Web Configurator Problems; Powerline Problems - ZyXEL Communications PLA6456 User Manual

Make sure that all your PLAs are HomeGrid compliant. Check the package it came in or ask your
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vendor. This PLA can not detect earlier versions of HomeGrid PLAs such as HomeGrid 1.0 or 1.0.1.
(Although they can coexist on the same electrical wiring without interfering with each other.)
Make sure that the PLAs on your network are all on the same electrical wiring. Connect another PLA into
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an outlet close to your PLA's power outlet. They are probably now on the same electrical wiring. Check
the Powerline
wiring. Ask an electrician for more information on the electrical wiring in your building.
Make sure that you do not have a power meter between PLAs. Powerline signals cannot pass this.
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The Power and Powerline light blink at the same time.
• You have pressed the RESET/ENCRYPT button for more than three seconds. Try setting up a
connection again, this time pressing the RESET/ENCRYPT buttons on both devices for less than three
seconds.

5.2 Web Configurator Problems

The Web Configurator does not display all or any of my devices.
• Inspect the LEDs on your PLA and make sure that the ETHERNET and Powerline LEDs are on or blinking.
See Section 1.2 on page 7

5.3 Powerline Problems

The signal on my HomeGrid network is weak.
Your PLAs may be connected to electrical surge protectors. Connect them to standard power outlets.
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Your PLAs may be located close to large appliances such as refrigerators or air-conditioners that cause
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interference with the Powerline signal. Move the adapters further away from such appliances to reduce
interference.
Your PLAs may be placed close to electrical devices such as electrical insect-killers which produce radio
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waves. These may interfere with the Powerline signals. Move the adapters further away from such
electrical devices.
Your wiring may be old and/or low quality or with a long wiring path.
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Chapter 5 Troubleshooting
( )
light. If it now lights up your PLA was probably previously on separate electrical
for troubleshooting LED related problems.
PLA6456 User's Guide
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