Aastra 6863i User Manual page 3

Call Forwarding
Your phone system supports different types of Call Forwarding: Immediate, Busy, and No Answer.
To enable and disable call forwarding:

Go to the Call Manager Tab in CommPortal
OR

Using the Phone:

Dial the Enable code for the type of call forwarding you want to set up followed by the number you
wish to forward calls to.

To disable call fowarding, dial the Disable code for that type of call forwarding.
Type of forwarding
Immediate
Busy
No Answer
2 Way Intercom - NOT SUPPORTED on this phone model
Call Park
Enhanced Call Park is not supported on this phone model.

To Park an active call:
1. Press the Transfer Key
2. Dial *53# and wait for the switch to tell you which park orbit the call was placed in
3. Press Transfer Key again to complete the park.

To pick up a parked call: Dial *54XXX (where XXX is the park orbit number).
DND – Do Not Disturb

To activate Do Not Disturb which forwards all calls to Voicemail, dial *78.

To deactivate DND, dial *79.
Please note: DND can also be activated and deactivated in your CommPortal web interface.
Voicemail
When you have one or more unheard voice messages, your phone will display a flashing red light in the upper
right hand corner.

To access voicemail:
1. Lift the hand set
2. Dial *99#
3. Enter your Voicemail PIN and press #

From the Voicemail main menu:
o
To listen to your voice messages, Press 1
o
To work with your greetings, Press 3
o
To change mailbox settings, Press 4

While listening to a message:
o
To replay the message, Press 1
o
To save the message, Press 2
o
To delete the message, Press 3
Please Note: You may also access your voicemail visually using your CommPortal web interface
Enable Code Disable Code
*72 *73
*90 *91
*92 *93