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→ Fill out the new popup windows with your information and issue
description, just click "Send" button if the PC has an internet access.
→ If it is without internet connection, please package the report folder
located at "C:\Program Files (x86)\PQLabs\MultiTouchPlatform" by
default and send to Support Team(Email: support@pqlabs.com)
Check ambient light
Solution:
Generally PQ Labs IR touch screen may be disturbed by Sunlights or Halogen
lamps. Please try to remove or decrease any strong lights directly casting to
touch screen.
If the problem persists, please click on "Send Report" to contact PQ Labs Support
Team. For more information, please refer to last option.
MULTITOUCH SOLUTIONS
For more exciting multitouch products visit
www.promultis.info
or call +44 (0) 239 251 2794
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