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Configuring Internet Access via Mobile Network..........55 Configuring Your Telephone Numbers..............56 Configuring Telephones..................57 Configuring a Door Intercom System..............59 Saving Power with the FRITZ!Box................ 60 Mesh with FRITZ!......................62 Expanding a Wi-Fi Network with Mesh............... 63 Enabling Mesh for FRITZ!Repeaters and FRITZ!Powerline......65 Using Telephony in the Mesh................
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Configuring LAN Guest Access................123 Configuring Wake on LAN..................125 Configuring USB Devices..................126 Configuring and Using the Media Server............131 Assigning a FRITZ!Box Name................133 User Interface: Wi-Fi Menu..................134 Switching the Wi-Fi Network On and Off............135 Selecting the Wi-Fi Channel................136 Configuring Wi-Fi Guest Access.................
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Loading Settings....................167 Restarting the FRITZ!Box..................168 Restoring Factory Settings..................169 Performing a FRITZ!OS Update Automatically..........171 Performing a FRITZ!OS Update in the Mesh Overview........174 Performing a FRITZ!OS Update with the Wizard..........176 Performing a FRITZ!OS Update Manually............178 User Interface: Wizards Menu.................180 Using the Wizards....................181 FRITZ!NAS........................183...
FRITZ!Box. • Provide for sufficient air circulation around the FRITZ!Box. • Make sure that the ventilation slits on the FRITZ!Box housing are al- ways unobstructed. • The FRITZ!Box should not be placed on carpets or upholstery.
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The device contains hazardous components and should only be opened by authorized repair technicians. • Do not open the FRITZ!Box housing. • If the FRITZ!Box needs to be repaired, please take it to a specialized vendor. Internet Security Comprehensive information about how to protect your FRITZ!Box and...
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With so many devices transmitting and receiving radio waves, interference can occur when radio waves overlap. • Do not use the FRITZ!Box in places where the use of radio devices is prohibited. • Follow any instructions to switch off radio devices – especially in hospitals, outpatient treatment centers, medical practices and oth- er medical facilities –...
Use the comprehensive customer documentation to connect, configure and operate your FRITZ!Box. The latest information on products, important developments and up- dates is presented on social media. After a FRITZ!OS update, download the latest manual from en.avm.de/ service/manuals. Medium Contents...
Keep the following rules in mind for cleaning your FRITZ!Box: • Remove the FRITZ!Box from the mains before cleaning. • Wipe the FRITZ!Box with a slightly moist, lint-free cloth or an anti- static cloth. • Do not use any strong detergents or solvents for cleaning.
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Functions Internet Router The FRITZ!Box 6850 LTE is an internet router for mobile network con- nections. Using a SIM card the internet connection can be established via a con- nection to the mobile network.
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• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Hub in the Home Network The FRITZ!Box is the hub in the home network. All of the devices con- nected with the FRITZ!Box make up the home network. With the FRITZ! Box you can keep track of all devices.
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FRITZ!DECT 301 • costs. FRITZ!DECT 300 • Comet DECT • Switches up to 10 Switch and control FRITZ!DECT devices. FRITZ!DECT 440 • FRITZ!DECT 400 • FRITZ!DECT 500 LED up to 10 Control white and color lighting. light Smart Home devices...
Device Data on the Type Label Overview Important device data on your FRITZ!Box are presented on the type la- bel on the bottom of the housing. There you find the preset network key for Wi-Fi connections with the FRITZ!Box, the preconfigured FRITZ! Box password for the user interface, the serial number for support queries, and additional data.
Pow- The device has no electrical power. er/Mobile Device has electric power and the LTE con- nection is established. The FRITZ!Box is ready for operation. flashing Device has electric power and the mobile network connection is being established or has been interrupted.
FRITZ!Box via LAN cable) • Computer, tablet or smartphone with support for Wi-Fi (to establish a Wi-Fi connection with the internet connection of the FRITZ!Box) • An up-to-date web browser For comprehensive technical information about your FRITZ!Box, page 237.
Insert the SIM card into the SIM card slot.Insert the SIM card into the SIM card slot. Screw the mobile communications antennas onto the FRITZ!Box. Place or hang up the FRITZ!Box in a suitable location. Connect the FRITZ!Box to the power supply. Connect your computers and network devices to the FRITZ!Box.
