Advan AMM190WTD Operation Manual page 36

34 User's Guide
ADVAN DISCLAIMS ALL OTHER WARRANTIES EXPRESS OR IMPLIED
INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE, EXCEPT TO
THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY
WAIVED.
No oral or written information or advice given by ADVAN, its authorized service
center, distributors, dealers, agents or employees, shall create another warranty or
modify this warranty. This warranty states ADVAN's entire liability and your exclusive
remedy against ADVAN for any failure of the ADVAN's product to operate properly.
Neither ADVAN nor anyone else involved in the development, production, or delivery
of this product shall be liable for any indirect, incidental, special consequential,
exemplary, or punitive damages, including lost profi ts, arising from the use of or
inability to consequential or incidental damages.
This Limited Warranty gives you special legal rights and you may also have other
right, which vary from State to State.
Installation
Advan makes no warranty with respect to any installation of Advan's product(s)
by Advan, any authorized dealer, or any other person.
Technical Assistance
For technical assistance please call (510)490-1005 between 8:00 a.m. and 5:00 p.m. PST,
Monday through Friday or email to support@advancorp.com with a description of your tech-
nical issues.
Service
If your Medical Monitor needs service, call Advan Customer Service / RMA at (510)490-1005
between 7:00 a.m and 4:00 p.m PST, Monday through Friday or fax to (510)490-1151. You
will need the unit's serial number and a brief description of the problem and where unit were
purchased to receive a RMA number.
If a service is required please return the product for service using the original ship-
ping container with the RMA number included in package on the outside of the box.
In order to protect ADVAN employees form potential health hazards, ADVAN requires
that the RMA product be disinfected before returning to ADVAN for service. Any prod-
uct not cleaned prior to shipment will be returned to the customer.
Note: Returns will not be accepted without an assigned RMA number.
In-transit damage is not covered by warranty. We suggest you always insure your
shipment. Advan will only pay for the return shipment by surface transportation. It is
the responsibility of the sender to prepay transportation charges.