Is the document stack less
than 0.32" (8mm) in
height?
Is the Pad dirty?
Is the Pad worn out?
Contact the manufacturer's authorized
service center.
NO
YES
YES
NO
YES
NO
Reduce the batch size of the
documents.
Clean the Pad assembly.
(See p. 2-4)
Replace the Pad assembly.
(See p. 3-2)
4-15