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Placement Overview You can place the FRITZ!Box on a horizontal surface or mount it on a wall. Ideal operating conditions are achieved when you mount the FRITZ! Box on a wall.
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DECT base stations, microwave devices or electric devices with large metal housings. • Position the FRITZ!Box so that it is not covered by other objects and there are as few walls or other obstacles as possible between it and the other wireless devices.
In areas located on the edge of mobile network radio coverage, interi- or antennas may not be sufficient for successful radio traffic. You can connect an outside antenna to the FRITZ!Box, which you can mount on the roof or wall.
You can connect computers and other network devices with the FRITZ! Box using a network cable. This is recommended especially for the ini- tial configuration of your FRITZ!Box. The way a computer is connected is the same regardless of the computer's operating system.
FRITZ!Box. A wire- less device that would like to connect with the FRITZ!Box must register with the FRITZ!Box using the network key. This can be done in the fol- lowing ways: •...
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With WPS (Wi-Fi Protected Setup) you can connect a wireless device with the FRITZ!Box quickly and easily without entering the Wi-Fi net- work key of your FRITZ!Box. This key is transmitted to the wireless de- vice automatically. With the wireless device, search for the Wi-Fi network of the FRITZ!Box.
Important connected telephones. Instructions: Registering a Cordless Telephone You can register up to 6 cordless telephones like FRITZ!Fon with the FRITZ!Box. On a cordless telephone: Start registration with a base station. On the FRITZ!Box: Hold the “Fon/DECT” button down until the “Fon/DECT”...
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Instructions: Connecting an IP Telephone IP telephones are special telephones for internet telephony (IP stands for Internet Protocol). Connect the IP telephone to the FRITZ!Box via a network cable or Wi-Fi. In the user interface of your FRITZ!Box: Configure the telephone;...
In the user interface of your FRITZ!Box: Configure the IP tele- phone “FRITZ!App Fon”; page 57. Connection Status of FRITZ!App Fon The icon in the FRITZ!App Fon title bar shows the state of the connec- tion with the FRITZ!Box: Icon Meaning A Wi-Fi connection to the FRITZ!Box is active.
Connecting a Door Intercom System Overview Door intercom systems with an a/b interface and IP door intercoms can be connected to the FRITZ!Box. Then you have the following op- tions: • You can answer the doorbell on your telephones, speak with visi- tors, and open the door, even on a mobile telephone or other tele- phone connection away from home.
Opening the User Interface Overview The FRITZ!Box has a user interface you can open in a web browser on your computer or on mobile devices like a tablet or smartphone. In the user interface you configure the FRITZ!Box, and view information on connections, interfaces, and on the entire home network.
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• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Areas of the User Interface No. Function / Display Menu of the FRITZ!Box user interface Functions and settings for the given menu command Links to FRITZ!NAS and MyFRITZ! areas...
Using the Wizard for Basic Configuration Overview The first time the user interface is opened, the Wizard for Basic Config- uration of the FRITZ!Box is started. This wizard assists you in entering your account information to connect to the internet and use your tele- phones.
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• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Once the wizard is complete, the basic configuration of the FRITZ!Box has been concluded. The FRITZ!Box is ready for the internet and for telephony.
FRITZ!Box; page 155. Automatic Logout when Idle If you have not logged out of the FRITZ!Box user interface, and have not been active in the browser for 20 minutes, you will be logged out auto- matically. Instructions: Manual Logout Click on the menu with the three dots in the header of the FRITZ! Box user interface.
Configuring Internet Access via Mobile Network Overview The internet connection for the mobile telephone network has to be set up once in the FRITZ!Box. The first time you open the FRITZ!Box user interface, you will automatically be prompted to configure the internet connection.
Some telephony providers configure your telephone numbers automat- ically. This configuration starts either right after the FRITZ!Box is con- nected to the internet or after the FRITZ!Box user interface is opened. Instructions: Configuring Your Own Telephone Numbers Open the user interface;...
• Further settings that depend on the kind of device. For IP telephones you can also enable international calls. IP telephones are configured in the FRITZ!Box such that only domestic calls and calls to emergency numbers are possible. Requirements •...
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• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Instructions: Enabling International Calls for an IP Telephone An IP telephone is configured in the FRITZ!Box such that only domes- tic calls and calls to emergency numbers are possible. You can disable this security feature: Open the user interface;...
