Philips HF3670 Manual page 24

English
24
Problem
I cannot connect my
Wake-Up Light to my
home-Wi-Fi network,
what should I do?
Connecting my
connected Sleep &
Wake-Up Light to a Wi-
Fi guest network does
not work.
How do I remove my
personal Wi-Fi settings
and alarms from the
connected Sleep &
Wake-Up Light?
I want to connect my
new mobile phone to
my connected Sleep &
Wake-Up Light. What
do I need to do?
Solution
If you cannot connect your Wake-Up Light to your home Wi-Fi network
and still see the flashing icon for access point mode
following issues:
1. Wrong password. Make sure that you entered the correct Wi-Fi
network password and try again.
2. Is your router suitable for connection with your Wake-up Light? Your
router must have a 2,4 GHz band to communicate with the appliance. For
the first time setup make sure your mobile phone and the appliance are
both connected to the same 2,4 GHz Wi-Fi network, otherwise you will
not be able to connect the appliance and your mobile phone. The
appliance cannot connect to a 5 GHz network. Temporarily switch off the
5 GHz network to connect the appliance to 2,4 GHz network. Afterwards
you can switch on the 5 GHz network again.
3. Check the signal strength of the Wi-Fi. If the signal is weak, the
appliance cannot connect properly. Move the appliance closer to the
router to make sure that a good Wi-Fi signal is available.
If the previous steps do not solve the issue, consider the following:
1. Go back to default settings by pressing the end of a paperclip into the
reset button on the back of the appliance (see 'General description'). This
reset will remove all personal settings.
2. If the previous steps are not the issue, call 1-866-832-4361 for
assistance.
Using your appliance within a guest network is not supported. Please set
up your appliance within a regular Wi-Fi network.
Go back to default settings by pressing the end of a paperclip into the
reset button on the back of the appliance (see 'General description').
If your mobile phone is still connected to the Sleep & Wake-Up Light, first
remove the connection in the app in the 'more' tab by selecting 'Forget
device'.
Please install the app again on your new mobile phone. Indicate in the
app that you already installed the connected Sleep & Wake-Up Light and
follow the instructions in the app.
, it could be one of