Troubleshooting - Whirlpool W10096991B User Manual

Troubleshooting

To possibly avoid a service call, first try the suggestions listed here or refer to the "Assistance or Service" page.
If you experience
Clothes are not drying
satisfactorily, drying
times are too long
Dryer will not run
Unusual sounds
No heat
10
Possible Causes
Lint screen clogged with lint.
The No Heat temperature setting/No
Heat Fluff cycle has been selected.
Load too large and heavy to dry
quickly.
Exhaust vent or outside exhaust
hood clogged with lint, restricting air
movement.
Fabric softener sheets blocking
the grille.
Exhaust vent not the correct length.
Exhaust vent diameter not the
correct size.
Dryer located in a room with
temperature below 45ºF (7ºC).
Dryer located in a closet without
adequate opening.
Door not closed completely.
Push to Start knob not pressed
firmly or held long enough.
Household fuse is blown or circuit
breaker has tripped.
Incorrect power supply.
Wrong type of fuse.
Dryer had a period of non-use.
A coin, button, or paper clip caught
between the drum and front or rear
of the dryer.
It is a gas dryer.
All four legs are not installed, dryer
not level front to back and/or side
to side.
Clothing knotted or balled up.
Household fuse is blown or circuit
breaker has tripped.
Supply line valve not open.
Incorrect power supply.
Lint screen should be cleaned before each load.
Select the right setting and cycle for the types of garments
being dried. See "Cycle Guide."
Separate the load to tumble freely.
Run the dryer for 5-10 minutes. Hold your hand under the
outside exhaust hood to check air movement. If you do not feel
air movement, clean exhaust system of lint or replace exhaust
vent with heavy metal or flexible metal vent. Make sure vent is
not crushed or kinked. See "Installation Instructions".
Use only one fabric softener sheet, and use it only once.
Check that the exhaust vent is not too long or has too many
turns. Long venting will increase drying times. Make sure vent
is not crushed or kinked. See "Installation Instructions".
Use 4" (102 mm) diameter vent material.
Proper operation of dryer cycles requires temperatures above
45ºF (7ºC).
Closet doors must have ventilation openings at the top and
bottom of the door. The front of the dryer requires a minimum of
1" (25 mm) of airspace, and, for most installations, the rear of the
dryer requires 5" (127 mm). See "Installation Instructions".
Make sure the dryer door is closed completely.
Press and hold the PUSH TO START knob until you hear the
dryer drum moving.
Electric dryers use 2 household fuses or circuit breakers. The
drum may be turning, but you may not have heat. Replace both
fuses or reset the circuit breaker. If the problem continues, call
an electrician.
Electric dryers require 240-volt power supply.
Check with a qualified electrician.
Use a time-delay fuse.
If the dryer hasn't been used for a while, there may be a
thumping sound during the first few minutes of operation.
Check the front and rear edges of the drum for small objects.
Clean out pockets before laundering.
The gas valve clicking is a normal operating sound.
The dryer may vibrate if not properly installed.
See "Installation Instructions".
When balled up, the load will bounce, causing the dryer
to vibrate. Separate the load items and restart the dryer.
The drum may be turning, but you may not have heat. Electric
dryers use 2 household fuses or circuit breakers. Replace both
fuses or reset the circuit breaker. If the problem continues, call
an electrician.
For gas dryers, verify that the valve is open on the supply line.
Electric dryers require 240-volt power supply.
Check with a qualified electrician.
Solution