Overview Once you have connected your door intercom system to the FRITZ! Box, configure the door intercom system in the FRITZ!Box. Specify the telephones or telephone numbers to which door calls should be for- warded. You can also configure other settings, for instance, to have the camera image from the door intercom system sent to your FRITZ!Fon.
Viewing Information on Energy Consumption The current power consumption of the total FRITZ!Box system is dis- played on the “Overview” page of the user interface. Information on the power consumption of the individual areas, and on the average power consumption over the last 24 hours, is presented in the FRITZ!Box user interface under “System / Energy Monitor / Power...
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• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Saving Power with Smart Home With intelligent Smart Home devices like FRITZ!DECT, electrical ap- pliances are integrated into the home network. This way they can be switched on and off by schedule.
Expanding a Wi-Fi Network with Mesh Overview If the Wi-Fi network of the FRITZ!Box does not reach all of your rooms, then you can extend it with a FRITZ!Repeater, a FRITZ!Powerline with Wi-Fi functionality, or with an additional FRITZ!Box. Mesh combines the individual Wi-Fi networks of the FRITZ! devices into a single powerful Wi-Fi network.
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• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Features in the Mesh The FRITZ!Box is the hub of the Mesh, the Mesh Master. Other FRITZ! devices in the Mesh are Mesh Repeaters. The following features pro-...
FRITZ!Box. Requirements • FRITZ!OS 7.00 or later is installed on the FRITZ!Box. • FRITZ!OS 7.00 or later is installed on the FRITZ!Repeater or FRITZ! Powerline. • Add your FRITZ!Repeater or FRITZ!Powerline adapter to the home Wi-Fi network of the FRITZ!Box (Mesh).
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After the button is released, all of the LEDs on FRITZ!Powerline flash. Within 2 minutes, start WPS on the FRITZ!Box: Do this by pressing the “Connect/WPS” button until the “Info” LED starts flashing. Mesh is enabled and FRITZ!Powerline is displayed in the overview marked with the “Mesh enabled”...
Overview Menu: Home Page of the User Interface Overview When the FRITZ!Box user interface is opened, the home page of the user interface appears in the “Overview” menu. The home page displays all of the basic information on the status of your FRITZ!Box and an overview of all FRITZ!Box functions and devices in the home network.
Overview The AVM services for diagnostics and maintenance keep your FRITZ! Box and the FRITZ!OS operating system up to date and support the se- curity and further development of your FRITZ!Box. We recommend leaving the use of all AVM services enabled for your FRITZ! device.
Example You have three children, all of whom use various devices that access the internet via FRITZ!Box. You would like to restrict your children’s use of the internet as follows: • Their daily time online is to be restricted to a few hours.
Overview You can use a filter list to block access to websites with inappropriate content. Upon delivery, there are two empty lists in the FRITZ!Box. You can enter websites in these lists. These lists can then be used as filters in the access profiles.
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Configuring Port Sharing Overview With default settings in the FRITZ!Box, programs on your computer and LAN cannot be accessed from the internet. For applications like online games and file sharing software, or server services like HTTP, FTP, VPN, terminal and remote access servers, you have to make your com- puter accessible to other internet users.
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Protocol Internet Protocol Explanation IPv6 Within IPv6 networks you can open the FRITZ!Box firewall for the TCP and UDP protocols when entering the port range. One port can be opened for each computer in the network. IPv4 Within IPv4 networks you can open the firewall for the two protocols ESP and GRE, which do not use ports.
IP address. The IP address may change in the process. Dynamic DNS is an internet service that makes it possible for the FRITZ!Box to remain accessible from the internet at all times un- der a fixed name, the domain name, even when the public IP address changes.
Overview Over the internet it is possible to access the user interface of the FRITZ!Box even outside the home network. With a laptop, smartphone or tablet you can configure settings in the FRITZ!Box user interface. HTTPS, FTP and FTPS Protocol...
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• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Access to storage: Every user who would like to access the storage of the FRITZ!Box externally from the internet requires a FRITZ!Box user account with the rights to access from the internet and to ac- cess contents on the storage media.
Overview VPN stands for Virtual Private Network. Via VPN, secure remote access to the network of the FRITZ!Box can be established. The connection is established via the internet. The data are transmitted in encrypt- ed form via what is known as a tunnel. This excludes the possibility of unauthorized access to the data.
