Avoid Service Checklist
Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that are not
the result of defective workmanship or materials in this appliance.
does not operate.
House fuse has blown or circuit breaker hastripped. Check/reset breaker or replace
fuse. If the problem is a circuit overload, have this situation corrected by a qualified
Service wiring not complete. Contact installation agent or dealer.
Power outage. Check house lights to be sure. Call local electric company.
does not heat.
No power to appliance. Check/reset breaker or replace fuse. If the problem is a
circuit overload, or improper connection of the armored cable supplied with the
appliance, have this situation corrected by a qualified electrician.
Too low heat setting. Turn control to a slightly higher setting until element comes on.
Incorrect control is on. Be sure to use correct control for the element to be used.
Surface element too hot or not hot
Incorrect control setting. Raiseor lower setting u ntil proper amount of heat isobtained.
Dial markings are an indicator of relative heat settings and will vary slightly.
Lightweight or warped pans being used. Use only flat, evenly balanced, medium or
Voltage isincorrect. Besure appliance is properly connected to the specified power
Use only flat bottom, evenly balanced, medium or heavyweight cookware. Pans
having a flat bottom heat better than warped pans. Cookware material affects
heating. Heavyand medium weight pans heat evenly. Because lightweight pans heat
unevenly, foods may burn easily.
Food not heating
Improper cookware. Select flat-bottomed
cookware of a proper size to fit element.
Incorrect control setting. Raiseor lower setting until proper amount of heat isobtained.
Scratches or abrasions on ceramic
glass cooktop surface.
Coarse particles(such assalt or sand)are between cooktop and utensil. Besure cooktop
surface and bottom of utensils are clean before use. Small scratches do not affect
cooking and will become lessvisible with use.
Cleaning materials not recommended for glass ceramic cooktop have been used. See
Ceramic-Glass Cooktop section in this Owner's Guide.
Cookware with rough bottom hasbeen used. Useflat-bottomed, smooth utensils. See
Selecting Surface Cooking Utensils in this Owner's Guide.