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Make sure that all your PLAs are G.hn compliant. Check the package it came in or ask your vendor. This
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PLA cannot detect earlier versions of G.hn PLAs such as G.hn 1.0 or 1.0.1. (Although they can coexist on
the same electrical wiring without interfering with each other.)
Make sure that the PLAs on your network are all on the same electrical wiring. Connect another PLA into
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an outlet close to your PLA's power outlet. They are probably now on the same electrical wiring. Check
the Powerline
wiring. Ask an electrician for more information on the electrical wiring in your building.
Make sure that you do not have a power meter between PLAs. Powerline signals cannot pass this.
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The Power and Powerline light blink at the same time indicating an error in pairing.
You have pressed the ENCRYPT button for more than 5 seconds. Try setting up a connection again, this
time pressing the ENCRYPT buttons on both devices for less than 5 seconds.
5.2 Web Configurator Problems
The Web Configurator does not display all or any of my devices.
Inspect the LEDs on your PLA and make sure that the ETHERNET and Powerline LEDs are on or blinking.
See
Section 1.2 on page 8
I don't know the IP address of the
There is no default fixed management IP address for the PLA. You need to log into your router to see the
IP address the router gave to the PLA.
Follow this procedure if you cannot log into the router to see the assigned IP address.
Connect your PLA to your router's LAN port using an Ethernet cable.
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Connect the router's LAN port to your computer's LAN port using another Ethernet cable.
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Download an IP scanner software, such as Advanced IP Scanner, and use it to scan the IP address used.
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The IP address list should include the IP addresses of the router, the PLA, and the computer connected
to the router.
If you want to assign a static IP address to your PLA, please follow the instructions below.
Type the IP address of the PLA using an Internet browser to log into the PLA's Web Configurator. After
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logging into the Web Configurator, go to the IP screen.
Chapter 5 Troubleshooting
(
)
light. If it now lights up your PLA was probably previously on separate electrical
for troubleshooting LED related problems.
.
PLA
PLA6457 User's Guide
35
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