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Under en.avm.de/vpn, the AVM website presents comprehensive infor- mation on VPN in general and in connection with the FRITZ!Box. Also on the VPN Service Portal is the “FRITZ!VPN” software for free downloading. The “FRITZ!VPN” software is a VPN client. Install the pro- gram on the network devices from which you would like to reach the FRITZ!Box over a VPN connection.
IPv6 stands for internet protocol version 6. This is the successor proto- col to IPv4. IPv6 is more powerful, and has more addresses and better security properties than IPv4. The FRITZ!Box supports IPv6 and can establish IPv6 connections. Services that Support IPv6 Home Network / In-...
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• IPv6 must be installed and enabled on the computers in your home network (standard in Windows since Windows Vista and Windows 7, in Mac OS X since macOS 10). Instructions: Configuring IPv6 in the FRITZ!Box Open the user interface; page 46. Select “Internet / Account Information / IPv6”.
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FRITZ!Fon telephones. Quick-dial numbers can be configured only in the first local telephone book. Instructions: Setting Up a New Telephone Book in the FRITZ!Box Open the user interface; page 46. Select “Telephony / Telephone Book / New telephone book”.
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Operating Answering Machines by Telephone Using a voice menu you can operate the answering machine on any telephone connected with the FRITZ!Box. You can listen to new mes- sages, for instance, or switch the answering machine on and off. For more information, page 209.
Using the Fax Function Overview With the FRITZ!Box you can send and receive faxes. The FRITZ!Box can forward received faxes to your email address. Send the fax from the user interface. A graphic file in JPG or PNG format can be appended to any fax transmission.
Configuring Do Not Disturb Overview Do Not Disturb keeps a telephone from ringing at specified times. Calls you miss then appear in the FRITZ!Box call list. Do Not Disturb cannot be configured for IP telephones (connected via LAN port/Wi-Fi). Example You do not want your telephone to ring between 11 pm and 6 am.
DECT devices in the vicinity of the FRITZ!Box. Reducing the field strength also reduces the range of the DECT radio network. • DECT Eco: When DECT Eco is enabled, the FRITZ!Box switches off the DECT radio network as soon as all cordless telephones are in standby mode.
• Registration of FRITZ!DECT Repeater or FRITZ!Box in DECT repeater mode • DECT Eco • HD telephony • With FRITZ!Fon: ring tones of your own, web radio, podcasts, back- ground image, photos of callers and playback of music files by the FRITZ!Box media server Instructions: Allowing Non-encrypted Connections Open the user interface;...
FRITZ!Box along with all Mesh Repeaters. The overview diagram displays the following information: • The FRITZ!Box: the IP address of the FRITZ!Box in the home net- work, the SSID of the Wi-Fi network and the SSID of the guest net- work, if it is enabled.
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• Connection path of the devices to the FRITZ!Box: direct connection or via a repeater or access point • Throughput values in device direction • Guest access: devices that are connected with the FRITZ!Box via the guest network Active Connections and Current Software Version All devices connected with the FRITZ!Box are displayed in the “Active-...
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Column Name Contents / Advantages Connection The connection technology with which the device is connected with the FRITZ!Box. Click on the link to open the page with connection settings. Properties Information on the devices. For devices from FRITZ!, the current FRITZ!OS version will be dis- played.
“Home Network / Network / Network Connections”. A network connection is an IP connection between a network device and the FRITZ!Box. By means of the table you can keep track of the network connections and all network devices. You can edit the connection prop- erties, and add and remove network devices.
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FRITZ!Box. • All connections: Every connection any network device has to the FRITZ!Box is displayed. A connection can be established with a net- work cable, via Wi-Fi, or over VPN. A network device that is con- nected sometimes with a network cable, and sometimes via Wi-Fi, has two entries in the table, one for each connection.
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Example The “Add Device” function is useful for vendors. When a customer or- ders a new FRITZ!Box, they can have the vendor set up the network in the FRITZ!Box. With the “Add Device” function this can be done without actually connecting any network devices.
Overview The IPv4 settings define the IPv4 network of the FRITZ!Box. Without these settings there is no IPv4 network. In the FRITZ!Box an IPv4 net- work is the default setting. You can change the IPv4 settings. Changes to the IPv4 settings can have the result that the FRITZ!Box Important can no longer be reached.
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The messages are received by all network de- vices. IPv4 Address in Case of Emergency The FRITZ!Box also has a fixed IPv4 address that cannot be changed. The FRITZ!Box can always be reached at this IPv4 address. IPv4 Address Purpose 169.254.1.1...
