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11.1 Malfunctions
Fault
The appliance is not
working.
The lighting does not
work.
Remote control not
working.
In the LED display,
the LEDs flash one to
five times after the
appliance is switched
off.
The lighting automat-
ically switches on as
soon as the appli-
ance is connected to
the power supply.
LED 1 flashes in the
LED display.
LED 2 flashes in the
LED display.
Once the appliance
has been connected
to the power supply,
the lighting switches
on automatically.
Unusual noises when
the appliance moves
up or down.
A signal tone sounds
three times.
The appliance is not
working after the ref-
erence movement.
12 Customer Service
If you have any queries on use, are unable to rectify
faults on the appliance yourself or if your appliance
needs to be repaired, contact Customer Service.
Function-relevant genuine spare parts according to the
corresponding Ecodesign Order can be obtained from
Customer Service for a period of at least 10 years from
the date on which your appliance was placed on the
market within the European Economic Area.
Note: Under the terms of the manufacturer's warranty
the use of Customer Service is free of charge.
Detailed information on the warranty period and terms
of warranty in your country is available from our after-
sales service, your retailer or on our website.
Cause and troubleshooting
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
Different causes are possible.
Call the after-sales service.
▶
→ "Customer Service", Page 13
Defective LED lights may be replaced by the manufacturer, their customer service or a
▶
qualified technician (electrician) only.
The batteries are flat.
→ "Replacing the batteries in the remote control", Page 12
▶
The batteries are almost empty.
→ "Replacing the batteries in the remote control", Page 12
▶
Demo mode is switched on.
Press and hold
and
▶
The grease filters are saturated.
→ "Cleaning grease filters in the dishwasher", Page 11
▶
→ "Cleaning grease filters manually", Page 11
▶
The odour filters are saturated.
Change the odour filter. → Page 12
▶
Demo mode is activated.
To deactivate demo mode, press and hold
▶
Cables may be damaged.
Call the after-sales service.
▶
→ "Customer Service", Page 13
The reference movement was not carried out.
Start the reference movement with
▶
The distance from the ceiling to the upper edge of the appliance is greater than 120 cm.
Readjust the cables to a maximum of 120 cm and reset the appliance to the factory set-
▶
tings.
for approx. three seconds.
and
and
.
If you contact Customer Service, you will require the
product number (E-Nr.) and the production number
(FD) of your appliance.
The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our
website.
This product contains light sources from energy effi-
ciency class F. These light sources are available as a
spare part and should only be replaced by trained spe-
cialist staff.
Customer Service en
for approx. for 3 seconds.
13
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