Lincat PHEH01 Installation, Operating And Servicing Instruction page 9

Phoenix twin zone induction hob
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Error codes
There are numerous 'E' symbol error codes identifying issues within the system which
are primarily of use when reporting a fault to the Service Department at Lincat. Some
errors can be cleared by turning the control off, or completely turning off and
unplugging the appliance before reconnecting.
The 'lightening' symbol reports errors due to the control knob circuit, i.e. if a control
knob is turned anticlockwise and held in excess of 30 seconds in the 'control lock'
position, the system may assume a 'stuck control' and display this symbol.
A situation such as a blocked air filter or vent, failed cooling fan or insufficient air flow
to a confined installation, may cause the generator to overheat, resulting in the 'H'
symbol being displayed. Replacing the air filter, cooling fan or ensuring an adequate
air flow will rectify the issue.
Error code
Er 03 and
continuous sensor activation; TC
continuous
tone or
Flash memory – TC error
Er 20
Button evaluation defective, UI
Er 22
shuts off after 3.5-7.5 sec
Incorrect configuration data or
Er 31
deviation between generator and
NTC value defective on TC; UI
Er 36
Communication error between
Er 47
U 400
Power supply on inlet to high
Excess temperature of the
E / 2
E / A
Error on the power board
Error on power board or supply
E / 6
E / 8
Defective temperature sensor on
E / 9
IS707 ECN 4277
Description
turn off after 10 sec
TC
turns off
TC and induction
Continuous tone
induction element
element
Incorrect fan speed
inductor
Possible cause of error
Water or cookware on the
glass over the touch
control sensors
µC- defective
Short or open circuit in the
area of the button sensor
New configuration of the
induction generator
required
Short or open circuit of
NTC
No or erroneous LIN
communication! (Slave
does not answer to
request of master)
Incorrect connection of the
cooktop
Overload of cooktop or
empty boiled cookware
Component failure
No power supply of the
power element or error on
power board
Error on fan left or right
9
Remedy
Clean the control surface,
remove objects on the
sensors
Replace TC
Replace TC
New configuration (Service
menu)
Replace TC
Connection cable not
correctly plugged in or
defective.
Correct power supply
connection
Let system cool down.
Replace power board
1. check wiring
2. check filter board
3. replace power board
Air exhaust blocked,
e.g. by paper
Replace Defective fan
Replace inductor
Replace power board

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