IP network. The DHCP server of the FRITZ!Box is enabled upon delivery. One part of the IPv4 address range of the FRITZ!Box is reserved for the DHCP server. The DHCP server assigns IP addresses from this range to the network devices.
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P address automatically” option must be enabled in the IPv4 settings of the network devices; page 121. When a network device registers with the FRITZ!Box, it receives an IPv4 address from the DHCP server. Every time the network device is restarted, the DHCP server assigns it an IP address again.
Requirements • The “IPv6 support enabled” setting is enabled under “Internet / Ac- count Information / IPv6” in the FRITZ!Box user interface. Factory Settings The following settings for the IPv6 network of the FRITZ!Box are preset upon delivery: Topic Setting...
Application Example Static IP routes are intended for the following situation: • In the FRITZ!Box network there is a subnet whose network address in the FRITZ!Box is unknown. • The network devices in the subnet are to communicate with the net- work devices of the FRITZ!Box or access the internet via the FRITZ! Box.
Enable the options “Obtain an IP address automatically” and “Ob- tain DNS server address automatically” for the internet protocol version 6 (TCP/IPv6) as well. The network device receives an IP address from the FRITZ!Box. Obtaining an IP Address Automatically in Mac OS X Select the “System Preferences” in the Apple menu. In the “System Preferences” window, click on “Network”.
Wake on LAN is a function that allows a computer to be started via net- work adapter. Wake on LAN can be used with remote maintenance software, to eliminate the need to keep the computer switched on per- manently. The FRITZ!Box supports Wake on LAN both for IPv4 and for IPv6 connections. Requirements •...
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Configuring USB Devices Overview The FRITZ!Box has a USB port to which you can connect various USB devices. All devices in the FRITZ!Box home network can use these USB devices jointly and simultaneously.
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Therefore you should back up the contents of the USB storage media on a regular basis. • Place USB hard drives as far away from the FRITZ!Box as possible in order to prevent interference with Wi-Fi transmission.
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Instructions: Configuring a USB Printer as a Network Printer (Windows 8) A USB printer connected to the FRITZ!Box can be configured as a net- work printer in Windows 8: Press the keyboard shortcut “Windows key + X” and select “Control Panel”...
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• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Instructions: Configuring a USB Printer as a Network Printer (Windows 10) A USB printer connected to the FRITZ!Box can be configured as a net- work printer in Windows 10: Press the keyboard shortcut Windows key + i.
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Enter the port “9100”. Enter “fritz.box” as the printer name. Configuring USB 3.0 or 2.0 mode In the FRITZ!Box user interface, the following settings for the USB port are located under “Home Network / USB/Storage / USB Settings”: Setting Function...
The media server can be expanded using USB storage media or USB hard disks. You can also use the media server of the FRITZ!Box to listen to web radio. Criteria The FRITZ!Box detects media files automatically and makes them available in a clear playlist.
You can switch the Wi-Fi network on and off in the following ways: • with the “WLAN” button (press briefly) • in the “Home Network / Wi-Fi” menu of a connected FRITZ!Fon cordless telephone • in the “Convenience / Wi-Fi” menu of the MyFRITZ!App •...
Overview Wi-Fi uses the frequency ranges at 2.4 and 5 GHz for transmission. In the default setting, the FRITZ!Box automatically checks the Wi-Fi envi- ronment and selects the optimum Wi-Fi channel settings. In some cas- es it may be necessary to adjust the Wi-Fi channel settings.
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AP steering (Access Point steering): For a wireless device in the Mesh Wi-Fi, the FRITZ!Box can select the FRITZ! device which is currently the best access point to the Mesh Wi-Fi. Disable Mesh Wi-Fi steering only if a wireless device experiences prob- lems with Wi-Fi connections.
Configuring Wi-Fi Guest Access Overview In addition to its Wi-Fi network, the FRITZ!Box can provide a second, independent Wi-Fi guest network. You can make this Wi-Fi guest net- work available to your guests. Then your guests can log in with the Wi-...
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QR Code The FRITZ!Box automatically generates a QR code for the Wi-Fi guest access. Then your guests can log in conveniently by scanning this code.
You can also measure the power consumption of these de- vices. You operate the sockets in the FRITZ!Box user interface with a FRITZ!DECT 440/400 switch, with FRITZ!App Smart Home, or with a FRITZ!Fon.
