Troubleshooting Chart - Fritz! Box 6850 LTE Configuration And Operation

Malfunctions
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Troubleshooting Chart

Overview
If malfunctions occur, for instance, such that you can no longer access
the user interface of the FRITZ!Box, first try to solve the problems us-
ing the following tables.

Troubleshooting Chart

Error Scenario
LEDs not on
Cannot establish
a Wi-Fi connec-
tion
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FRITZ!Box 6850 LTE
Cause Solution
Power supply in-
•
terrupted
•
Computer's Switch on your computer's wire-
wireless adapter less adapter. For details, consult
not ready for op- the manual of your computer.
eration
Wi-Fi network If the "WLAN" LED is off, press the
of the FRITZ!Box "WLAN" button on the FRITZ!Box.
switched off Hold the button down until the
"WLAN" LED begins flashing.
Computer can- Enable the "Name of the Wi-Fi net-
not find the Wi- work visible" function ("Wi-Fi / Wi-
Fi network of the Fi Network") in the FRITZ!Box user
FRITZ!Box. interface.
Incorrect net- Enter the correct network key
work key ("Wi-Fi / Security").
226
Make sure the power supply
unit is connected properly.
Try plugging in a different de-
vice to make sure that the elec-
trical outlet is active.