SignitePro CA30000 Manual page 26

TROUBLESHOOTING
PROBLEM
ODS/pilot lights
but flame goes out
when control knob
is released
Burner(s) does not light
after ODS/pilot is lit
Delayed ignition of
burner(s)
Burner backfiring during
combustion
High yellow flame during
burner combustion
Gas odor during
combustion
Heater produces a
clicking/ticking noise just
after burner is lit or shut
off
POSSIBLE CAUSE
1. Control knob is not fully
pressed in
2. Control knob is not pressed in long
enough
3. Equipment shutoff valve is not fully
open
4. Thermocouple connection
is loose
5. Thermocouple damaged
6. Control valve damaged
7. Inlet gas pressure is too high
1. Thermostat setting too low
2. Burner orifice is clogged
3. Burner orifice diameter is too small
4. Inlet gas pressure is too low
1. Manifold pressure is too low
2. Burner orifice is clogged
1. Burner orifice is clogged or damaged
2. Burner is damaged
3. Gas regulator is damaged
1. Not enough air
2. Gas regulator is defective
1. Foreign matter between control valve
and burner
2. Gas leak (see warning statement on
page 25)
1. Metal is expanding while heating or
contracting while cooling
CORRECTIVE ACTION
1. Press in control knob fully
2. After ODS/pilot lights, keep control
knob pressed in 30-60 seconds
3. Fully open equipment shut off
valve
4. Hand tighten until snug, and then
tighten 1/4 turn more
5. Replace thermocouple
6. Contact customer service
7. Contact your gas supplier to check
and adjust the inlet pressure
1. Turn thermostat knob to a higher
setting
2. Clean burner orifice (see "Care and
Maintenance" on page 24) or
contact customer service
3. Contact customer service
4. Contact your gas supplier
1. Contact your gas supplier
2. Clean burner orifice (see "Care and
Maintenance" on page 24) or
contact customer service
1. Clean burner orifice (see "Care and
Maintenance" on page 24) or
contact customer service
2. Contact customer service
3. Contact dealer or customer service.
Replace gas regulator
1. Check burner for dirt and debris. If
found, Clean burner (see "Care and
Maintenance" on page 24) or
contact customer service
2. Contact dealer or customer service.
Replace gas regulator
1. Take apart gas tubing and remove
foreign matter
2. Locate and correct all leaks (see
"Checking Gas Connections" on
page 18)
1. This is common with most heaters. If
noise is excessive, contact a
qualified service technician
26