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FRITZ!DECT 500 LED light. The FRITZ!DECT 500 LED Light FRITZ!DECT 500 is an LED bulb for white and color lighting. With the FRITZ!DECT 440 and 400 switches you can switch the LED light. With FRITZ!App Smart Home you can also dim the LED light and change its color.
Overview With the function diagnostics you can get an overview of the functional status of your FRITZ!Box and its internet connection, and of your home network as well. In case an error occurs, the diagnostics results can help you localize and remedy any problems.
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• MyFRITZ! account email address • Home network Number of network devices connected with • the FRITZ!Box at present or at an earlier point in time Number of network devices online • Smart Home Number of Smart Home devices Wi-Fi Environment...
FRITZ!Box. At a glance you can see whether the latest FRITZ!OS is installed, which ports are open, which users are logged in or off the FRITZ!Box, which wireless devices with which properties are connected with the FRITZ!Box and much more.
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• to FRITZ!Box contents, to the FRITZ!Box home network, and to access from the internet Time at which the FRITZ!Box last logged in • and the IP address it used to do so • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •...
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• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Area Checkpoint / Status FRITZ!NAS Access rights to the FRITZ!Box storage media with the following details: Which user has access to which storage me- •...
Various push services are available in the user interface under “Sys- tem / Push Service”. Push services are notification services that in- form you about the activities of your FRITZ!Box and assist you in sav- ing your passwords and FRITZ!Box settings. With the push services you can have email sent to you at regular intervals informing you about the latest connections, usage and configuration of your FRITZ!Box.
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Sends you an access link to the specified email address if you have forgotten your password Save settings Saves the settings of the FRITZ!Box to a back- up file before each update and every time the factory settings are restored, and forwards this...
FRITZ!Box: • Login with a general FRITZ!Box password that grants general ac- cess to all areas of the FRITZ!Box. This login method is the default setting in the FRITZ!Box. • Login with a personalized FRITZ!Box user account, with which ac- cess to the FRITZ!Box can be configured differently for each user.
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An email address is not required for a FRITZ!Box user account, but is recommended for notifications. With FRITZ!Box user accounts you have the following options: • If you create a FRITZ!Box user account for a person, then that per- son is granted rights for selected areas and functions of the FRITZ! Box.
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Comply with the following rules for creating usernames and setting passwords: • For FRITZ!Box users, select a username that begins with a letter from a to z in upper or lower case and has a maximum of 32 char- acters;...
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Instructions: Configuring a FRITZ!Box Password Open the user interface; page 46. Select “System / FRITZ!Box Users / Login to Home Network”. For instructions, open the online help Instructions: Configuring FRITZ!Box Users Open the user interface; page 46. Select “System / FRITZ!Box Users / Users”.
You would like to be notified about new messages on the answering machine. The “Info” LED flashes when there are new messages on the FRITZ!Box answering machine. The LED stops flashing as soon as all new messages have been heard.
Dutch, English, French, German, Italian, Polish, and Spanish. Rules • FRITZ!Fon cordless telephones automatically adopt the new lan- guage of the FRITZ!Box. You can prevent this: Within 2 minutes after you changed the language setting in the FRITZ!Box, click on “Can- cel” on the FRITZ!Fon.
The FRITZ!Box is optimized to make telephone calls in various coun- tries. With the regional options you specify the country in which you use your FRITZ!Box for telephone calls. This way you ensure that the FRITZ!Box adapts optimally to the telephony functionality of the coun- try in which it is used.
However, you can also set the time zone where you use the FRITZ!Box manually. If you are using the FRITZ!Box in a country with daylight saving time, you can enable the option to adjust to daylight time automatically.
FRITZ!Box settings you have previously saved can be restored. • You can restore saved settings to your current FRITZ!Box. • You can load the saved settings into a FRITZ!Box of the same model. • You can load the saved settings into a FRITZ!Box of a different mod- When restoring your FRITZ!Box settings, you can choose whether to re- store all settings, or only certain selected settings.
Restarting the FRITZ!Box Overview A restart of your FRITZ!Box may be necessary if the FRITZ!Box no longer reacts correctly, or if internet connections can no longer be es- tablished for no apparent reason. You can perform a restart directly on the FRITZ!Box or via the FRITZ!Box user interface.
