Avoid Service Checklist - Frigidaire FGC6X9XGTA Owner's Manual

Avoid Service Checklist

Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that are not
the result of defective workmanship or materials in this appliance.
OCCURRENCE
Surface burners do not light.
Surface burner flame burns half way
around.
Surface burner flame is orange.
Porcelain enamel cooktop is hot.
POSSIBLE CAUSE/SOLUTION
Surface Control knob has not been completely turned to LITE. Push in and turn the
Surface Control knob to LITE until burner ignites and then turn control to desired
flame size.
Be sure gas supply valve is open.
Standing pilot is out. Raise the top and light the pilot with a match.
Gas-air mixture needs a straight line to travel. Be sure burner is properly seated in its
support.
Burner ports or slots are clogged. With the burner off, use a small-gauge wire or
needle to clean ports or slots.
Power cord is disconnected from outlet (electric ignition models). Be sure cord is
plugged securely into outlet.
Electrical power outage (electric ignition models). Burners can be lit manually. See
Setting Surface Controls in this Owner's Guide.
Burner ports or slots are clogged. With the burner off, clean ports with a small-
gauge wire or needle to clean ports or slots.
Moisture is present after cleaning. Lightly fan the flame and allow burner to operate
until flame is full. Dry the burners thoroughly following instructions under General
Cleaning.
Dust particles in main line. Allow the burner to operate a few minutes until flame
turns blue.
In coastal areas, a slightly orange flame is unavoidable due to salt air.
It is normal on a standing pilot model, because standing pilots are always on. But if
it is too strong, the pilot flame can be adjust. Refer to the installation instructions
labeled "ADJUSTMENTS - Top Pilots" provided with the cooktop.
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