAGE (P) switch.
•
The system enters the Call Station scan mode.
•
The enunciator announces "Select...All Call... One..Two...Three...".
3. When the enunciator announces the number of the Call Station you want to call,
press and release T1 or T2.
•
The enunciator announces "Connect One" (or the number of the Call
Station you selected).
4. Press and hold T1 or T2 to talk to the customer.
Operating Headsets and Belt Packs
Note
9
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