• The FRITZ!Box no longer works properly (for instance, due to im- proper settings) • The FRITZ!Box is to be passed on to an outside party for repair. • The FRITZ!Box is to be resold to another user. • The FRITZ!Box is to be disposed of.
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Select the “Factory Settings” tab. Click on the “Load Factory Settings” button. The FRITZ!Box is reset to its factory settings. All data are deleted. If you intend to restart operation of the FRITZ!Box, we recommend up- dating the FRITZ!OS of the FRITZ!Box;...
With the automatic update function of the FRITZ!Box you will never miss a software update for your FRITZ!Box and will be able to use new features right away. A new version of FRITZ!OS can contain improve- ments, bug fixes and important security updates, as well as important new functions.
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• phony connections will be interrupted briefly. The FRITZ!Box is preconfigured for automatic updates, generally at night. During installation all internet and telephone connections will be briefly interrupted. If you require a stable internet connection with- out interruption at night, for instance for working on servers, large downloads or updates, then select a time period that works better for you with the “Time Range for Updates”...
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We recommend keeping the search for updates and the automatic in- stallation of updates enabled. This way you benefit from further devel- opments of existing and new features for your FRITZ!Box. Open the user interface; page 46.
FRITZ!Box, free of charge. Updates contain further developments and often new features. You can update the FRITZ!OS in the user interface of your FRITZ!Box, in the “Mesh Overview”. Always install the latest version of FRITZ!OS on all FRITZ! products in your FRITZ!Box home network.
Instructions: Performing a FRITZ!OS Update with the Wizard Do not clear the connection between the FRITZ!Box and the comput- Important er during a FRITZ!OS update, and do not unplug the power cord. Inter- rupting a FRITZ!OS update can damage your FRITZ!Box. Open the user interface;...
Do not clear the connection between the FRITZ!Box and the comput- Important er during a FRITZ!OS update, and do not unplug the power cord. Inter- rupting a FRITZ!OS update can damage your FRITZ!Box. Enter the following address in the web browser: ftp.avm.de/...
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Select “System / Update / FRITZ!OS File”. If you did not configure the “Save Settings” push service: Back up the settings on your FRITZ!Box before the update. Using this file you can restore the settings of your FRITZ!Box as needed.
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Using the Wizards Overview Wizards guide you step by step through the most important FRITZ!Box functions. All settings options are commented on in detail. Follow the wizard’s instructions in each window and configure your settings.
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Wizard Function Security Performs diagnostics of FRITZ! • Box settings that regulate ac- cess to the FRITZ!Box from the internet or in the home network Warns about potentially inse- • cure settings Save and Restore Settings Saves and restores FRITZ!Box set-...
FRITZ!NAS Features Overview With FRITZ!NAS you can display the data on the storage media of your FRITZ!Box in a clearly arranged interface. All participants in the FRITZ! Box home network can start FRITZ!NAS in a web browser and use it as a platform to access contents like music, images, videos and docu- ments in the FRITZ!Box memory.
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Instructions: Starting FRITZ!NAS in the Home Network Open a web browser. Enter “fritz.nas” in the address bar of the browser. If password protection is configured: Log in to your FRITZ!Box. FRITZ!NAS opens and displays the storage media enabled in the FRITZ!Box.
For user-oriented rights management, you can configure different FRITZ! Box users. You can set a password for each FRITZ!Box user and specify which FRITZ!NAS contents they are allowed to access.
Instructions: Displaying FRITZ!NAS in Windows Explorer Open Windows Explorer. Enter “fritz.nas” in the address bar of the browser. The NAS of your FRITZ!Box is displayed in Windows Explorer. You can list, rename, copy and delete files. Instructions: Displaying FRITZ!NAS in OS X Finder Click on the Finder icon with the right mouse button to open the context menu of the Finder.
Using MyFRITZ! in the Internet: MyFRITZ! Account / myfritz.net With the MyFRITZ! account you can log in to the FRITZ!Box “Overview” page http://www.myfritz.net via web browser and access your FRITZ! Box from there, for instance, to retrieve information on calls or access photo, music, or video files on home network storage.
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When it is registered with the MyFRITZ! account, the FRITZ!Box re- ceives a web address at which it can always be reached. If internet access to the FRITZ!Box is enabled and a FRITZ!Box user has been configured with “Access from the internet allowed” rights, then you can access your FRITZ!Box directly with a web browser, for instance via http://www.myfritz.net.
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• Smart Home: Switch and control smart plugs and radiator controls Which functions you can access depends on the rights configured for the FRITZ!Box users logged in. If you logged in with a general FRITZ! Box password, you have access to all areas;...
MyFRITZ! Account and FRITZ!Box You only have to set up a MyFRITZ! account once. It exists no mat- ter which FRITZ!Box was used to create it. Once an account has been created you can register any number of FRITZ!Box models with your MyFRITZ! account.
• You configured a MyFRITZ! account and your FRITZ!Box is regis- tered with this MyFRITZ! account. • An account as a FRITZ!Box user has been set up for you in your FRITZ!Box, and the FRITZ!Box user has the rights “Access- from the internet allowed”...
(* and #) can be dialed; see the manual of your telephone. Rules • Keypad codes do not work with smartphones. • Keypad codes do not work with FRITZ!App Fon; exception: internal calls. • Only the following keypad codes work with IP telephones: internal...
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If your telephone provider sup- ports this, calls will be diverted by your provider and your line will re- main free for other calls. Otherwise the FRITZ!Box establishes a sec- ond connection. In either case, extra charges will accrue according to your contracted telephone rates.
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You can also use your FRITZ!Fon cordless telephone as a baby moni- tor. See the manual of your FRITZ!Fon for instructions. Telephone without Call Button...
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You can pick up and take the following calls on connected telephones: • Calls that have already been accepted by an answering machine. This can be the FRITZ!Box answering machine or a connected an- swering machine. • Calls that arrive at another connected telephone (the other tele- phone rings).
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Telephone with Call Button Press the following keys for a broadcast call: All telephones on the FRITZ!Box ring. You will be connected to the telephone that picks up the call first. • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •...
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The call is on hold. Enter the telephone number of party 2. This can be an external tele- phone number or an internal number from the FRITZ!Box telephone book. When party 2 accepts the call, you can consult with others in the room.
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During the call with the party 1, press the hold button: The call is on hold. Enter the telephone number of party 2. This can be an external tele- phone number or an internal number from the FRITZ!Box telephone book. On cordless telephones: Others: •...
Restoring Factory Settings with the Telephone Overview You can restore factory settings to the FRITZ!Box by telephone. This is necessary, for instance, if you can no longer access the user interface of your FRITZ!Box because you’ve forgotten your password and did not configure the “Forgot password”...
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Troubleshooting Chart Overview If malfunctions occur, for instance, such that you can no longer access the user interface of the FRITZ!Box, first try to solve the problems us- ing the following tables. Troubleshooting Chart Error Scenario...
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“Obtain an IP address auto- tain IP address matically” for the network adapter automatically used to connect to the FRITZ!Box. For more information, see the documentation by the manufac- turer of your operating system. Forgot FRITZ! Restore the FRITZ!Box to its facto-...
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Change the positions of the FRITZ! Box and the wireless devices: interrupted between FRITZ! Box and wireless Do not set up the FRITZ!Box in • device interrupt- the corner of a room. Do not set up the FRITZ!Box di- •...
Opening the User Interface with the Emergency IP Address Overview The FRITZ!Box has an emergency IP address at which it can always be reached. The emergency IP address can be useful if you can no longer access the FRITZ!Box user interface, for instance due to erroneous configurations.
Enter en.avm.de/service in the address bar of the browser. Select from the “Service” area the FRITZ!Box model for which you need support. Enter a keyword in the search field of the Knowledge Base or se- lect an FAQ (frequently asked question).
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DECT DECT base station: up to 6 handsets • up to 10 FRITZ!DECT 200/210 outlet switch- • up to 10 FRITZ!DECT 440/400 switches to • switch/control FRITZ!DECT devices up to 12 FRITZ!DECT 300/301/Comet DECT • radiator controls up to 10 Smart Home devices by other man- •...
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880 - 915 Electromagnetic Fields The FRITZ!Box receives and transmits radio waves during operation. • The FRITZ!Box was designed and constructed to comply with the threshold values for the exposition of radio waves recommended by the International Commission on Non-ionizing Radiation Protection (ICNIRP).
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The licensing conditions are presented in the help for the FRITZ!Box 6850 LTE user interface under the “Legal Notice” heading. This documentation and the software have been produced with all due care and checked for correctness in accordance with the best available technology.
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